SlideShare a Scribd company logo
Ch 9: Interpersonal Relationships
 Stages
 Theories
 Communication
Communication: Development
   Why do we develop and maintain some
    relationships and not others?

   How do we maintain relationships we
    value? How can we use communication?
Communication: Development
  Suggestions

 •   Be nice
 •   Communicate
 •   Be open
 •   Give assurances
 •   Share activities
 •   Be positive
 •   Focus on improving yourself
 •   Be empathic
Communication: Deterioration
   Causes (not in text)
    ◦   Poor communication skills
    ◦   Other relationships
    ◦   Problems in other aspects of life
    ◦   Unclear expectations
    ◦   Beliefs about relationships
    ◦   Unrealistic expectations
Communication: Deterioration

  Patterns

  • Withdrawal
  • Decline in self-disclosure
  • Deception
  • Positive vs. negative messages
Communication: Dissolution
   Strategies: What are some ways that
    people choose to end relationships?

   Coping: How do you deal with your
    emotions after a relationship has
    dissolved?
Communication: Dissolution

  Strategies:

  • Positive tone
  • Negative identity
  • Justification
  • De-escalation
Communication: Repair
 Interpersonal vs. Intrapersonal
 Interpersonal:
    ◦ R-E-P-A-I-R strategies
R   • Recognize the problem

E   • Engage in productive communication

P   • Pose possible solutions

A   • Affirm each other

I   • Integrate solutions into normal behavior

R   • Risk

More Related Content

What's hot

Interpersonal Trust
Interpersonal TrustInterpersonal Trust
Interpersonal Trust
Kurukshetra University
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
OMOVIYE EMMANUEL
 
Leadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same CoinLeadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same Coin
Ivo M Michalick Vasconcelos, PMP, PMI-SP, CPCC
 
Emotional intelligence and leadership
Emotional intelligence and leadershipEmotional intelligence and leadership
Emotional intelligence and leadership
Parminder Kaur
 
intra and inter personal relations
intra and inter personal relationsintra and inter personal relations
intra and inter personal relations
Ganesh Sahu
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
Sanchita Singh
 
Emotional Intelligence and Leadership
Emotional Intelligence and LeadershipEmotional Intelligence and Leadership
Emotional Intelligence and Leadership
Dr. Pratik SURANA
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
Prahelika
 
Emotional Intelligence Research
Emotional Intelligence ResearchEmotional Intelligence Research
Emotional Intelligence Research
hawleybrown
 
EQ and Leadership Development
EQ and Leadership DevelopmentEQ and Leadership Development
EQ and Leadership Development
Daniels Communications CAR
 
An Insight to Personality
An Insight to PersonalityAn Insight to Personality
An Insight to Personality
Hiba Hamid
 
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha FernandesEmotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
Health Education Library for People
 
Emotional intelligence in project management
Emotional intelligence in project managementEmotional intelligence in project management
Emotional intelligence in project management
Rajiv Upadhyay
 
Choose respect how to be a good role model
Choose respect how to be a good role modelChoose respect how to be a good role model
Choose respect how to be a good role model
Camille LoParrino
 
"The 5 pillars of emotional intelligence at work"
"The 5 pillars of emotional intelligence at work""The 5 pillars of emotional intelligence at work"
"The 5 pillars of emotional intelligence at work"
Raffaele Felaco
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
NGMS
 
Interpersonal behavior
Interpersonal behaviorInterpersonal behavior
Interpersonal behavior
jairajputana
 
HBO Chapter 11 Interpersonal Behavior
HBO Chapter 11 Interpersonal BehaviorHBO Chapter 11 Interpersonal Behavior
HBO Chapter 11 Interpersonal Behavior
Venice Anne Avendaño
 
Apply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career SuccessApply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career Success
Ethan Chazin MBA
 
Advanced Communication & Emotional Intelligence
Advanced Communication & Emotional Intelligence Advanced Communication & Emotional Intelligence
Advanced Communication & Emotional Intelligence
Apropos Productions Ltd.
 

What's hot (20)

Interpersonal Trust
Interpersonal TrustInterpersonal Trust
Interpersonal Trust
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Leadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same CoinLeadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same Coin
 
Emotional intelligence and leadership
Emotional intelligence and leadershipEmotional intelligence and leadership
Emotional intelligence and leadership
 
intra and inter personal relations
intra and inter personal relationsintra and inter personal relations
intra and inter personal relations
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence and Leadership
Emotional Intelligence and LeadershipEmotional Intelligence and Leadership
Emotional Intelligence and Leadership
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
 
Emotional Intelligence Research
Emotional Intelligence ResearchEmotional Intelligence Research
Emotional Intelligence Research
 
EQ and Leadership Development
EQ and Leadership DevelopmentEQ and Leadership Development
EQ and Leadership Development
 
An Insight to Personality
An Insight to PersonalityAn Insight to Personality
An Insight to Personality
 
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha FernandesEmotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
 
Emotional intelligence in project management
Emotional intelligence in project managementEmotional intelligence in project management
Emotional intelligence in project management
 
Choose respect how to be a good role model
Choose respect how to be a good role modelChoose respect how to be a good role model
Choose respect how to be a good role model
 
"The 5 pillars of emotional intelligence at work"
"The 5 pillars of emotional intelligence at work""The 5 pillars of emotional intelligence at work"
"The 5 pillars of emotional intelligence at work"
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Interpersonal behavior
Interpersonal behaviorInterpersonal behavior
Interpersonal behavior
 
HBO Chapter 11 Interpersonal Behavior
HBO Chapter 11 Interpersonal BehaviorHBO Chapter 11 Interpersonal Behavior
HBO Chapter 11 Interpersonal Behavior
 
Apply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career SuccessApply Emotional Intelligence for Career Success
Apply Emotional Intelligence for Career Success
 
Advanced Communication & Emotional Intelligence
Advanced Communication & Emotional Intelligence Advanced Communication & Emotional Intelligence
Advanced Communication & Emotional Intelligence
 

Similar to Com120 09 stages_13ed part 3

Mental Health and Interpersonal Skills
Mental Health and Interpersonal SkillsMental Health and Interpersonal Skills
Mental Health and Interpersonal Skills
Dr Bhakti Murkey
 
The Four Communication Styles
The Four Communication StylesThe Four Communication Styles
The Four Communication Styles
Loa Fridfinnson
 
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
carlo842542
 
healthy relationships .pdf
healthy relationships .pdfhealthy relationships .pdf
healthy relationships .pdf
gunduanil17
 
INTERPERSONAL SKILLS
INTERPERSONAL SKILLSINTERPERSONAL SKILLS
INTERPERSONAL SKILLS
HarshKashyap25
 
Interpersonal skill ppt with logo
Interpersonal skill ppt with logoInterpersonal skill ppt with logo
Interpersonal skill ppt with logo
jaydip gupte
 
Interpersonal skills for effective relationships
Interpersonal skills for effective relationships Interpersonal skills for effective relationships
Interpersonal skills for effective relationships
Nwakerendu Ike
 
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
IT Arena
 
20091007 [Ab] Interpersonal Relations
20091007   [Ab]   Interpersonal Relations20091007   [Ab]   Interpersonal Relations
20091007 [Ab] Interpersonal Relations
viswanadham vangapally
 
personality development Distinction
personality development Distinctionpersonality development Distinction
personality development Distinction
gnanender reddy
 
Communication Or Common Skills
Communication Or Common SkillsCommunication Or Common Skills
Communication Or Common Skills
AkNirojan
 
Personality presentation
Personality presentationPersonality presentation
Personality presentation
ccauthe
 
2 effective communication
2 effective communication2 effective communication
2 effective communication
Arulaxminath
 
Your Emotional Intelligence
Your Emotional IntelligenceYour Emotional Intelligence
Your Emotional Intelligence
OnlineBizSmarts.com
 
Communication presentation by heena
Communication presentation by heenaCommunication presentation by heena
Communication presentation by heena
goverment nursing college.
 
Appreciating inter personal relationships
Appreciating inter personal relationshipsAppreciating inter personal relationships
Appreciating inter personal relationships
Padmesh Haridasan
 
Appreciating inter personal relationships
Appreciating inter personal relationshipsAppreciating inter personal relationships
Appreciating inter personal relationships
Tashi Bhutia
 
Communication presentation by heena
Communication presentation by heenaCommunication presentation by heena
Communication presentation by heena
mehtaheena
 
Leadership workshop
Leadership workshopLeadership workshop
Leadership workshop
Mohammed Maina
 
SDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTrainingSDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTraining
Shannon Fricilone
 

Similar to Com120 09 stages_13ed part 3 (20)

Mental Health and Interpersonal Skills
Mental Health and Interpersonal SkillsMental Health and Interpersonal Skills
Mental Health and Interpersonal Skills
 
The Four Communication Styles
The Four Communication StylesThe Four Communication Styles
The Four Communication Styles
 
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
healthy relationships - PPT on Building Healthy Relationships by Mrs. Gunders...
 
healthy relationships .pdf
healthy relationships .pdfhealthy relationships .pdf
healthy relationships .pdf
 
INTERPERSONAL SKILLS
INTERPERSONAL SKILLSINTERPERSONAL SKILLS
INTERPERSONAL SKILLS
 
Interpersonal skill ppt with logo
Interpersonal skill ppt with logoInterpersonal skill ppt with logo
Interpersonal skill ppt with logo
 
Interpersonal skills for effective relationships
Interpersonal skills for effective relationships Interpersonal skills for effective relationships
Interpersonal skills for effective relationships
 
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
Meetup. Sharing PM experience. How to solve conflicts not to "f*ckup" the pro...
 
20091007 [Ab] Interpersonal Relations
20091007   [Ab]   Interpersonal Relations20091007   [Ab]   Interpersonal Relations
20091007 [Ab] Interpersonal Relations
 
personality development Distinction
personality development Distinctionpersonality development Distinction
personality development Distinction
 
Communication Or Common Skills
Communication Or Common SkillsCommunication Or Common Skills
Communication Or Common Skills
 
Personality presentation
Personality presentationPersonality presentation
Personality presentation
 
2 effective communication
2 effective communication2 effective communication
2 effective communication
 
Your Emotional Intelligence
Your Emotional IntelligenceYour Emotional Intelligence
Your Emotional Intelligence
 
Communication presentation by heena
Communication presentation by heenaCommunication presentation by heena
Communication presentation by heena
 
Appreciating inter personal relationships
Appreciating inter personal relationshipsAppreciating inter personal relationships
Appreciating inter personal relationships
 
Appreciating inter personal relationships
Appreciating inter personal relationshipsAppreciating inter personal relationships
Appreciating inter personal relationships
 
Communication presentation by heena
Communication presentation by heenaCommunication presentation by heena
Communication presentation by heena
 
Leadership workshop
Leadership workshopLeadership workshop
Leadership workshop
 
SDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTrainingSDG&ECustomerAssistanceTraining
SDG&ECustomerAssistanceTraining
 

More from turnercom

COM 110 Ch 10 Group Problem Solving
COM 110 Ch 10 Group Problem SolvingCOM 110 Ch 10 Group Problem Solving
COM 110 Ch 10 Group Problem Solving
turnercom
 
COM 110 Ch 9 Groups
COM 110 Ch 9 GroupsCOM 110 Ch 9 Groups
COM 110 Ch 9 Groups
turnercom
 
COM 110 Ch 8A Interviewing (text)
COM 110 Ch 8A Interviewing (text)COM 110 Ch 8A Interviewing (text)
COM 110 Ch 8A Interviewing (text)
turnercom
 
COM 110 Interview questions
COM 110 Interview questionsCOM 110 Interview questions
COM 110 Interview questions
turnercom
 
COM 110 Ch 14 Step 5 Delivery
COM 110 Ch 14 Step 5 DeliveryCOM 110 Ch 14 Step 5 Delivery
COM 110 Ch 14 Step 5 Delivery
turnercom
 
COM 110 Ch 13 Step 4 Visual Aids
COM 110 Ch 13 Step 4 Visual AidsCOM 110 Ch 13 Step 4 Visual Aids
COM 110 Ch 13 Step 4 Visual Aids
turnercom
 
COM 110 Ch 12 Step 3 Organizing part 2
COM 110 Ch 12 Step 3 Organizing part 2COM 110 Ch 12 Step 3 Organizing part 2
COM 110 Ch 12 Step 3 Organizing part 2
turnercom
 
COM 110 Ch 12 Step 3 Organizing part 1
COM 110 Ch 12 Step 3 Organizing part 1COM 110 Ch 12 Step 3 Organizing part 1
COM 110 Ch 12 Step 3 Organizing part 1
turnercom
 
COM 110 Ch 11 step 2
COM 110 Ch 11 step 2COM 110 Ch 11 step 2
COM 110 Ch 11 step 2
turnercom
 
COM 110 Ch 11 step 1
COM 110 Ch 11 step 1COM 110 Ch 11 step 1
COM 110 Ch 11 step 1
turnercom
 
Com120 11 conflict part 4
Com120 11 conflict part 4Com120 11 conflict part 4
Com120 11 conflict part 4
turnercom
 
Com120 11 conflict part 3
Com120 11 conflict part 3Com120 11 conflict part 3
Com120 11 conflict part 3
turnercom
 
Com120 11 conflict part 2
Com120 11 conflict part 2Com120 11 conflict part 2
Com120 11 conflict part 2
turnercom
 
Com120 11 conflict part 1
Com120 11 conflict part 1Com120 11 conflict part 1
Com120 11 conflict part 1
turnercom
 
Com120 12 power part 3
Com120 12 power part 3Com120 12 power part 3
Com120 12 power part 3
turnercom
 
Com120 12 power part 2
Com120 12 power part 2Com120 12 power part 2
Com120 12 power part 2
turnercom
 
Com120 12 power part 1
Com120 12 power part 1Com120 12 power part 1
Com120 12 power part 1
turnercom
 
Com120 10 part 4
Com120 10 part 4Com120 10 part 4
Com120 10 part 4
turnercom
 
Com120 10 part 3
Com120 10 part 3Com120 10 part 3
Com120 10 part 3
turnercom
 
Com120 10 part 2
Com120 10 part 2Com120 10 part 2
Com120 10 part 2
turnercom
 

More from turnercom (20)

COM 110 Ch 10 Group Problem Solving
COM 110 Ch 10 Group Problem SolvingCOM 110 Ch 10 Group Problem Solving
COM 110 Ch 10 Group Problem Solving
 
COM 110 Ch 9 Groups
COM 110 Ch 9 GroupsCOM 110 Ch 9 Groups
COM 110 Ch 9 Groups
 
COM 110 Ch 8A Interviewing (text)
COM 110 Ch 8A Interviewing (text)COM 110 Ch 8A Interviewing (text)
COM 110 Ch 8A Interviewing (text)
 
COM 110 Interview questions
COM 110 Interview questionsCOM 110 Interview questions
COM 110 Interview questions
 
COM 110 Ch 14 Step 5 Delivery
COM 110 Ch 14 Step 5 DeliveryCOM 110 Ch 14 Step 5 Delivery
COM 110 Ch 14 Step 5 Delivery
 
COM 110 Ch 13 Step 4 Visual Aids
COM 110 Ch 13 Step 4 Visual AidsCOM 110 Ch 13 Step 4 Visual Aids
COM 110 Ch 13 Step 4 Visual Aids
 
COM 110 Ch 12 Step 3 Organizing part 2
COM 110 Ch 12 Step 3 Organizing part 2COM 110 Ch 12 Step 3 Organizing part 2
COM 110 Ch 12 Step 3 Organizing part 2
 
COM 110 Ch 12 Step 3 Organizing part 1
COM 110 Ch 12 Step 3 Organizing part 1COM 110 Ch 12 Step 3 Organizing part 1
COM 110 Ch 12 Step 3 Organizing part 1
 
COM 110 Ch 11 step 2
COM 110 Ch 11 step 2COM 110 Ch 11 step 2
COM 110 Ch 11 step 2
 
COM 110 Ch 11 step 1
COM 110 Ch 11 step 1COM 110 Ch 11 step 1
COM 110 Ch 11 step 1
 
Com120 11 conflict part 4
Com120 11 conflict part 4Com120 11 conflict part 4
Com120 11 conflict part 4
 
Com120 11 conflict part 3
Com120 11 conflict part 3Com120 11 conflict part 3
Com120 11 conflict part 3
 
Com120 11 conflict part 2
Com120 11 conflict part 2Com120 11 conflict part 2
Com120 11 conflict part 2
 
Com120 11 conflict part 1
Com120 11 conflict part 1Com120 11 conflict part 1
Com120 11 conflict part 1
 
Com120 12 power part 3
Com120 12 power part 3Com120 12 power part 3
Com120 12 power part 3
 
Com120 12 power part 2
Com120 12 power part 2Com120 12 power part 2
Com120 12 power part 2
 
Com120 12 power part 1
Com120 12 power part 1Com120 12 power part 1
Com120 12 power part 1
 
Com120 10 part 4
Com120 10 part 4Com120 10 part 4
Com120 10 part 4
 
Com120 10 part 3
Com120 10 part 3Com120 10 part 3
Com120 10 part 3
 
Com120 10 part 2
Com120 10 part 2Com120 10 part 2
Com120 10 part 2
 

Com120 09 stages_13ed part 3

  • 1. Ch 9: Interpersonal Relationships  Stages  Theories  Communication
  • 2. Communication: Development  Why do we develop and maintain some relationships and not others?  How do we maintain relationships we value? How can we use communication?
  • 3. Communication: Development Suggestions • Be nice • Communicate • Be open • Give assurances • Share activities • Be positive • Focus on improving yourself • Be empathic
  • 4. Communication: Deterioration  Causes (not in text) ◦ Poor communication skills ◦ Other relationships ◦ Problems in other aspects of life ◦ Unclear expectations ◦ Beliefs about relationships ◦ Unrealistic expectations
  • 5. Communication: Deterioration Patterns • Withdrawal • Decline in self-disclosure • Deception • Positive vs. negative messages
  • 6. Communication: Dissolution  Strategies: What are some ways that people choose to end relationships?  Coping: How do you deal with your emotions after a relationship has dissolved?
  • 7. Communication: Dissolution Strategies: • Positive tone • Negative identity • Justification • De-escalation
  • 8. Communication: Repair  Interpersonal vs. Intrapersonal  Interpersonal: ◦ R-E-P-A-I-R strategies
  • 9. R • Recognize the problem E • Engage in productive communication P • Pose possible solutions A • Affirm each other I • Integrate solutions into normal behavior R • Risk