This document summarizes two studies: a comparative study and a non-comparative study. The comparative study compared student satisfaction and learning outcomes between an online course and equivalent face-to-face course. It found no significant differences in student satisfaction, perceptions of interaction and support, or learning outcomes between the two formats. The non-comparative study identified three factors that contribute to student satisfaction in online courses: clear structure, engaged instructors, and dynamic discussions. It used multiple data collection instruments but had a small sample size.