Salesforce.com is a global cloud computing company founded in 1999 by Marc Benioff. It is headquartered in San Francisco and its main product is a customer relationship management software called Sales Cloud that is provided as a service over the internet. Salesforce uses cloud computing by grouping its products into Sales Cloud, Service Cloud, and Custom Cloud. As it continues growing, Salesforce faces challenges from increased competition and needs to prove its security and reliability for handling corporate data remotely while expanding its business model. Businesses that could benefit from switching to Salesforce include small-to-medium companies and those relying on smart customer management. Factors to consider in using Salesforce include costs and benefits as well as security risks. While a