The document discusses respiratory problems like colds and flu. It defines colds and flu as viral upper respiratory infections with overlapping symptoms. Over 200 virus types can cause colds, while flu symptoms include fever, aches, and malaise. Complications are more common in young, old, and those with pre-existing conditions. The pharmacist's role is to recommend symptomatic relief based on a patient's age, symptoms, medical history and current medications to safely manage their cold or flu. Treatments may include decongestants, antihistamines, analgesics and staying hydrated.