What You Need To Know About Salesforce Cloud Products

What You Need
To Know About
Salesforce
Cloud Products
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TM

INTRODUCTION
Salesforce, one of the world's leading cloud-based
CRM software. It enables the user to connect with
customers & prospects. Salesforce offers various
CRM-based products. They are known for helping in
enhancing business operations and increasing sales.

TOP TEN SALESFORCE
PRODUCT
1. Salesforce Sales Cloud
2. Salesforce Service Cloud
3. Salesforce Marketing Cloud
4. Salesforce Experience Cloud
5. Salesforce Platform
6. Salesforce Einstein
7. Salesforce Collaboration
8. Salesforce Commerce Cloud
9. Salesforce Integration Cloud
10. Salesforce Industry Products

SALESFORCE SALES CLOUD
It helps companies to accelerate their sales cycle via
tools to manage leads, opportunities, and businesses.
It focuses on B2B business and features like forecasting
for sales managers, product management etc.
It has add-on functionalities, such as CPQ & Billing,
Sales Cloud Einstein, High-Velocity Sales, etc.

SALESFORCE SERVICE CLOUD
❖ It helps the functioning of the business customer
support team of a company.
❖ It allows the customers to connect with the
company through email, phone, live chat etc.
❖ It will allow the customer agent to find solutions
and resolve the customer issue.

SALESFORCE MARKETING CLOUD
❖ It is a digital marketing product that will allow the
user to connect with their customer.
❖ Marketers can engage their consumers through
social and advertising platforms.
❖ It can connect with the Service or Sales cloud by
allowing CRM data to flow seamlessly.

SALESFORCE EXPERIENCE CLOUD
❖ It allows the user to create different platforms for
their partners, customers, and employees.
❖ It even comes with drag and drops functionality.
❖ It will also assist the user to create forums, help
centres, portals and more.

SALESFORCE PLATFORM
❖ It serves as a backbone for the Sales and Service
Cloud.
❖ It allows the user to customize their standard
Salesforce products.
❖ It comes with a single and unified cloud
environment

SALESFORCE EINSTEIN
❖ It is a mobile-first analytics platform.
❖ It works with any data from any source.
❖ It comes with three features, which are data
visualization, a mobile-friendly interface,
and my Einstein.

SALESFORCE COMMERCE CLOUD
❖ It enables retailers to sell their products
online.
❖ It offers a seamless purchasing experience
to the customers.
❖ It comes with one-touch payment micro-
moments features.

SALESFORCE INTEGRATION CLOUD
❖ It allows the user to create a connected
customer experience.
❖ It assists the users to surface their data
from anywhere across the world.
❖ It helps the teams to resume the
integrated assets.

SALESFORCE INDUSTRY PRODUCTS
❖ It is providing industry-specific solutions such as
Health Cloud, Financial Service Cloud, etc.
❖ It assists your business and your employees to meet
challenges by utilizing the products built in Salesforce.
❖ It streamlines communication, services, workflows,
and more.

Thank You !

What You Need To Know About Salesforce Cloud Products

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