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Features of communication.pptx
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- 2. Completeness •Includes everything thatthe receive needs to hear for him/her to respond, react or evaluate properly.
- 3. Conciseness •Does not meankeeping the message short, but making it direct or straight to the point. Insignificant or redundant information should be eliminated.
- 4. Consideration •Consider relevant informationabout his/her receiver such as mood, background, race, preference, education, status and needs.
- 5. Concreteness •Supported by facts,figures and real-life examples and situations; in this case, the receiver is more connected.
- 6. Courtesy •Courtesy in communicationis shown by respecting the culture, values, and beliefs of his/her receivers.
- 7. Clearness •Uses simple andspecific words to express ideas and is achieved when the speaker focuses only on a single objective in his/her speech.
- 8. Correctness •Grammar eliminates negative impacton the audience and increases the credibility and effectiveness of the message.
- 9. • 1. • 2. •3, • 4. • 1. 6. • 2. 7. • 3. • 4. • 5. Features Process Elements Barriers 1. 2. 3. 1 6.. 2 7.. 3. 8. 4. 9. 5. COMMUNICATION
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- 11. Verbal Communication •refers toan interaction in which words are used to relay a message.
- 12. Characteristics of aVerbal Communication •a.appropriateness- language used should be appropriate to the environment or occassion (formal/informal)
- 13. •b. brevity -uses simple yet prcise and powerful words are found to be more credible. Brevity is achieved by being more direct to your words.
- 14. •. clarity- words,feelings or ideas may be interpreted differently by a listener, hence it is essential to clearly state your message and express ideas and feelings.
- 15. •d. ethics- wordsshould be carefully chosen in consideration of the gender, roles, ethnicity, preferences and status. •e.vividness- words that vividly or creatively describe things or feelings usually add color and spice to communication.
- 16. Non-verbal Communication •refers to aninteraction where behavior is used to convey and represent meanings. Examples are smile,stares,tone of voice,movements,manners of walking, appearance, style of attire and many more.
- 17. •It enhances andemphasizes the message of your speech, making it more meaningful, truthful and relevant. •It can communicate feelings, attitudes and perceptions without you, saying a word. •It can sustain the attention of listeners and keep them angaged in a specific. •It serves as channel to release tension and nervousness.
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- 20. Intercultural Communication •refers to theeffective communication between people/clients/workers of different cultural background.
- 21. Examples of Cultural Differences •Arabiclanguage is written from right to left and almost all other languages are written from left ro right
- 22. •In America, people shakehands, and even hug each other. But in India, we just join hands to say hello/ show respect.
- 23. Need for Intercultural Communication •succesof any International business •allows worker from different culture to work together as a group •worldwide marketing campaign •an increase in international business
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- 25. Globalization •refers to thereduction and removal of barriers between national borders in order to facilitate the flow of goods, capital, services and labour
- 26. Multicultural Workforce •The phrase“multicultural workforce” refers to the changing of age, gender, ethnicity, physical ability, and race of employees across all types and places of work.
- 27. Activity Individually, prepare atwo-minute speech about understanding cultural differences which will tackle the essence of cross-cultural communication.
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- 29. Types of SpeechContext •Intrapersonal- this refers to communication that centers on one person where the speaker acts both as the sender and the receiver of message.The message is made up of your thoughts and feelings and the channel is your brain.
- 30. •Examples:You spent thenight thinking and analyzing why a student from other class talked to you on the way home and you decided it probably meant nothing.
- 31. •You felt happywhile thinking about how your teacher appreciated you for submitting your project before the due date and you reflected on why this was so.
- 32. Types of SpeechContext •Interpersonal- refers to communication between and among people and establishes personal relationship between and among them.
- 33. Types of InterpersonalContext •Dyad Communication- communication occurs between two people. ex. You offered feedback on the speech performance of your classmate.
- 34. •Small Group- refersto communication that involves at least three but not more than twelve people engaging in a face-to-face interaction to achieve a desired goal. •ex.You are participating in an organizational meeting which aims to address the concerns of fellow students.
- 35. •Public- this refersto communication that requires you to deliver or send the message before or in front of a group.The message can be driven by informational or persuasive purposes. ex.You deliver a graduation speech to your batch.
- 36. •Mass Communication- refersto communication that takes place through television, radio, newspapers, magazine, books, billboards, internet and other types of media. ex.You are a student journalist articulating your stand on current issues through the school’s newspaper.