The document discusses the process of designing and planning benefit programs. It outlines the key steps as determining goals and objectives, assessing and selecting benefits, designing the benefits package, and monitoring the plan. It provides details on selecting benefits such as assessing legal requirements, competition, employee needs, and costs. Flexible benefit plans that allow employees to choose options are also covered. The document discusses ways to reduce costs such as cost sharing, changing health plans, adjusting time off policies, and outsourcing benefits administration. Overall monitoring of benefits and responsiveness to changing needs is emphasized.