Learn about Communication Skills, barriers of communication, listening and hearing, how to build effective communication. Presented during my diploma in engineering at CCCT Chisopani.

1. PRESENTATION ON
COMMUNICATION SKILLS
Group Members
Sital Sharma
Pradeep Pradhan
Pemba Tshering Sherpa
Vivek Yadav
Akash Pradhan
Tsewang Pintso Bhutia

2. What is Communication?

3. What are the most common ways
we communicate?
Written Word

4. Key Communication Skills
Listening Skills
Speaking Skills
Reading Skills
Writing Skills
Feedback Skills
Interpersonal Skills &
Presentation Skills

5. LISTENING SKILLS
Prepare to Listen
Focus on the Speaker
Screen Out Distractions
Concentrate on the Message

6. Hearing Vs Listening
Hearing :Physical process,
natural, passive
Listening – Physical as well as
mental process, active, learned
process, a skill
Listening is hard.
You must choose to participate in the process of listening.

7. SPEAKING SKILLS
Know what you want to say
Control Fear
Think before you talk
Believe in your message
Repeat Major Points
Find Out what your Listener wants

8. READING SKILLS
Read
Keep up with Current Events
Read Something Inspirational
Use the Internet

9. WRITING SKILLS
Keep a Journal
Take notes
Write personal Notes
Write Effective business letters
Use Short Sentences
Communicate online

10. FEEDBACK SKILLS
Positive Feedback
Negative Feedback

11. INTERPERSONAL SKILLS
 Man is a social animal & his success in life
largely depends on his relationship & i
nteraction with others
 We must respect the views & sentiments of
others.
 When we want to differ their views, we must
very politely give hints to them without
wondering their feelings

12. PRESENTATION SKILLS
 Presentation skills include planning,
preparation & delivery of the message
 Making a formal speech is one form of
presentation
 Presentation skills can be broadly categorized
into physical oral, & electronic

13. PRESENTATION SKILLS
 Success in life depends on presenting ideas in an
appropriate manners
 Look at the eyes of audience & speak in a natural,
conversational voice
 Appropriate voice will make the presentation effective
and interesting
 Ask for feed back from your audience about your
presentation & change accordingly
 In presentation especially, stop occasionally to ask the
audience understand what you have said

14. Team Work
People of either gender, different age groups,
qualification, status & skills work as a team with a
common objective of accomplishing the task
 The success of any organization largely depends on
in the coordinated efforts of its employees
 It mainly refers to the agreeableness & co-operation
among the team members

15. BARRIERS TO COMMUNICATION
 Noise
 Inappropriate medium
 Assumptions/Misconceptions
 Emotions
 Language differences
 Poor listening skills
 Distractions

16. How to Improve Existing Level of
COMMUNICATION?
 IMPROVE LANGUAGE.
 IMPROVE PRONUNCIATIOON.
 WORK ON VOICE MODULATION.
 WORK ON BODY LANGUAGE.
 READ MORE
 LISTEN MORE
 INTERACT WITH QUALITATIVE PEOPLE.

17. How to Improve Existing Level of
COMMUNICATION?
IMPROVE ON YOU TOPIC OF DISCUSSION,
ACTICE MEDITATION & GOOD THOUGHTS.
THINK AND SPEAK.
DO NOT SPEAK TOO FAST.
USE SIMPLE VOCABULARY.
DO NOT SPEAK ONLY TO IMPRESS SOMEONE.
LOOK PRESENTABLE AND CONFIDENT.

18. Questions

19. THANK YOU