How To Integrate Salesforce With OutlookCloud Analogy
In today’s time, sales representative spend much time and effort on menial tasks like data entry, moving and maintaining data in two places and switching back to Salesforce org for managing emails and inbox to access and gather all the relevant information about a prospect, leads, and opportunities. To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively.
Introduction To Salesforce Content Management System (CMS)Cloud Analogy
Salesforce CMS allows you to organize and manage your material in one location. With the help of this platform, you can distribute your content with B2C, B2B, Marketing Cloud, or Lightning Experience apps. Check out this presentation to know complete details about Salesforce CMS.
Benefits Of Choosing A Salesforce Consulting PartnerCloud Analogy
Salesforce consulting partners are companies that have been approved by Salesforce to design and supply custom solutions, as well as project implementations and integrations.
If you're looking for reasons to choose a Salesforce Consulting Partner then you're at the right place. Have a look for detailed information.
How Salesforce CRM Improves Your Sales Pipeline?Cloud Analogy
The most powerful driver for salespeople to improve customer interaction and loyalty is a strong customer relationship management system like Salesforce.
5 ways to achieve your goals with salesforce sales cloudCloud Analogy
Want to leverage the full potential of Salesforce Sales Cloud, Salesforce Cloud Services are here to level up your sales game and boost your productivity. We at Cloud Analogy offer a wide range of resources, support, and services to help you make a swift transition from Salesforce Classic to lightning, sell smarter, and track deal progress at every step.
What is integration?
One view of many data sources
Integration is all about bringing data from disparate sources into one view so that your team can stop working in silos and either see what’s important on one screen or through a single set of reports or so that they can use different types of technology within one view or interface.
5 Reasons why Dell Boomi is just the right one for your BusinessCloud Analogy
Dell Boomi’s multi-purpose Platform-as-a-service (PaaS) cloud application platform helps companies streamline their business operations.
Platform-as-a-Service (PaaS) is a cloud-based platform that delivers specific software applications over the internet as a service to its users.
How To Integrate Salesforce With OutlookCloud Analogy
In today’s time, sales representative spend much time and effort on menial tasks like data entry, moving and maintaining data in two places and switching back to Salesforce org for managing emails and inbox to access and gather all the relevant information about a prospect, leads, and opportunities. To increase the efficiency and productivity of Sales reps, Salesforce for Outlook has been the best solution for enabling your reps to maintain data in Outlook and Salesforce and manage their sales more effectively.
Introduction To Salesforce Content Management System (CMS)Cloud Analogy
Salesforce CMS allows you to organize and manage your material in one location. With the help of this platform, you can distribute your content with B2C, B2B, Marketing Cloud, or Lightning Experience apps. Check out this presentation to know complete details about Salesforce CMS.
Benefits Of Choosing A Salesforce Consulting PartnerCloud Analogy
Salesforce consulting partners are companies that have been approved by Salesforce to design and supply custom solutions, as well as project implementations and integrations.
If you're looking for reasons to choose a Salesforce Consulting Partner then you're at the right place. Have a look for detailed information.
How Salesforce CRM Improves Your Sales Pipeline?Cloud Analogy
The most powerful driver for salespeople to improve customer interaction and loyalty is a strong customer relationship management system like Salesforce.
5 ways to achieve your goals with salesforce sales cloudCloud Analogy
Want to leverage the full potential of Salesforce Sales Cloud, Salesforce Cloud Services are here to level up your sales game and boost your productivity. We at Cloud Analogy offer a wide range of resources, support, and services to help you make a swift transition from Salesforce Classic to lightning, sell smarter, and track deal progress at every step.
What is integration?
One view of many data sources
Integration is all about bringing data from disparate sources into one view so that your team can stop working in silos and either see what’s important on one screen or through a single set of reports or so that they can use different types of technology within one view or interface.
5 Reasons why Dell Boomi is just the right one for your BusinessCloud Analogy
Dell Boomi’s multi-purpose Platform-as-a-service (PaaS) cloud application platform helps companies streamline their business operations.
Platform-as-a-Service (PaaS) is a cloud-based platform that delivers specific software applications over the internet as a service to its users.
Top predictions about the future of SalesforceCloud Analogy
With new tools and products getting introduced with every release implemented in its platform, Salesforce is all set to continue its durable growth in the future.
Common Salesforce CPQ Implementation ChallengesCloud Analogy
Salesforce CPQ Implementation software clears out typical roadblocks of sales teams, transforming your quote-to-cash cycle into an automated flow. Here are some common Salesforce CPQ challenges that you can face.
Automate with Salesforce and across other platformsCristina Vidu
Learn how to synchronize data between Excel and Sales Cloud using the Salesforce activity pack and how to use the Salesforce Connector to automate case-close events in SFDC, triggering invoice creation automation in SAP and sending customer notifications.
Heroku Solutions Kit for Commerce CloudCloud Analogy
Inherently, Commerce Cloud forms a part of the Salesforce Customer Success Platform. Commerce Cloud enables us to drive revenue and build loyalty by connecting commerce with sales, marketing, customer service, and more.
Everything You Need To Know About Lightning Flow FeaturesCloud Analogy
Salesforce Lightning Flow is a new Lightning Platform service that empowers businesses to build and extend the power of process automation. Check this presentation to know all the details about Lightning Flow Features.
Benefits of integration with the Mulesoft Anypoint PlatformCloud Analogy
The Mulesoft Anypoint Platform is the world's leading integration platform for APIs, Software as a service (SaaS), and Service-oriented architecture (SOA).
Today, Salesforce CRM software has become one of the top five fastest-growing enterprise software companies all around the world. And one of the main reasons for this growth is the massive Salesforce App Market place it has to offer to its clients. This marketplace app helps ease third-party integrations and in addition, its sheer size makes it the most viable option for scalability. So, in this way, your business is likely to outgrow that of your competitors by using the Salesforce CRM. Having said that, it’s now time to look at why Salesforce is such a robust CRM software.
Salesforce automation tools at a glanceCloud Analogy
Salesforce, the world's #1 CRM, provides multiple tools to automate your organization's repetitive business processes. With Salesforce automation tools, sales reps and managers can get more work done faster and more accurately.
5 Solutions For Program And Case Management By SalesforceCloud Analogy
Learn about 5 Solutions For Program And Case Management By Salesforce.
Program Management tracking, Program Cohort, Service, and Service Delivery levels get separated through lighting up visuals as per the most recent release. These visuals are accessible at the program level with work in reports uninhibitedly available for anybody searching for subtle services.
Workflow Rules in Salesforce vs Process Builder in SalesforceCloud Analogy
Workflow rules are the orders created by a Salesforce user to perform automated actions when certain conditions or series of conditions are met. These tasks can happen instantly or can be scheduled at a particular time, based on a trigger.
Best Practices For Salesforce Data Lifecycle ManagementCloud Analogy
In this Presentation, we will discuss about Best practices for salesforce data lifecycle management.
Salesforce Data lifecycle management is the process of managing contracts from vendors, partners, customers, or employees. Build on the Salesforce platform, Salesforce Data Lifecycle Management techniques help businesses grow and scale up faster across all verticals by reducing compliance risks and closing more deals.
Salesforce Tableau CRM AKA Einstein Analytics helps customers to get predictive analysis of their data, scattered over multiple systems at one platform
By catering to an array of business organizations, Salesforce has built a niche in the CRM industry.
For more: https://docmation.com/why-salesforce-commerce-cloud/
Why You Should Hire A Salesforce Consultant For Your BusinessCloud Analogy
Hiring a certified Salesforce Consultant can add more value to your post-implementation. Want to know the reasons? Watch this presentation to clear all your doubts and learn more about the benefits to hire Salesforce Consultant.
Tableau CRM, formerly known as Einstein Analytics, provides a wide
range of robust features that let you analyze and visualize data
(Salesforce and non-Salesforce) effectively and establish data-driven
culture across the organization.
When sending the document, we add our email address as the customer's primary contact email address. We have received the contract to sign it. We enter the mandatory fields in the contract and then sign the document.
Now the contract has been returned to the owner of the opportunity to sign it. As soon as the owner of the opportunity signed the document, the signature status was modified in the related Conga de Send / Pending Signature Transaction related object.
Conga Sign integrates with Contracts for Salesforce, allowing you to use Conga Sign for your signed transactions. Integration simplifies the process flow for customers who use both products. The Conga Sign button is available in the Send for a negotiation user interface in Contracts for Salesforce.
Best salesforce apps and solutions for businessesCloud Analogy
Salesforce AppExchange Marketplace provides you with all the necessary tools and out-of-the-box applications to revolutionize your business by streamlining internal processes and automating common sales and marketing activities.
Salesforce introduces 3 new sales cloud featuresCloud Analogy
Salesforce Sales Cloud is the comprehensive platform for sales-related CRM activities. The platform provides a detailed view of the exclusive and profound insights of sales processes and customer journeys. In addition, Salesforce Sales Cloud comes with Salesforce Einstein functionality providing you the ability to fetch all the data from the sales process through Artificial Intelligence.
Top predictions about the future of SalesforceCloud Analogy
With new tools and products getting introduced with every release implemented in its platform, Salesforce is all set to continue its durable growth in the future.
Common Salesforce CPQ Implementation ChallengesCloud Analogy
Salesforce CPQ Implementation software clears out typical roadblocks of sales teams, transforming your quote-to-cash cycle into an automated flow. Here are some common Salesforce CPQ challenges that you can face.
Automate with Salesforce and across other platformsCristina Vidu
Learn how to synchronize data between Excel and Sales Cloud using the Salesforce activity pack and how to use the Salesforce Connector to automate case-close events in SFDC, triggering invoice creation automation in SAP and sending customer notifications.
Heroku Solutions Kit for Commerce CloudCloud Analogy
Inherently, Commerce Cloud forms a part of the Salesforce Customer Success Platform. Commerce Cloud enables us to drive revenue and build loyalty by connecting commerce with sales, marketing, customer service, and more.
Everything You Need To Know About Lightning Flow FeaturesCloud Analogy
Salesforce Lightning Flow is a new Lightning Platform service that empowers businesses to build and extend the power of process automation. Check this presentation to know all the details about Lightning Flow Features.
Benefits of integration with the Mulesoft Anypoint PlatformCloud Analogy
The Mulesoft Anypoint Platform is the world's leading integration platform for APIs, Software as a service (SaaS), and Service-oriented architecture (SOA).
Today, Salesforce CRM software has become one of the top five fastest-growing enterprise software companies all around the world. And one of the main reasons for this growth is the massive Salesforce App Market place it has to offer to its clients. This marketplace app helps ease third-party integrations and in addition, its sheer size makes it the most viable option for scalability. So, in this way, your business is likely to outgrow that of your competitors by using the Salesforce CRM. Having said that, it’s now time to look at why Salesforce is such a robust CRM software.
Salesforce automation tools at a glanceCloud Analogy
Salesforce, the world's #1 CRM, provides multiple tools to automate your organization's repetitive business processes. With Salesforce automation tools, sales reps and managers can get more work done faster and more accurately.
5 Solutions For Program And Case Management By SalesforceCloud Analogy
Learn about 5 Solutions For Program And Case Management By Salesforce.
Program Management tracking, Program Cohort, Service, and Service Delivery levels get separated through lighting up visuals as per the most recent release. These visuals are accessible at the program level with work in reports uninhibitedly available for anybody searching for subtle services.
Workflow Rules in Salesforce vs Process Builder in SalesforceCloud Analogy
Workflow rules are the orders created by a Salesforce user to perform automated actions when certain conditions or series of conditions are met. These tasks can happen instantly or can be scheduled at a particular time, based on a trigger.
Best Practices For Salesforce Data Lifecycle ManagementCloud Analogy
In this Presentation, we will discuss about Best practices for salesforce data lifecycle management.
Salesforce Data lifecycle management is the process of managing contracts from vendors, partners, customers, or employees. Build on the Salesforce platform, Salesforce Data Lifecycle Management techniques help businesses grow and scale up faster across all verticals by reducing compliance risks and closing more deals.
Salesforce Tableau CRM AKA Einstein Analytics helps customers to get predictive analysis of their data, scattered over multiple systems at one platform
By catering to an array of business organizations, Salesforce has built a niche in the CRM industry.
For more: https://docmation.com/why-salesforce-commerce-cloud/
Why You Should Hire A Salesforce Consultant For Your BusinessCloud Analogy
Hiring a certified Salesforce Consultant can add more value to your post-implementation. Want to know the reasons? Watch this presentation to clear all your doubts and learn more about the benefits to hire Salesforce Consultant.
Tableau CRM, formerly known as Einstein Analytics, provides a wide
range of robust features that let you analyze and visualize data
(Salesforce and non-Salesforce) effectively and establish data-driven
culture across the organization.
When sending the document, we add our email address as the customer's primary contact email address. We have received the contract to sign it. We enter the mandatory fields in the contract and then sign the document.
Now the contract has been returned to the owner of the opportunity to sign it. As soon as the owner of the opportunity signed the document, the signature status was modified in the related Conga de Send / Pending Signature Transaction related object.
Conga Sign integrates with Contracts for Salesforce, allowing you to use Conga Sign for your signed transactions. Integration simplifies the process flow for customers who use both products. The Conga Sign button is available in the Send for a negotiation user interface in Contracts for Salesforce.
Best salesforce apps and solutions for businessesCloud Analogy
Salesforce AppExchange Marketplace provides you with all the necessary tools and out-of-the-box applications to revolutionize your business by streamlining internal processes and automating common sales and marketing activities.
Salesforce introduces 3 new sales cloud featuresCloud Analogy
Salesforce Sales Cloud is the comprehensive platform for sales-related CRM activities. The platform provides a detailed view of the exclusive and profound insights of sales processes and customer journeys. In addition, Salesforce Sales Cloud comes with Salesforce Einstein functionality providing you the ability to fetch all the data from the sales process through Artificial Intelligence.
This presentation was made by Salesforce.com, inc. (Release Readiness Team).
This a short (only 220+ slides) summary of the features developed.
For more info please check:
https://releasenotes.docs.salesforce.com/en-us/winter17/release-notes/salesforce_release_notes.htm
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Dr. Sean Tan, Head of Data Science, Changi Airport Group
Discover how Changi Airport Group (CAG) leverages graph technologies and generative AI to revolutionize their search capabilities. This session delves into the unique search needs of CAG’s diverse passengers and customers, showcasing how graph data structures enhance the accuracy and relevance of AI-generated search results, mitigating the risk of “hallucinations” and improving the overall customer journey.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
1. Phil Patacca
Partner Development Advisor
ppatacca@salesforce.com
August 2015
Cloud Academy
Getting Started as a Consulting Partner
2. Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or
implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking,
including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements
regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded
services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality
for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results
and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated
with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history,
our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer
deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further
information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for
the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing
important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available
and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features
that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor
7. Celebrating 16 Years of Giving Back
1-1-1 Model
Adopted by
$85M+
Grants
1% Equity
25K+
Nonprofits & Higher Ed
1% Product
Sharethemodel.org
920K+
Service Hours
1% Time
Learn More @ ShareTheModel.org
9. August 4 – Marketing Cloud – Partner Office Hour
August 5 – Partner Community Office Hours
August 5 – Partner Marketing Power Hour
August 6 – Partner Roadmap Webinar
August 11 – Expert Success Series
August 17 – Salesforce Advantage for Partners
August 18 – App Academy: Sales (Virtual)
August 19 – Cloud Academy: Getting Started (Virtual)
August 26 – ISV Partner Benefit Series
August 27 – Partner Program Quarterly Update
To see more events, webinars, registrations,
and replays you may have missed, go to:
Partner Community > Calendar
Calendar of Events
Check the Partner Community for Updates
10. • Access to & insight from our PM’s & Program Staff
• Transparency with our product roadmap
• Program announcements & Alerts!
• Around once per month
Partner Roadmap Webinar
What’s New & What’s Next for ISV & SI Partners
http://p.force.com/ROADMAP
Next session is on September 3 at 9am Pacific
Topic: Dreamforce Preview for Partners
11. Alerts! Important Notification for Partners
Read Each Notice Carefully
• Get a Sneak Peek of the New
Salesforce for ISVs
• UPDATED: Consulting Partner
Program Enrollment Has Closed
• Access the New Publishing Console
• Prepare for Upcoming Server Splits
http://p.force.com/ALERTS
You must log in to
see the Alerts!
14. DF15 Partner Zone Guide
Find sessions grouped by partner type (ISV, SI, Marketing Cloud)
http://p.force.com/DF15
15. Trailhead Contest 2015
From now until Dreamforce, we are hosting monthly contests that challenge you
to earn Trailhead badges for a chance to win an Apple Watch Sport or special
edition Trailhead hoodie.
Who: All ISV and SI Partners are encouraged to play
What: August modules – Visualforce Mobile or Event
Monitoring
Where: Trailhead Contest 2015 Partner Community
Chatter Group
When: Each month will have a new module to complete
so stay tuned to our social channels and the Partner
Community
How: Complete the module and post a screen shot of
your new badge to the Trailhead Contest 2015 Partner
Community Chatter group with #Trailblazer and you’re
automatically entered to win!
http://p.force.com/news
16. The Salesforce Advantage
Free Training to Learn Core Salesforce Positioning
• Same training as our own sales people
• Dreamforce Session: #RockTheAdvantage
• Training resources available at http://p.force.com/advantage
• No slides required!
• Join the Salesforce Advantage for Partners Chatter Group
17. Partner Community Office Hours
Partner Marketing Power Hour
Security Review Office Hours
http://p.force.com/officehours
Office Hours For All Partners
Dreamforce Office Hours
Marketing Cloud – Partner Office Hour
19. How do I access?
✓ Partner Community p.force.comsignup
✓ Partner Online Training p.force.com/LMS
✓ Partner Sales Aid p.force.com/PSA
20. Partner Community - Next Steps
ü Get Access to the new Partner Community
ü Post Your Picture
Let us see who you are!
ü Join the Partner Community *Official* Group
o In that group, select:
Email Settings > Daily Digest
ü Encourage your colleagues to do the same
ü Go to p.force.com/signup for help
ü Collaborate and have fun!
YES! NO!
21. Partner Online Training
Now Includes the Partner Sales Aid
http://p.force.com/LMS
Login must contain @partnertraining.com
22. Partner Sales Aid (PSA)
• Access via Any Web Enabled
Device
• Phone & Tablet using Salesforce1
• Initial Access through Education
tabs in Partner Community
• PSA contains Sales & Sales
Support Content
http://p.force.com/psa
23. Partner Community – Topics (A-Z)
Jump directly to a specific topic
http://p.force.com/topics
26. Understand the 5 phases of consulting partner enablement
Discover & optimize tools and resources
Understand the process and formulate your own strategy
Plan for customer success
Understand the foundations of a successful partnership
Session Goals
27. Consulting Partner Lifecycle
Join Partner Community
Accept click through
agreement
Define Practice Focus
Set goals
Build certification plan
Review Certification
website
Access Partner Online
Training Catalog
Execute on certification
plan
Define strategy
Train your practice team
Update collateral
Request 2 free CRM
licenses & manage leads
and projects
Lead Registration
Manage opportunity pipeline
sourced
joint sales
Project Registration & CSAT
Customer Stories
5 Phases for Success
Plan Market & SellBuild
Manage Your
Business
29. Consulting Partner Lifecycle
Join Partner Community
Accept click through
agreement
Define Practice Focus
Set goals
5 Phases for Success
Plan
30. Join the Partner Community
Create your profile
Join Collaboration groups
Review News & Events Calendar
Register for webinars
31. Define Your Practice Focus
Product Expertise
• What is your value proposition?
• Understand your differentiators
• Are you a new practice focused on custom development?
• Is your existing customer base heavily weighted towards contact centers and
customer service?
• Existing relationships with customers – Think beyond CRM
“Salesforce is a platform company. Period.”
- Alex Williams, TechCrunch
32. Define Your Practice Focus
Industry Focus
• Is your existing customer base heavily weighted towards an industry?
• Does your practice team have industry experience?
• Understand unique challenges of that industry
• Speak the language of the industry
• Trusted advisor
“As we look to grow to $10 billion and beyond, our new industries strategy is a huge opportunity for
salesforce.com to expand our footprint within existing customers and reach new enterprise customers.”
- Keith Block, President and Vice Chairman, salesforce.com
33. Define Your Practice Focus
Market Segment
• Enterprise Business Unit
• Commercial Business Unit
• Small Business 1-100 employees
• Mid Market 100-500
• General Business 500-1000
Services
• Business Consulting / Legacy System Migration / Integration / Quick Starts
Region
• Local presence is an advantage
• Leverage proximity to drive business
34. Set Goals
• Program Tier
• # of certifications completed in year 1
• ACV Targets
• # of projects completed in year 1
• Customer Satisfaction Score
• # of customer stories submitted
36. Consulting Partner Lifecycle
Build certification plan
Review Certification
website & Resources
Access Partner Online
Training Catalog
Execute on certification
plan
5 Phases for Success
Build
37. Objectives:
Create Your Certification Plan
• Understand the different certifications, requirements, and exams
• Identify individual employees tasked with obtaining certifications
• Set timeframes
5 Steps to Individual Certification
Certification Resources
Certification Maintenance & Continued Education
39. Administrator Certification
No prerequisite required
Concepts Tested:
• Manage users, data, and security
• Maintain and customize Sales Cloud and Service Cloud applications
• Build reports, dashboards, and workflow
About the exam:
• 60 multiple choice/multiple select questions
• Education based – tested on what you learn and remember
• Passing score: 65%
• Registration fee: $200
Recommended Online courses:
• Administration Essentials for New Admins
• Administration Essentials for the Service Cloud
40. Sales Cloud Consultant Certification
Prerequisite: Administrator Certification
Concepts Tested:
• Ability to successfully design and implement Sales Cloud solutions that meet customer business requirements, are maintainable and
scalable, and contribute to long-term customer success
• Design Sales and Marketing solutions to meet business requirements
• Design applications and interfaces that maximize user productivity
• Manage data and design analytics to track key Sales Cloud metrics
About the exam:
• 60 multiple choice questions
• Experience based: test questions are based on 'use cases’
• Passing score: 68%
• Registration fee: $200
Recommended Online courses:
• Implementing Sales and Marketing
• Preparing for the Certified Sales Cloud Consultant Exam
41. Service Cloud Consultant Certification
Prerequisite: Administrator Certification
Concepts Tested:
• Ability to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and
scalable, and contribute to long-term customer success
• Design contact center solutions that make use of cases, knowledge base, and portals
• Design interaction channels and build interfaces to maximize agent productivity
• Manage data and design analytics that track key industry metrics
About the exam:
• 60 multiple choice questions
• Experience based: test questions are based on 'use cases’
• Passing score: 68%
• Registration fee: $200
Recommended Online courses:
• Preparing for the Certified Service Cloud Consultant Exam
• Implementing Case Management Across Channels
• Implementing Salesforce Knowledge
• Administration Essentials for the Service Cloud
• Setting up and Building Communities
42. Developer Certification
No prerequisite required
Concepts Tested:
• Demonstrate knowledge, skills, and abilities building custom applications and analytics using the declarative capabilities of the Force.com
platform, the programmatic capabilities of Force.com code (Apex) and Force.com pages (Visualforce), and application development
lifecycle management with cloud computing development as a service
• Build custom applications using the point-and-click capabilities of the platform
• Design the data model, user interface, business logic, and security for custom applications
• Design reports, dashboards, and portals
About the exam:
• 60 multiple choice questions
• Passing score: 68%
• Registration fee: $200
Recommended Online courses:
• Building Applications with Force.com Part 1
• Building Applications with Force.com Part 2
• Extend Analytics module within Administration Essentials for Experienced Admins (ADM211)
43. Technical Architect Certification
Prerequisite: Developer Certification
Concepts Tested:
• Designed for technical architects who want to demonstrate their knowledge, skills, and capabilities to assessing customer architecture;
designing secure, high-performance technical solutions on the Force.com platform; communicating technical solutions and design
tradeoffs effectively to business stakeholders; and providing a delivery framework that ensures quality and success
• Design a technical architecture solution that may span multiple platforms and include integration and authentication across systems
• Manage the development lifecycle to ensure the delivery of highly secure solutions that are optimized for performance and built to scale
• Articulate design considerations, trade-offs, benefits, and recommendations for a technical architecture
About the exam:
• Certified Technical Architect program has three components one must successfully complete in this order:
• 1. Self-Evaluation
• Current status as a Salesforce.com Certified Force.com Developer is a prerequisite
• 2. Multiple-choice Exam
• 60 multiple choice questions
• 3. Review Board Presentation
• Presentation and discussion of the architecture solution for a hypothetical scenario and a customer case study
• Registration fee: $6,000 and includes two attempts
• 4 hours allotted to complete the exam
44. Certification Plan: Document Plan & Present to Team
Determine your corporate certification goal based on your practice’s focus
• number and types of certification
Identify individual employees tasked with obtaining certifications
Set deadlines for each individual certification
• Be sure to include prerequisites - Administrator Certification for Sales & Service Cloud Certification
Obtain executive support for certification plan
Present certification plan & resources to your Salesforce Practice Team
Execute on plan
45. Example Certification Plan
Resource August September October Certifications Fee Total:
Employee Name Developer 1 $200
Employee Name Admin Service Cloud 1 $400
Employee Name Admin Sales Cloud Service Cloud 2 $600
Employee Name
Employee Name Developer 1 $200
Employee Name Developer 1 $200
Employee Name Admin Service Cloud 1 $400
Employee Name Admin Service Cloud 1 $400
Program Totals: 1 4 3 8 $2,400
Corporate Certification Goal: 8 net new certified individuals
Target completion date: January 2016
46. 5 Steps to Individual Certification
Step 1: Identify credential to become certified in
Step 2: Determine and complete prerequisites
Step 3: Prepare for exam
• Review study guide on Salesforce certification website
• Sign up for Partner Online Training Catalog via Partner Community
• Complete recommended online training courses
Step 4: Create webassessor login & register for exam
Step 5: Complete exam
* After each release (3 per year) you must pass the release exam to maintain your certification
48. Salesforce Certification Website
Overview of all certification credentials
About the exam
• Outline
• Objectives
• Sample questions
• Recommended training and resources
Study Guides
Exam schedules & registration via webassessor
Verification
Support
52. Salesforce Certification Website: Webassessor
Key fields in your profile
Ensure your certification is
associated to your company
Ensure your certification is
recognized by Salesforce Partner
Program correctly
53. Salesforce Certification Website: Webassessor
Verification Opt-In: Yes
Ensure your certification can be verified directly
from the certification website
Important for potential customers and employers
55. Salesforce Partner Community
Sign up for Partner Online Training Catalog Access
Partner Roadmap webinars
• Access to & insight from our PM’s & Program Staff
Enablement webinars & office hours
Release support & training
57. Click Details & Sign Up
• You will receive 2 emails which include:
• @partnertraining.com username & link to create your password
• Welcome to Partner Online Training Catalog
Partner Online Training Catalog
59. Certification Maintenance
All certified professionals must successfully complete three online, release-specific exams within a 12-month
period
Release exams are published in conjunction with major product releases (Winter, Spring, and Summer)
Notified automatically when release training material and exams become available
Salesforce.com Certified Administrator Release Exam:
• Salesforce.com Certified Administrator
• Salesforce.com Certified Advanced Administrator
• Salesforce.com Certified Service Cloud Consultant
• Salesforce.com Certified Sales Cloud Consultant
Salesforce.com Certified Force.com Developer Release Exam:
• Salesforce.com Certified Force.com Developer
• Salesforce.com Certified Force.com Advanced Developer
• Salesforce.com Certified Technical Architect
64. Consulting Partner Lifecycle
Define strategy
Train your practice team
Update collateral
Request 2 free CRM
licenses & manage leads
and projects
5 Phases for Success
Market & Sell
65. q Review marketing resources in Partner Community
q Determine marketing strategy & educate your team
q Create AppExchange Consulting Partner Listing
q Update website with Salesforce Partner Logos, lead registration form, case studies
q Execute on marketing campaigns, webinars, events, & sponsorships
q Attend APP Academy Marketing Virtual Classroom
q Create Partner Success Stories (template provided)
q Create Partner – At – A – Glance (template provided)
Market
66. q Request 2 Free licenses (Business Org) OR Request trial activated as Business Org
- log a case in the Partner Community
q Review sales resources in the Partner Community
q Attend APP Academy Sales Virtual Classroom
q Determine sales strategy and compensation
q Determine project methodology
q Educate & train your sales team
q Manage leads and opportunity pipeline in your Business Org
q Pipeline Generation
Sell
68. Consulting Partner Lifecycle
Lead Registration
Manage opportunity pipeline
sourced
joint sales
Project Registration & CSAT
Customer Stories
5 Phases for Success
Manage Your
Business
69. Register Leads & Projects
Lead & Project registration are key metrics
used to track partner success
Lead: New business uncovered by partner
Project:
• Tracks implementations delivered by partner
• Kicks off CSAT survey process upon completion
Leads & Projects are submitted through the
Partner Community
Lead Submission Video:
https://youtu.be/AQS_GcnrArk
70. Manage Opportunities
Sourced and Joint Sales ACV is a key factor used
to determine your program tier
What is sourced ACV?
Any previously unknown opportunity referred by
partner
Sourced ACV must be:
• Submitted as a lead through the partner community
• Accepted by the Salesforce sales team
• Result in new end user purchase of original services,
additional services or upgrade to existing services
What is Joint Sales (influenced) ACV?
Partner brings previously unknown intelligence to an
existing Salesforce opportunity to support close or is
brought in by the Salesforce AE to support close of an
existing opportunity
Joint Sale Video: https://youtu.be/K1cVH13_AMs
71. Customer Satisfaction Score
Customer Success is a top priority and key metric used to
track partner success
CSAT Scores are visible on your AppExchange listing
CSAT Scores are generated when you register and
complete projects in the partner community