Features in Communication for Oral COMMUNICATION gRADE 11

1. Features of Effective
Communication

2. Completeness
•Includes everything that the
receive needs to hear for
him/her to respond, react or
evaluate properly.

3. Conciseness
•Does not mean keeping the message
short, but making it direct or straight
to the point. Insignificant or
redundant information should be
eliminated.

4. Consideration
•Consider relevant information about
his/her receiver such as mood,
background, race, preference,
education, status and needs.

5. Concreteness
•Supported by facts, figures and
real-life examples and situations;
in this case, the receiver is more
connected.

6. Courtesy
•Courtesy in communication is
shown by respecting the culture,
values, and beliefs of his/her
receivers.

7. Clearness
•Uses simple and specific words to
express ideas and is achieved when
the speaker focuses only on a single
objective in his/her speech.

8. Correctness
•Grammar eliminates negative
impact on the audience and
increases the credibility and
effectiveness of the message.

9. • 1.
• 2.
• 3,
• 4.
• 1. 6.
• 2. 7.
• 3.
• 4.
• 5.
Features Process
Elements
Barriers
1.
2.
3.
1 6..
2 7..
3. 8.
4. 9.
5.
COMMUNICATION

10. Verbal and
Non-verbal
Communication

11. Verbal Communication
•refers to an interaction in
which words are used to relay
a message.

12. Characteristics of aVerbal
Communication
•a. appropriateness- language
used should be appropriate to the
environment or occassion
(formal/informal)

13. •b. brevity - uses simple yet
prcise and powerful words are
found to be more credible.
Brevity is achieved by being
more direct to your words.

14. •. clarity- words, feelings or
ideas may be interpreted
differently by a listener, hence
it is essential to clearly state
your message and express
ideas and feelings.

15. •d. ethics- words should be carefully
chosen in consideration of the
gender, roles, ethnicity, preferences
and status.
•e.vividness- words that vividly or
creatively describe things or feelings
usually add color and spice to
communication.

16. Non-verbal
Communication
•refers to an interaction where behavior is
used to convey and represent meanings.
Examples are smile,stares,tone of
voice,movements,manners of walking,
appearance, style of attire and many more.

17. •It enhances and emphasizes the message of
your speech, making it more meaningful,
truthful and relevant.
•It can communicate feelings, attitudes and
perceptions without you, saying a word.
•It can sustain the attention of listeners and keep
them angaged in a specific.
•It serves as channel to release tension and
nervousness.

18. Charades

19. INTERCULTURAL
COMMUNICATION

20. Intercultural
Communication
•refers to the effective
communication between
people/clients/workers of
different cultural background.

21. Examples of Cultural
Differences
•Arabic language is written from
right to left and almost all other
languages are written from left
ro right

22. •In America, people
shake hands, and
even hug each
other. But in India,
we just join hands
to say hello/ show
respect.

23. Need for Intercultural
Communication
•succes of any International business
•allows worker from different culture to
work together as a group
•worldwide marketing campaign
•an increase in international business

24. TwoTrends of International
Communication
•Globalization
•MulticulturalWorkforce

25. Globalization
•refers to the reduction and removal
of barriers between national
borders in order to facilitate the
flow of goods, capital, services and
labour

26. Multicultural Workforce
•The phrase “multicultural
workforce” refers to the changing
of age, gender, ethnicity, physical
ability, and race of employees
across all types and places of work.

27. Activity
Individually, prepare a two-minute
speech about understanding cultural
differences which will tackle the
essence of cross-cultural
communication.

28. Speech Context and
Style

29. Types of Speech Context
•Intrapersonal- this refers to
communication that centers on one person
where the speaker acts both as the sender
and the receiver of message.The message
is made up of your thoughts and feelings
and the channel is your brain.

30. •Examples:You spent the night
thinking and analyzing why a
student from other class talked to
you on the way home and you
decided it probably meant nothing.

31. •You felt happy while thinking about
how your teacher appreciated you
for submitting your project before
the due date and you reflected on
why this was so.

32. Types of Speech Context
•Interpersonal- refers to
communication between and
among people and establishes
personal relationship between
and among them.

33. Types of Interpersonal Context
•Dyad Communication- communication
occurs between two people.
ex. You offered feedback on the speech
performance of your classmate.

34. •Small Group- refers to communication that
involves at least three but not more than
twelve people engaging in a face-to-face
interaction to achieve a desired goal.
•ex.You are participating in an
organizational meeting which aims to
address the concerns of fellow students.

35. •Public- this refers to communication that
requires you to deliver or send the message
before or in front of a group.The message
can be driven by informational or
persuasive purposes.
ex.You deliver a graduation speech to your
batch.

36. •Mass Communication- refers to
communication that takes place through
television, radio, newspapers, magazine,
books, billboards, internet and other types of
media.
ex.You are a student journalist articulating your
stand on current issues through the school’s
newspaper.