SlideShare a Scribd company logo
Communicating
Across Culture
    -Ashok Vairavan
Globalization




• Opportunity to conduct business across the world.
• Made us to work with people from different cultures..
Types of Cultural Contexts
• Low Context Culture
   – Explicit
   – Presented & received in a logical, linear sequence
   – Silence indicates uncomfortableness /
     disagreement

• High Context Culture
   – Implicit
   – Unspoken word has rich meaning than spoken
     word
   – Silence indicates acceptance / thinking
   – Avoids confrontation (Will never say “no)
Examples
High Context: We have some important visitors
  coming in today. It would reflect well on us if
  they are impressed by the orderliness of our
  office.
Low Context: Ashok, cleanup your desk. It is in
  total mess and we have clients coming in today.
High Context: It is somewhat cold today. Please
  close the window.
Low Context: Can you close that window before I
  get pneumonia.
5 Elements of Communication
Adjust your message for other
        culture to hear
Tailoring to suit audience
High Context Audience                Low Context Audience
• Avoid being too direct or          •   Be factual and direct
  contradict

• Use formal titles to address the   •   Use casual speech patterns
  person
                                     •   Speak up opposing view point
• Be respectful of silence
                                     •   Keep social conversation to
• Use social and relational              minimum
  conversation
Workout
• Chief Executive Officer Kim, I heard that you are
  very fond of playing golf. Perhaps you could tell
  me about local courses.
• I don’t want to waste your time, so I’ll get right to
  the point.
• Vice President Yi has presented a issue that is
  worth taking time to consider.
• I am leaving the country tomorrow, so I will need
  a definite answer by the end of today.
Questions
High Context Communication
              Technique


•   Avoid being too direct or contradict
•   Use formal titles to address the person
•   Be respectful of silence
•   Use social and relational conversation
Low Context Communication
             Technique

•   Be factual and direct
•   Speak up opposing view point
•   Use casual speech patterns
•   Keep social conversation to minimum

More Related Content

What's hot

Communicating Across Cultures
Communicating Across CulturesCommunicating Across Cultures
Communicating Across Cultures
Rajiv Bajaj
 
Cross Cultural Communication
Cross Cultural CommunicationCross Cultural Communication
Cross Cultural Communication
akshat saxena
 
Chap6: Communicating Across Cultures
Chap6: Communicating Across CulturesChap6: Communicating Across Cultures
Chap6: Communicating Across Cultures
Miranda Emery
 
High context vs low context !
High context vs low context !High context vs low context !
High context vs low context !
Ceyda Kaya
 
Intercultural Communication
Intercultural CommunicationIntercultural Communication
Inter Cultural Communication by Madam. Marinita Schumacher
Inter Cultural Communication by Madam. Marinita Schumacher Inter Cultural Communication by Madam. Marinita Schumacher
Inter Cultural Communication by Madam. Marinita Schumacher
Centre for Social Initiative and Management
 
High context vs. low-context cultures
High context vs. low-context culturesHigh context vs. low-context cultures
High context vs. low-context cultures
NazrulIslamJewel1
 
Intercultural communication
Intercultural communicationIntercultural communication
Intercultural communication
biotech energy pvt limited
 
Cross cultural Communication
Cross cultural CommunicationCross cultural Communication
Cross cultural Communication
Megha Aggarwal
 
Intercultural Communication in the Workplace
Intercultural Communication in the WorkplaceIntercultural Communication in the Workplace
Intercultural Communication in the Workplace
Jodie Nicotra
 
Cross Cultural PowerPoint PPT Content Modern Sample
Cross Cultural PowerPoint PPT Content Modern SampleCross Cultural PowerPoint PPT Content Modern Sample
Cross Cultural PowerPoint PPT Content Modern Sample
Andrew Schwartz
 
Cross culture communication.
Cross culture communication.Cross culture communication.
Cross culture communication.
Shantanu Mishra
 
Communication and Culture
Communication and CultureCommunication and Culture
Communication and Culture
Jessica Laccetti
 
Communication across culture
Communication across cultureCommunication across culture
Communication across culture
Vishal Mehra
 
Cross Culture Communication
Cross Culture CommunicationCross Culture Communication
Cross Culture Communication
venkat
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
Rythima Kalra
 
Culture and communication
Culture and communicationCulture and communication
Culture and communication
prezantimedetyra
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
Faisal Khan
 
UNIT 2: BUSINESS COMMUNICATION IN CONTEXT
UNIT 2: BUSINESS COMMUNICATION IN CONTEXTUNIT 2: BUSINESS COMMUNICATION IN CONTEXT
UNIT 2: BUSINESS COMMUNICATION IN CONTEXT
Awais Javed
 
Icc intercultural communication competence
Icc intercultural communication competenceIcc intercultural communication competence
Icc intercultural communication competence
Paola Pierri
 

What's hot (20)

Communicating Across Cultures
Communicating Across CulturesCommunicating Across Cultures
Communicating Across Cultures
 
Cross Cultural Communication
Cross Cultural CommunicationCross Cultural Communication
Cross Cultural Communication
 
Chap6: Communicating Across Cultures
Chap6: Communicating Across CulturesChap6: Communicating Across Cultures
Chap6: Communicating Across Cultures
 
High context vs low context !
High context vs low context !High context vs low context !
High context vs low context !
 
Intercultural Communication
Intercultural CommunicationIntercultural Communication
Intercultural Communication
 
Inter Cultural Communication by Madam. Marinita Schumacher
Inter Cultural Communication by Madam. Marinita Schumacher Inter Cultural Communication by Madam. Marinita Schumacher
Inter Cultural Communication by Madam. Marinita Schumacher
 
High context vs. low-context cultures
High context vs. low-context culturesHigh context vs. low-context cultures
High context vs. low-context cultures
 
Intercultural communication
Intercultural communicationIntercultural communication
Intercultural communication
 
Cross cultural Communication
Cross cultural CommunicationCross cultural Communication
Cross cultural Communication
 
Intercultural Communication in the Workplace
Intercultural Communication in the WorkplaceIntercultural Communication in the Workplace
Intercultural Communication in the Workplace
 
Cross Cultural PowerPoint PPT Content Modern Sample
Cross Cultural PowerPoint PPT Content Modern SampleCross Cultural PowerPoint PPT Content Modern Sample
Cross Cultural PowerPoint PPT Content Modern Sample
 
Cross culture communication.
Cross culture communication.Cross culture communication.
Cross culture communication.
 
Communication and Culture
Communication and CultureCommunication and Culture
Communication and Culture
 
Communication across culture
Communication across cultureCommunication across culture
Communication across culture
 
Cross Culture Communication
Cross Culture CommunicationCross Culture Communication
Cross Culture Communication
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
 
Culture and communication
Culture and communicationCulture and communication
Culture and communication
 
Cross culture communication
Cross culture communicationCross culture communication
Cross culture communication
 
UNIT 2: BUSINESS COMMUNICATION IN CONTEXT
UNIT 2: BUSINESS COMMUNICATION IN CONTEXTUNIT 2: BUSINESS COMMUNICATION IN CONTEXT
UNIT 2: BUSINESS COMMUNICATION IN CONTEXT
 
Icc intercultural communication competence
Icc intercultural communication competenceIcc intercultural communication competence
Icc intercultural communication competence
 

Viewers also liked

Cultural Characteristics that Affects Communication
Cultural Characteristics that Affects CommunicationCultural Characteristics that Affects Communication
Cultural Characteristics that Affects Communication
vibrantblade16
 
Culture and interpersonal communication
Culture and interpersonal communicationCulture and interpersonal communication
Culture and interpersonal communication
aggiechick26
 
Cultural characteristics that affects communication small group project
Cultural characteristics that affects communication  small group projectCultural characteristics that affects communication  small group project
Cultural characteristics that affects communication small group project
vibrantblade16
 
Chapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal CommunicationChapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal Communication
korzolek
 
The 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesThe 15 Most Common Body Language Mistakes
The 15 Most Common Body Language Mistakes
Bernard Marr
 
Communication body language
Communication   body languageCommunication   body language
Communication body language
Seta Wicaksana
 
Body language ppt
Body language pptBody language ppt
Body language ppt
Rashmi Shahu
 
Hungary
HungaryHungary
Hungary
Rohan Pant
 
Cultural characteristics that affects communication small group project
Cultural characteristics that affects communication  small group projectCultural characteristics that affects communication  small group project
Cultural characteristics that affects communication small group project
vibrantblade16
 
Great Britain
Great BritainGreat Britain
Great Britain
ValentinaGolovleva
 
Content page powrpoint
Content page powrpointContent page powrpoint
Content page powrpoint
halyma120
 
A Tale of Two Toolkits
A Tale of Two ToolkitsA Tale of Two Toolkits
A Tale of Two Toolkits
Zend by Rogue Wave Software
 
Chapter 2 Interpersonal Communication And Self Slideshare
Chapter 2    Interpersonal Communication And Self SlideshareChapter 2    Interpersonal Communication And Self Slideshare
Chapter 2 Interpersonal Communication And Self Slideshare
Ray Brannon
 
Aggressiveness
AggressivenessAggressiveness
Aggressiveness
awatef010
 
Corporate culture management training
Corporate culture management trainingCorporate culture management training
Corporate culture management training
Soft Skills World
 
Advance Research Methods Hypothesis
Advance Research Methods HypothesisAdvance Research Methods Hypothesis
Advance Research Methods Hypothesis
Yayvo.com
 
Personality And Communication
Personality And CommunicationPersonality And Communication
Personality And Communication
tobymills
 
Decision and Culture
Decision and CultureDecision and Culture
Decision and Culture
Vincent Bogaers
 
Personality Types
Personality TypesPersonality Types
Personality Types
Chetana Mehta
 
Personality
PersonalityPersonality
Personality
Gurudutt Reddy
 

Viewers also liked (20)

Cultural Characteristics that Affects Communication
Cultural Characteristics that Affects CommunicationCultural Characteristics that Affects Communication
Cultural Characteristics that Affects Communication
 
Culture and interpersonal communication
Culture and interpersonal communicationCulture and interpersonal communication
Culture and interpersonal communication
 
Cultural characteristics that affects communication small group project
Cultural characteristics that affects communication  small group projectCultural characteristics that affects communication  small group project
Cultural characteristics that affects communication small group project
 
Chapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal CommunicationChapter 1 - Interpersonal Communication
Chapter 1 - Interpersonal Communication
 
The 15 Most Common Body Language Mistakes
The 15 Most Common Body Language MistakesThe 15 Most Common Body Language Mistakes
The 15 Most Common Body Language Mistakes
 
Communication body language
Communication   body languageCommunication   body language
Communication body language
 
Body language ppt
Body language pptBody language ppt
Body language ppt
 
Hungary
HungaryHungary
Hungary
 
Cultural characteristics that affects communication small group project
Cultural characteristics that affects communication  small group projectCultural characteristics that affects communication  small group project
Cultural characteristics that affects communication small group project
 
Great Britain
Great BritainGreat Britain
Great Britain
 
Content page powrpoint
Content page powrpointContent page powrpoint
Content page powrpoint
 
A Tale of Two Toolkits
A Tale of Two ToolkitsA Tale of Two Toolkits
A Tale of Two Toolkits
 
Chapter 2 Interpersonal Communication And Self Slideshare
Chapter 2    Interpersonal Communication And Self SlideshareChapter 2    Interpersonal Communication And Self Slideshare
Chapter 2 Interpersonal Communication And Self Slideshare
 
Aggressiveness
AggressivenessAggressiveness
Aggressiveness
 
Corporate culture management training
Corporate culture management trainingCorporate culture management training
Corporate culture management training
 
Advance Research Methods Hypothesis
Advance Research Methods HypothesisAdvance Research Methods Hypothesis
Advance Research Methods Hypothesis
 
Personality And Communication
Personality And CommunicationPersonality And Communication
Personality And Communication
 
Decision and Culture
Decision and CultureDecision and Culture
Decision and Culture
 
Personality Types
Personality TypesPersonality Types
Personality Types
 
Personality
PersonalityPersonality
Personality
 

Similar to Communicating across culture

03 listening skills
03 listening skills03 listening skills
03 listening skills
GhaLank Ghanesa
 
03 listening skills
03 listening skills03 listening skills
03 listening skills
GhaLank Ghanesa
 
Chapter 6 & 7 revised
Chapter 6 & 7 revisedChapter 6 & 7 revised
Chapter 6 & 7 revised
Amita Buch
 
Baabtra soft skills
Baabtra soft skillsBaabtra soft skills
Public Speaking process art and act- SL.pptx
Public Speaking process art and act- SL.pptxPublic Speaking process art and act- SL.pptx
Public Speaking process art and act- SL.pptx
adipapai181023
 
03 listening skills
03 listening skills03 listening skills
03 listening skills
joy sarkar
 
Communication in Medical Record system for students
Communication in Medical Record system for studentsCommunication in Medical Record system for students
Communication in Medical Record system for students
sinarpertiwi
 
Presentation and communication skills BY QAISAR KAMRAN
Presentation and communication skills BY QAISAR KAMRANPresentation and communication skills BY QAISAR KAMRAN
Presentation and communication skills BY QAISAR KAMRAN
Nazia Goraya
 
Presentation and communication skills edited
Presentation and communication skills editedPresentation and communication skills edited
Presentation and communication skills edited
Nazia Goraya
 
Presentation and communication skills edited
Presentation and communication skills editedPresentation and communication skills edited
Presentation and communication skills edited
Nazia Goraya
 
Skills
SkillsSkills
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
dr m m bagali, phd in hr
 
Formal meeting
Formal meetingFormal meeting
Formal meeting
Aimen Matloob
 
Communication
CommunicationCommunication
Communication
Hitesh Sharma
 
Business Etiquettes
Business EtiquettesBusiness Etiquettes
Business Etiquettes
ghanchifarhan
 
Leader as a communicator
Leader as a communicator Leader as a communicator
Leader as a communicator
Chandani Kanthi Basnayake
 
Making effective oral presentations
Making effective oral presentationsMaking effective oral presentations
Making effective oral presentations
Azan Ali
 
COT TOPIC.pptx
COT TOPIC.pptxCOT TOPIC.pptx
COT TOPIC.pptx
DonnaMeneses1
 
Persuasive presentations
Persuasive presentationsPersuasive presentations
Persuasive presentations
Michael Germano
 
speaking skills
speaking skillsspeaking skills
speaking skills
hina amir
 

Similar to Communicating across culture (20)

03 listening skills
03 listening skills03 listening skills
03 listening skills
 
03 listening skills
03 listening skills03 listening skills
03 listening skills
 
Chapter 6 & 7 revised
Chapter 6 & 7 revisedChapter 6 & 7 revised
Chapter 6 & 7 revised
 
Baabtra soft skills
Baabtra soft skillsBaabtra soft skills
Baabtra soft skills
 
Public Speaking process art and act- SL.pptx
Public Speaking process art and act- SL.pptxPublic Speaking process art and act- SL.pptx
Public Speaking process art and act- SL.pptx
 
03 listening skills
03 listening skills03 listening skills
03 listening skills
 
Communication in Medical Record system for students
Communication in Medical Record system for studentsCommunication in Medical Record system for students
Communication in Medical Record system for students
 
Presentation and communication skills BY QAISAR KAMRAN
Presentation and communication skills BY QAISAR KAMRANPresentation and communication skills BY QAISAR KAMRAN
Presentation and communication skills BY QAISAR KAMRAN
 
Presentation and communication skills edited
Presentation and communication skills editedPresentation and communication skills edited
Presentation and communication skills edited
 
Presentation and communication skills edited
Presentation and communication skills editedPresentation and communication skills edited
Presentation and communication skills edited
 
Skills
SkillsSkills
Skills
 
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
MM Bagali, PhD, HRM, HRD, Communication [Compatibility Mode]
 
Formal meeting
Formal meetingFormal meeting
Formal meeting
 
Communication
CommunicationCommunication
Communication
 
Business Etiquettes
Business EtiquettesBusiness Etiquettes
Business Etiquettes
 
Leader as a communicator
Leader as a communicator Leader as a communicator
Leader as a communicator
 
Making effective oral presentations
Making effective oral presentationsMaking effective oral presentations
Making effective oral presentations
 
COT TOPIC.pptx
COT TOPIC.pptxCOT TOPIC.pptx
COT TOPIC.pptx
 
Persuasive presentations
Persuasive presentationsPersuasive presentations
Persuasive presentations
 
speaking skills
speaking skillsspeaking skills
speaking skills
 

Recently uploaded

Mariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceXMariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceX
Mariano Tinti
 
Full-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalizationFull-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalization
Zilliz
 
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAUHCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
panagenda
 
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUHCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
panagenda
 
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 daysPushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
Adtran
 
Artificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopmentArtificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopment
Octavian Nadolu
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Safe Software
 
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfUnlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Malak Abu Hammad
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
DianaGray10
 
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
Neo4j
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
Pixlogix Infotech
 
Removing Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software FuzzingRemoving Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software Fuzzing
Aftab Hussain
 
How to use Firebase Data Connect For Flutter
How to use Firebase Data Connect For FlutterHow to use Firebase Data Connect For Flutter
How to use Firebase Data Connect For Flutter
Daiki Mogmet Ito
 
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Speck&Tech
 
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptxHow to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
danishmna97
 
UiPath Test Automation using UiPath Test Suite series, part 5
UiPath Test Automation using UiPath Test Suite series, part 5UiPath Test Automation using UiPath Test Suite series, part 5
UiPath Test Automation using UiPath Test Suite series, part 5
DianaGray10
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
Safe Software
 
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AIMind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
Kumud Singh
 
Serial Arm Control in Real Time Presentation
Serial Arm Control in Real Time PresentationSerial Arm Control in Real Time Presentation
Serial Arm Control in Real Time Presentation
tolgahangng
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
Zilliz
 

Recently uploaded (20)

Mariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceXMariano G Tinti - Decoding SpaceX
Mariano G Tinti - Decoding SpaceX
 
Full-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalizationFull-RAG: A modern architecture for hyper-personalization
Full-RAG: A modern architecture for hyper-personalization
 
HCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAUHCL Notes and Domino License Cost Reduction in the World of DLAU
HCL Notes and Domino License Cost Reduction in the World of DLAU
 
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUHCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
 
Pushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 daysPushing the limits of ePRTC: 100ns holdover for 100 days
Pushing the limits of ePRTC: 100ns holdover for 100 days
 
Artificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopmentArtificial Intelligence for XMLDevelopment
Artificial Intelligence for XMLDevelopment
 
Driving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success StoryDriving Business Innovation: Latest Generative AI Advancements & Success Story
Driving Business Innovation: Latest Generative AI Advancements & Success Story
 
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfUnlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdf
 
UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6UiPath Test Automation using UiPath Test Suite series, part 6
UiPath Test Automation using UiPath Test Suite series, part 6
 
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
 
Best 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERPBest 20 SEO Techniques To Improve Website Visibility In SERP
Best 20 SEO Techniques To Improve Website Visibility In SERP
 
Removing Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software FuzzingRemoving Uninteresting Bytes in Software Fuzzing
Removing Uninteresting Bytes in Software Fuzzing
 
How to use Firebase Data Connect For Flutter
How to use Firebase Data Connect For FlutterHow to use Firebase Data Connect For Flutter
How to use Firebase Data Connect For Flutter
 
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?
 
How to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptxHow to Get CNIC Information System with Paksim Ga.pptx
How to Get CNIC Information System with Paksim Ga.pptx
 
UiPath Test Automation using UiPath Test Suite series, part 5
UiPath Test Automation using UiPath Test Suite series, part 5UiPath Test Automation using UiPath Test Suite series, part 5
UiPath Test Automation using UiPath Test Suite series, part 5
 
Essentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FMEEssentials of Automations: The Art of Triggers and Actions in FME
Essentials of Automations: The Art of Triggers and Actions in FME
 
Mind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AIMind map of terminologies used in context of Generative AI
Mind map of terminologies used in context of Generative AI
 
Serial Arm Control in Real Time Presentation
Serial Arm Control in Real Time PresentationSerial Arm Control in Real Time Presentation
Serial Arm Control in Real Time Presentation
 
Building Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and MilvusBuilding Production Ready Search Pipelines with Spark and Milvus
Building Production Ready Search Pipelines with Spark and Milvus
 

Communicating across culture

  • 2. Globalization • Opportunity to conduct business across the world. • Made us to work with people from different cultures..
  • 3.
  • 4. Types of Cultural Contexts • Low Context Culture – Explicit – Presented & received in a logical, linear sequence – Silence indicates uncomfortableness / disagreement • High Context Culture – Implicit – Unspoken word has rich meaning than spoken word – Silence indicates acceptance / thinking – Avoids confrontation (Will never say “no)
  • 5. Examples High Context: We have some important visitors coming in today. It would reflect well on us if they are impressed by the orderliness of our office. Low Context: Ashok, cleanup your desk. It is in total mess and we have clients coming in today. High Context: It is somewhat cold today. Please close the window. Low Context: Can you close that window before I get pneumonia.
  • 6. 5 Elements of Communication
  • 7. Adjust your message for other culture to hear
  • 8. Tailoring to suit audience High Context Audience Low Context Audience • Avoid being too direct or • Be factual and direct contradict • Use formal titles to address the • Use casual speech patterns person • Speak up opposing view point • Be respectful of silence • Keep social conversation to • Use social and relational minimum conversation
  • 9. Workout • Chief Executive Officer Kim, I heard that you are very fond of playing golf. Perhaps you could tell me about local courses. • I don’t want to waste your time, so I’ll get right to the point. • Vice President Yi has presented a issue that is worth taking time to consider. • I am leaving the country tomorrow, so I will need a definite answer by the end of today.
  • 11. High Context Communication Technique • Avoid being too direct or contradict • Use formal titles to address the person • Be respectful of silence • Use social and relational conversation
  • 12. Low Context Communication Technique • Be factual and direct • Speak up opposing view point • Use casual speech patterns • Keep social conversation to minimum

Editor's Notes

  1. The culture in which the people socialize influence the manner in which they work. Imperative to know how it affects communication. In organization with cross cultural teams, the miscommunication creates conflicts and results in low productivity.
  2. The cultures can be broadly classified into high context and low context cultures. In low context culture, all the communication will be simple, direct and explicit. Facts and data are given more importance than the status and position. Saying “no” seen as an honest answer. In high context communication, there is a implicit meaning associated with the status/rank of the presenter. Saying “no” is considered as an offence. Silence is much appreciated. High context people wants to infer the information from the presentation rather than presenting it directly to them. Likes formal titles while addressing.
  3. Knowing your audience will help you to present your views effectively. Presenting a low context presentation to high context audience will lead to misunderstanding and conflicts.
  4. Miscommunication occurs during encoding and decoding. The sender has to know audience to encode properly and similarly the decoder has to know presenter to decode properly. The sender has to know the audience’s culture and the receiver has to know presenter’s culture to avoid miscommunication. Cultural context affects each of these elements.
  5. Thus if you know your audience, you can find out which contexts they belong. By knowing the context, you can tailor your presentation to communicate effectively. By understanding the audience’s context, you can run effective meetings and can enhance the productivity.