Area of Learning and development

1. LEARNING AND DEVELOPMENT
Presented by Ms Harpreet Gill
Cert IV Human Resource

2. WHAT IS LEARNING AND DEVELOPMENT
• Change of behaviour as a result
of training or experience is termed
as learning
• Learning is all about making
employees knowledgeable while
development is concerned with
making employees incorporate
new skills into their behaviour as
habits
• Practice and refinement allows
for development while training is
what accounts for learning
Difference When it comes to Life

3. L&D PHILOSOPHY
 Makes a major contribution to the successful
achievement of the organisations’ objectives
 benefits all stakeholders
 should be integrated with support the business
and HR strategies
 Should be Performance related
 Should involves everyone
 Individual learning based on self-managed
learning supported by coaching, mentoring and
formal training.

4. L&D PROCESS
 Analysis
 Design
 Develop
 Implement
 Evaluate

5. Improves
Efficiency
Improves Quality
Versatility in
Operations
Employees
StabilityIndividual Aspirations and
needs
Right quality to meet
present and future
Demand
Objectives

6. STRATEGY FOR CREATING A LEARNING CULTURE
 Develop and share the vision
 Empower employees
 Provide a supportive learning environment
 Use coaching techniques
 Provide guidance, time, resources and feedback
 Managers act as ‘role models’
 Encourage networks- communities of practice
 Align system to vision

7. METHODS TO DEFINE L&D PROGRAM
Performance
Development Review
360 Degree Feedback
Objectives and Issues
Training
Management Development

8. ASSESSMENT METHODS
 Structures interviews on individual
or group level  Critical incidents Techniques
 Self-administered assessment tools
(e.g. tests)
 Participated or non-participated
observation
 Rating from peers, supervisors,
subordinates
 Off-side needs assessment
workshops
 Shadowing, diaries  Professional auditing by (external)
experts
 Coaching

9. ORGANISATIONAL DEVELOPMENT
 Empowering leaders
and individual
employees
 Creating a culture of
continuous
improvement and
alignment around
shared goals
 Making change easier
and faster
 Putting the minds of all
employees to work
 Enhancing the quality
and speed of decisions
 Making conflict
constructive instead of
destructive
 Giving leaders more
control over results, by
giving employees more
control over how they
do their jobs.

10. OTHER DEVELOPMENT AREAS
 Professional
Development
 Management and
Supervisors
Development
 Technological
Development
 Workshop
Development
 Leadership
Development
 Experiential Learning
 Self-efficacy
 Visioning
 Attitude