2. COMMUNICATION,
INTERPERSONAL RELATIONSHIPS
& GROUP DYNAMICS
PRESENTER
DIVYA THAKUR
MSc NURSING1st YEAR

3. INTRODUCTIONS
 The word communication originates from Greek word
Communicare meaning to share. It means to share the
thoughts, ideas, message and feelings between
communicator and receiver.
 Communication is the basic element of human interaction.
 Need of communication arise from the fact that man is a
social being and wishes to exchange information and
opinions with others so the act of doing is called
Communication.

4. DEFINITION
Communication is the exchange and flow of
information and ideas from one person to another;
it involves a sender transmitting an idea,
information, or feeling to a receiver."
U.S. Army
It is the process by which two or more people
exchange ideas, facts, feelings or impressions in
ways that each gains a common understanding of
meaning, intent and use of message.
Paul Leagens

5. PURPOSE OF COMMUNICATION
Exchange of
Information
To
express
feelings
Developing
Good
Human
Relation

6. CONTD…..

8. TYPES OF COMUNICATION
1
• VERBAL COMMUNICATION
2
• NON VERBAL COMMUNICATION
3
• ONE WAY /DIDACTIC COMMUNICATION
4
• TWO WAY/SOCRATIC COMMUNICATION

9. TYPES OF COMMUNICATION
1.Verbal communication
It is the traditional way of communication by words of mouth.
Language is the chief Vehicle of communication. E.g. Interview
2.Non verbal communication
Communication Through facial expression, gesture, posture,
intonation are considered in non verbal communication.
E.g. Anger/love
3.Didactic communication
The flow of communication is one way from communicator to
receiver.
E.g. Lecture Method
4.Socratic communication
Both sender & receiver take place. The process of learning is active
& democratic. E.g. Discussion Method

10. CHANNELS OF COMMUNICATION
 Interpersonal/face to face communication
 Mass media
 TV
 Radio
 Printed media
 Social media
 Twitter
 facebook
 Traditional/folk media
 Folk dance
 Singing
 dramas

11. BARRIERS OF COMMUNICATION

12. IMPORTANCE OF COMMUNICATION IN NURSING
Generate trust between
nurse & patient
Provide basis of
leadership actions
Provide means of co-
ordination
Improve professional
standards

13. INTER PERSONAL RELATIONSHIP

14. INTER PERSONAL RELATIONSHIPS
An interpersonal relationship is a strong, deep, or
close association or connection between two or
more people. This association may be based on
inference, love, solidarity, support, regular
business interactions, or some other type of social
commitment.

15. DEFINITION
 The interpersonal relationship is the process of interaction
between two or more individuals represents a sequence of
verbal and non verbal behaviors that are goal directed.
Imogene King
 Any or all Behavior Which a person undertake in the presence
of others.
Jourald

16. George Levinger’s

17. TYPES OF IPR
Social relationship: Both individual are equally
involved in the relationship & concerned with
meeting of their own goals.
Therapeutic relationship: Nurse & client work
together towards the goal of assisting the client to meet
the needs and facilitate growth.
 Intimate relationship : Relationship between two
individual committed to one another, caring for and
respecting each other.

18. CHARACTERISTICS OF IPR
TRUST EMPATHY CARE
MUTUALITY GENUINESS

19. THEORIES
Harry Stack Sullivan’s
Interpersonal Theory
 Most comprehensive theory of interpersonal
relation developed in 1953
 He states that “individual is a social being &
personality development is determined within
the context of interactions with other humans”
 Central theme is anxiety & its relation to the
formation of personality
Harry Stack

20. PEPLAU’S INTERPERSONAL THEORY

21. PHASES OF IPR ACCORDING TO HILDEGARD PEPLAU
Preinteraction Phase
Orientation Phase
Working Phase
Termination Phase

22. JOHARI WINDOW
 The Johari Window model
was developed by American
psychologists Joseph Luft and
Harry Ingham in1950's,
 Calling it 'Johari' after
combining their first names,
Joe and Harry

24. IMPORTANCE OF IPR
A single brain alone can’t take all decisions .
We need people around who can appreciate
our hard work and motivate us from time to
time.
An individual needs to get along with fellow
workers to complete assignments within the
stipulated time frame.

25. GROUP
A collection of two or more individuals who
interact about some common problem or
interdependent goal and can exert mutual
influence over one another”
Wilson and Hanna

26. CHARACTERISTICS OF A GROUP

27. ELEMENTS OF GROUP BEHAVIOUR
ELEMENTS
NORMS
BELIEFS
INTERACTI
ON
ACTIVITY

28. COOLEY’S CLASSIFICATION OF GROUPS
GROUP
PRIMARY
1)FAMILY
2)PLAY
GROUP
3)FRIENDS
SECONDARY
1)HEALTH
CARE GROUP
2)ADHOC
COMMITTEE
3)BUSINESS GROUP

29. SANDERSON’S CLASSIFICATION OF GROUPS
GROUP
VOLUNTARY NGO
INVOLUNTAY FAMILY
DELEGATE PALIAMENT

30. GROUP DYNAMICS
The word dynamics meaning 'force/changes'.
Hence group dynamics means the study of forces
operating or changes occurs within a group for the
social interaction.
Group dynamics is a system of behaviors and
psychological processes occurring within a social
group, or between social groups
Group dynamics concern how groups form, their
structure and process, and how they function.

31. STAGES OF GROUP FORMATION

33. SUMMERIZATION
Communication
 Definition
 purpose
 Types
 Importance
Interpersonal relationships
 Definition
 theories
 Types
Group and group dynamics
 characteristics of group
 Stages of group development

35. REFERENCES
 Basheer P.Shbeer “advanced nursing practice”edition 3rd
emmess medical publishers page no.65 to 69.
 Potter A, Perry Anne. Fundamental of nursing. 7th edition. pg-
7-8
 Srarma Dinesh Kumar communication and educational
technology 1st edition lotus publishers page no 1-30.
 Http://en.wikipedia.org/wiki/Hildegard_Peplau

36. THANK YOU