Com120 11 conflict part 4
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The document discusses conflict management strategies, identifying win-lose, avoidance, force, face-attacking, and aggressiveness as less effective strategies, while win-win, active fighting, talk, face-enhancing, and argumentativeness are more effective. It also notes that effective conflict management considers goals, emotions, thoughts, personality, and family history.
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conflict ppt (2)
Conflict can arise from differences in beliefs, values, interests, or scarce resources. There are two types of conflict: functional conflict which increases information and innovative thinking, and dysfunctional conflict which increases stress and reduces trust. Tips for managing conflict include communicating respect, seeking solutions, and treating others well. Understanding the conflict escalation model from debate to violence can help de-escalate conflicts. Individual awareness of triggers and consideration of others can help address conflicts in the workplace.
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Conflict arises when individuals have differing views, interests or goals that they perceive as incompatible. There are various types and causes of conflict including interpersonal conflicts between individuals with different personalities, and intragroup conflicts within teams. The document outlines techniques for constructively resolving conflicts through open communication, understanding different perspectives, focusing on interests rather than positions, and finding solutions where all parties achieve their goals.
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conflict ppt (2)
Conflict can arise from differences in beliefs, values, interests, or scarce resources. There are two types of conflict: functional conflict which increases information and innovative thinking, and dysfunctional conflict which increases stress and reduces trust. Tips for managing conflict include communicating respect, seeking solutions, and treating others well. Understanding the conflict escalation model from debate to violence can help de-escalate conflicts. Individual awareness of triggers and consideration of others can help address conflicts in the workplace.
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This document discusses various aspects of leadership. It defines leadership as the ability to influence others towards common goals and get extraordinary results from ordinary people. A leader is someone who sees more than others and sees farther than others. Leadership is about setting a new direction, while management is about directing according to established principles. The document also discusses embracing change, targeting audiences, building effective teams, and gaining a work-life balance. It emphasizes leading from the front but not leaving your base behind, keeping rivals close, and knowing when to quit.
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3. Introduction. The four styles you need to know to realize your full personal profile and also others.
4. The key to your unique personality style priorities begins with a single dot.
5. Now let’s go deeper into the 4 DiSC personality styles!
6. Dominance. Priorities of the D style: Results, Action, and Challenge. Characteristics: Direct, Drive, Determined, Decisive, Firm, Result-focused, Strong-willed, Self-confident, and Risk-taker.
7. Things you might hear someone with a D style say: “I can give you two-minutes then please close the door on the way out”, “Spare me the details and get straight to the point”.
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9. How to Effectively Communicate with D style?
10. Influence. Priorities of the i style: Enthusiasm, Action, and Collaboration. Characteristics: Inspiring, Interacting, Interesting, Persuasive, Talkative, Optimistic, Outgoing, Collaborative, Energetic, and Lively.
11. Things you might hear someone with a i style say: “We have one heck of a team –you guys rock!”, “I have this great idea …”.
12. i-Type in a team Dynamic.
13. How to Effectively Communicate with i style?
14. Steadiness. Priorities of the S style: Support, Stability, and Collaboration.
15. Things you might hear someone with a S style say: “I’m happy to help in any way I can”, “let’s not rock the boat“.
16. S-Type in a team Dynamic.
17. How to Effectively Communicate with S style?
18. Conscientiousness. Priorities of the C style: Accuracy, Stability, and Challenge. Characteristics: Cautious, Complaint, Correct, Careful, Accurate, Analytical, Systematic, Precise, Diplomatic, and Fact finder.
19. Things you might hear someone with a C style say: “ Do we have all the data?”, “Make sure to double-check your work“.
20. C-Type in a team Dynamic.
21. How to Effectively Communicate with C style?
22. So, which personality type are you?
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- Key themes around conflict including that it is inevitable, people can change their response style, and the goal is to reduce harmful effects and maximize useful ones.
- Different conflict response categories including perspective taking, expressing emotions, avoiding, yielding, and more. It identifies constructive and destructive responses.
- The Thomas-Kilmann conflict mode instrument which assesses a participant's preferred conflict handling style.
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17. How to Effectively Communicate with S style?
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2) Interpersonal effectiveness is the ability to influence others through awareness of self and others, communication skills, and commitment to solving problems even in difficult situations.
3) Attributes of strong leaders include vision, passion, integrity, honesty, and the ability to motivate others through listening and risk-taking. These differentiate leaders from managers who focus on tasks and stability.
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- The objectives of the session which are to help participants better manage conflict, recognize different conflict styles, assess conflict situations, and learn collaborative conflict resolution methods.
- Key themes around conflict including that it is inevitable, people can change their response style, and the goal is to reduce harmful effects and maximize useful ones.
- Different conflict response categories including perspective taking, expressing emotions, avoiding, yielding, and more. It identifies constructive and destructive responses.
- The Thomas-Kilmann conflict mode instrument which assesses a participant's preferred conflict handling style.
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3) Leaders must be willing to remove from the team anyone who does not work towards the common goal.
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This presentation by DISC Affiliate provides viewers with an overview of the Everything DiSC® Personality Profile, your key to improving professional relationships in the workplace, regardless of title and position.
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Com120 11 conflict part 4
- 1. Topics Definition of conflict Principles ◦ Styles Conflict management stages Conflict management strategies
- 2. Strategies Consider ◦ Goals ◦ Emotions ◦ Thoughts ◦ Personality ◦ Family history
- 3. Strategies Less Effective • Win-Lose • Avoidance • Force • Face-attacking • Aggressiveness More Effective • Win-Win • Active Fighting • Talk • Face-enhancing • Argumentativeness
- 5. Strategies Less Effective • Avoidance • Withdrawing • Nonnegotiation • Silencers More Effective • Active Fighting
- 6. Strategies Less Effective • Force • Physical • Emotional More Effective • Talk
- 7. Strategies Less Effective • Face-attacking (Face- detracting) • Beltlining • Blame More Effective • Face- enhancing • Respectful
- 8. Strategies Less Effective • Aggressiveness More Effective • Argumentativeness
- 9. Strategies Less Effective • Win-Lose • Avoidance • Force • Face-attacking • Aggressiveness More Effective • Win-Win • Active Fighting • Talk • Face-enhancing • Argumentativeness