This document is a resume for Christopher Batten that includes his contact information, education, transferable skills, and employment history. It summarizes that he has a Bachelor's degree in Business Administration from the University of Northern Colorado. For employment, he has held several roles in sales and management, including Sales Coordinator at Neff Rental, Lumber and Building Materials Department Supervisor at Home Depot, Mobile Phones Lead at Best Buy, and Product Sales Assistant Manager at Vail Resorts. Across these roles he has demonstrated strong communication, customer service, and management skills.

1. Christopher Batten 4683 Belford Cir
Broomfield, CO 80023
720-201-0930
chrisbatten15@gmail.com
www.linkedin.com/in/ChristopherBatten15
Education
Bachelor of Science: Business Administration
Emphasis: Management
Monfort College of Business,2004 Malcolm Baldrige National Quality Award
University of Northern Colorado (UNC), Greeley, CO
Graduation: May 2010
Transferable Skills
• Strong communication and relationship-building skills acquired through experience as a manager, sales associate,and
customer-service positions
• Effective manager; driven to provide excellent customer service, able to assess complex situations,and formulate solutions
• Encourage team members by setting the example, being an active listener, and challenge them with individual ownership
Employment History
Neff Rental
Sales Coordinator, Denver, CO, November 2014 - October 2016
• Received C.L.A.S.S. Driving Sales Outstanding Performance Award
• Directly involved in developing customer relationships by handling inquiries, qualifying needs,determining equipment
availability, coordinating logistics and transportation,and processing/closing orders
• Worked with outside sales team to provide excellent customer service and support.
Home Depot
Lumber and Building Materials Department Supervisor, Lone Tree, CO, November. 2013 - April 2014
• Handled all ordering for lumber and building materials to maintain in-stock quantities
• Corresponded with vendors on in-stock issues,new products,product placement, and expediting shipments
• Analyzed shrink numbers weekly and created game plans to aid in stores asset protection and prevent loss
• Trained new employees on policies, procedures,safety practices, and expectations of department
Cashier and Tool Rental, Thornton and Greeley, CO, May 2011 - September. 2011, May 2007 - June 2009
• Resolved customer problems by helping them with their projects or assisting themin locating a specific product
• Acquired cross training in two otherdepartments – garden and hardware
• Worked with department supervisors to place products strategically throughout the store so customers could find advertised
products efficiently
• Executed the remodel of the department in a one month time frame
Best Buy
Mobile Phones Lead, Broomfield, CO, July 2013 - October 2013
• Recommended phone model, carrier, plan and accessories based on understood needs ofcustomer
• Activated customers’ new phones and programmed them to work with correct carrier
• Coached staff on selling techniques and how to sell the "complete package"
• Transferred data from current phone to new phone to verify everything was compatible
Vail Resorts
Product Sales Assistant Manager, Breckenridge, CO, November 2011 - April 2012, October 2012 - April 2013
• Managed a staff of 25 employees in call center and sales office
• Coordinated and maintained the working relationship between Product Sales and the on-snowweekend Special Programs
• Reviewed applications and conducted interviews with potential candidates then followed up with offer if applicable
• Conducted staff reviews and worked with individuals on how to improve certain aspects oftheir job and praise their strengths
• Delegated tasks amongst employees to increase efficiency of all offices