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The Internet, Digital
Media, and Media
Convergence
CHAPTER 2
Digital Media and Convergence
 In less than 15 years, we have moved from a world in which each type of
media was consumed separately and in its own distinct format to a world
in which we can experience every form of mass media content—books,
music, newspapers, television, video games—on almost any internet-
connected device
 The Digital Turn– ever-growing download speeds and the development of
more portable devices have fundamentally changed the ways in which we
access and consume media
Digital Transactions
 People can use their smartphones to conduct monetary transactions
 The goal is to eliminate credit card companies and their high fees
The Internet
 The vast network of telephone and cable lines, wireless connections, and
satellite systems designed to link and carry digital information worldwide,
was initially described as an information superhighway
 Do you remember your first experience with the internet?
 How has the internet changed since your first experience with it?
The Development of the Internet and
the Web
The Birth of the Internet
 Started out in the 1960s as a military communication network
 ARPAnet: Enabled military and academic researchers to communicate on a
distributed network system
1. Created a wired network so users could log on from multiple locations
whenever they needed to
2. Packet switching broke down messages/information into smaller pieces
which would be reassembled at the other end
The Birth of the Internet
 One of the most hierarchically structured and centrally organized
institutions (the military) created the internet, possibly one of the least
hierarchical and most decentralized networks ever conceived
 Every computer/user has equal status
 Nobody can be kicked off
 Nobody has a power switch
The Net Widens
 1970s and 1980s
 Microprocessors are invented that allow people to have personal
computers
 1986 NSFNET allows university research computers around the country to
be linked, as well as allows home users to become invested in the internet
 Fiber-optic cable makes information transmission much faster and basically
unlimited information can be transferred
The Commercialization of the Internet
 Mosaic and Netscape were the first browsers
 The World Wide Web was the internet available to everyone
 The internet quickly became commercialized, leading to corporations vying
for the most users
The World Begins to Browse
 Tim Berners-Lee at the CERN particle physics lab in Switzerland develops
the World Wide Web in order to help scientists better collaborate
 WWW was originally a data-linking system that allowed computer-
accessed information to link to other information no matter where it was
on the internet (this is known as hypertext)
 HTML is the written code language that creates web pages and links
 The Web and HTML allow information to be organized in an easy-to-use,
nonlinear way
The World Begins to Browse
 Web browsers are software packages that help users navigate the web
 Mosaic and then Netscape were the first browsers (1993-1994)
 Microsoft released Internet Explorer in 1995
 IE was brilliantly bundled with other Microsoft products, quickly making it
the most-used browser
Users Link in through Telephone and
Cable Wires
 AOL was the top ISP (internet service provider)
 As broadband become more accessible, people moved away from phone-line
access
 In the U.S. there is little competition in the broadband market
 Only 9 percent of Americans have access to 3 or more ISPs
 Compared to other internet countries, American users pay more money for
lower speeds
People Embrace Digital
Communication
 Digital Communication: An image, text, or sound is converted into
electronic signals represented by binary numbers, which are then
reassembled as a precise reproduction
 Email was one of the first popular uses of the internet
 People used to use the email address associated with their ISP
(@bellsouth.net, @cox.com, @shawathome.net)
 Instant messaging:
Search Engines Organize the Web
 I remember the first time I used Google (the year was 2000)
 In 1994 the web had only about 22,000 sites
 Yahoo! was the dominant web browser
 Search engines allowed users to enter keywords to search
 In 2014, Google said in indexed 60 trillion web pages, up from 1 billion in 2000
The Web Goes Social
Social Media
 Social Media: New digital media platforms that engage users to create
content, add comments, and interact with others
 Social media have also become a new distribution system for media as
well, challenging the one-to-many model of traditional mass media with
the many-to-many model of social media
Blogs
 Years before status updates, blogs enabled people to easily post their
ideas to a Web site
 Blogs contain articles or posts in chronological, journal-like form, often
with reader comments and links to other sites
 Most popular form of blogging now is microblogging (Twitter)
Collaborative Projects
 Wiki Web Sites: Enable anyone to edit and contribute to them
Content Communities
 Content Communities: Exist for the sharing of all types of content, from
text, to photos and videos
Social Networking Sites
 Perhaps the most visible examples of social media
 Users can create content, share ideas, and interact with friends and
colleagues
Virtual Game Worlds and Virtual Social
Worlds
 Invite users to role-play in rich 3-D environments, in real time, with players
throughout the world
Social Media and Democracy
 Social media have proven to be an effective tool for democracy and for
undermining repressive regimes that thrive on serving up propaganda and
hiding their atrocities
Convergence and Mobile Media
Media Convergence on Our PCs and
TVs
 PC-based digital convergence became a reality after broadband internet
connections improved the multimedia capabilities of computers
 Users can now access TV shows, movies, music, books, games magazines,
newspapers and other content on a computer
 Media are also converging on our TVS, video game consoles come
internet-ready
Mobile Devices Propel Convergence
 2002: People could check their email on their Blackberry
 2007: iPhone
 2010: iPad
The Impact of Media Convergence and
Mobile Media
 Media consumption is mobile and flexible
 We don’t have to miss out on media content just because we weren’t
home in time to catch a show, didn’t find the book at the bookstore, or
forgot to buy the newspaper yesterday
 Traditional media companies have had to dramatically change their
business models in order to satisfy demands and stay relevant
Our Changing Relationship with the
Media
 Social Viewing: Sharing commentary with friends on social media while you
are viewing a TV event
 Shows like Game of Thrones and Mad Men have found audiences beyond
their initial broadcasts through streaming services (binge-watching) and
audiences spreading word-of-mouth praise
 Super Bowl XLVII watchers generated 24.9 million tweets during the
broadcast
Our Changing Relationship with the
Internet
1. Apple now makes more than five times as much money selling iPhones,
iPads, iPods, and accessories as it does selling computers
2. The number of Facebook users (1.23 billion in 2014) keeps rising
 Apps have changed the internet experience from a wide-open, web
browser experience to one managed by apps
 What Facebook milestone did we hit last fall?
The Changing Economics of Media and
the Internet
 Since Napster (1999) each media industry has struggled to rethink how to
distribute its content for the digital age
 Content is still important, but it must be digital
Apple starts selling music, Amazon creates the Kindle
The Next Era: The Semantic Web
 Semantic Web: Creating a more meaningful and more organized Web
 Make our lives even easier by placing information into categories—family,
friends, calendars, mutual interests, locations—and make significant
connections for us
 Better enable people and computers to work together
The Economics and Issues of the
Internet
Economics of the Internet
 Telecommunications Act of 1996: Overhauled the nation’s communications
regulations, including regional and long-distance phone companies and
cable operators
 No one owns the internet
 Ownership and control of the internet are connected to three things:
1. The security of personal and private information
2. The appropriateness of online materials
3. The accessibility and openness of the internet
Ownership: Controlling the Internet
 The leading companies of digital media’s rapidly changing world
 Facebook is the only company here that does not operate cloud services,
which ultimately builds brand loyalty and generates customer fees for file
storage
Microsoft
 The oldest of the dominant digital firms
 Software business is in a gradual decline
 Flourishing digital game business
 Office is now available on mobile devices
Google
 Algorithmic search engine with pay-per-click advertising
Apple
 Started as a home computer company, now the most valuable company in
the world
 Moderately successful until Steve Jobs returned in 2001, in 2003 iTunes
and the iPod were launched
Amazon
 Started selling books online, now the world’s largest online retailer
Facebook
 Because of all the information revealed, Facebook can sell extraordinarily
detailed information to advertisers
Targeted Advertising and Data Mining
 Data mining: Gathering users’ location and purchasing habits
 E-commerce: The buying and selling of goods and services on the internet
 Cookies: Information profiles that are automatically collected and
transferred between computer servers
 Spyware: Information-gathering software that is often secretly bundled
with free downloaded software
 Moved to Hattiesburg, posted it on Facebook, now I only see ads for
furniture and home décor (Overstock.com)
Fair Information Practice Principles
1. Websites must disclose their data-collection practices
2. Websites must give consumers the option to choose whether their data
may be collected and to provide information on how that data is
collected
3. Websites must permit individuals access to their records to ensure data
accuracy
4. Websites must secure personal data from unauthorized use
Unfortunately, the FTC has no power to enforce these principles
Security: The Challenge to Keep
Personal Information Private
 Government surveillance, online fraud, and unethical data-gathering
methods have become common, making the internet a potentially
treacherous place
Government Surveillance
 Since the inception of the internet, government agencies worldwide have
obtained communication logs, web browser histories, and the online
records of individual users who thought their online activities were private
 USA PATRIOT Act: Grants sweeping powers to law-enforcement agencies
to intercept individuals’ online communications
 Designed to thwart terrorists, but critics note that it is too vaguely worded
Online Fraud
 Identity theft: The illegal obtaining of personal credit card and identity
information in order to fraudulently spend other people’s money
 Phishing: Phony email messages that appear to be from official web sites
asking customers to update their credit card numbers, account passwords,
and other personal information
Appropriateness: What Should Be
Online?
 Eliminating some forms of sexual content from books, films, TV, and other
media remains a top priority for many politicians and public interest
groups
 Children’s Internet Protection Act of 2000: Requires schools and libraries
that receive federal funding for internet access to use software that filters
out any visual content deemed obscene, pornographic, or harmful to
minors, unless disabled at the request of adult users
 Sites that carry potentially dangerous information (bomb-building, hate
speech) have incited calls for internet censorship
 Many people want the web to be completely unregulated
Access: The Fight to Prevent a Digital
Divide
 Digital Divide: The growing contrast between the “information haves”—
those who can afford to purchase computers and pay for internet services,
and the “information have-nots”—those who may not be able to afford a
computer or pay for internet services
 The rising use of smart phones is helping to narrow the digital divide
 Even as the internet matures and becomes more accessible, wealthy users
are still more able to buy higher levels of privacy and faster speeds of
access
Net Neutrality: Maintaining an Open
Internet
 Net Neutrality: The principle that every web site and every user—whether a
multinational corporation or you—has the right to the same internet
network speed and access
 Major telephone and cable companies control 98% of broadband access in
the U.S.
 They only want to offer faster connections and priority to clients willing to
pay higher rates and provide preferential service for their own content or
for content providers who make special deals with them—effectively
eliminating net neutrality
 No net neutrality? You would get charged more for using Netflix, YouTube,
Hulu, or iTunes
Net Neutrality: Maintaining an Open
Internet
 2014, Netflix (which accounts for 30 percent of internet traffic) paid Comcast
for faster connection to its service, meaning better service for customers
 This undercut content providers’ collective backing of net neutrality
 Supporters of net neutrality—including educators, small businesses, bloggers
etc.—argue that cable giants can rig their services and cause congestion,
forcing customers to pay more for higher-speed connections
 Big companies will be able to pay up, but smaller start-ups couldn’t,
undermining the internet’s spirit of equality and discouraging digital
entrepreneurs
Alternative Voices
 The pioneering spirit of the internet’s independent early days endures
 The internet continues to be a participatory medium in which anyone can
be involved
 Two of the most prominent areas in which alternative voices continue to
flourish:
1. Open-source software
2. Digital archiving
Open-Source Software
 Open-source software: Programmers openly share source codes; a
collective effort
 Microsoft put an end to much of this in the 1970s by turning software
development into a business
Digital Archiving
 Librarians have worked tirelessly to build nonprofit digital archives that
exist outside of any commercial system in order to preserve libraries’
tradition of open access to information
 Internet Archive houses more than 150 billion archived web pages
 Also includes text, images, audio, and software

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Chapter 2 The Internet, Digital Media, and Media Convergence

  • 1. The Internet, Digital Media, and Media Convergence CHAPTER 2
  • 2. Digital Media and Convergence  In less than 15 years, we have moved from a world in which each type of media was consumed separately and in its own distinct format to a world in which we can experience every form of mass media content—books, music, newspapers, television, video games—on almost any internet- connected device  The Digital Turn– ever-growing download speeds and the development of more portable devices have fundamentally changed the ways in which we access and consume media
  • 3. Digital Transactions  People can use their smartphones to conduct monetary transactions  The goal is to eliminate credit card companies and their high fees
  • 4. The Internet  The vast network of telephone and cable lines, wireless connections, and satellite systems designed to link and carry digital information worldwide, was initially described as an information superhighway  Do you remember your first experience with the internet?  How has the internet changed since your first experience with it?
  • 5. The Development of the Internet and the Web
  • 6. The Birth of the Internet  Started out in the 1960s as a military communication network  ARPAnet: Enabled military and academic researchers to communicate on a distributed network system 1. Created a wired network so users could log on from multiple locations whenever they needed to 2. Packet switching broke down messages/information into smaller pieces which would be reassembled at the other end
  • 7. The Birth of the Internet  One of the most hierarchically structured and centrally organized institutions (the military) created the internet, possibly one of the least hierarchical and most decentralized networks ever conceived  Every computer/user has equal status  Nobody can be kicked off  Nobody has a power switch
  • 8. The Net Widens  1970s and 1980s  Microprocessors are invented that allow people to have personal computers  1986 NSFNET allows university research computers around the country to be linked, as well as allows home users to become invested in the internet  Fiber-optic cable makes information transmission much faster and basically unlimited information can be transferred
  • 9. The Commercialization of the Internet  Mosaic and Netscape were the first browsers  The World Wide Web was the internet available to everyone  The internet quickly became commercialized, leading to corporations vying for the most users
  • 10. The World Begins to Browse  Tim Berners-Lee at the CERN particle physics lab in Switzerland develops the World Wide Web in order to help scientists better collaborate  WWW was originally a data-linking system that allowed computer- accessed information to link to other information no matter where it was on the internet (this is known as hypertext)  HTML is the written code language that creates web pages and links  The Web and HTML allow information to be organized in an easy-to-use, nonlinear way
  • 11. The World Begins to Browse  Web browsers are software packages that help users navigate the web  Mosaic and then Netscape were the first browsers (1993-1994)  Microsoft released Internet Explorer in 1995  IE was brilliantly bundled with other Microsoft products, quickly making it the most-used browser
  • 12. Users Link in through Telephone and Cable Wires  AOL was the top ISP (internet service provider)  As broadband become more accessible, people moved away from phone-line access  In the U.S. there is little competition in the broadband market  Only 9 percent of Americans have access to 3 or more ISPs  Compared to other internet countries, American users pay more money for lower speeds
  • 13. People Embrace Digital Communication  Digital Communication: An image, text, or sound is converted into electronic signals represented by binary numbers, which are then reassembled as a precise reproduction  Email was one of the first popular uses of the internet  People used to use the email address associated with their ISP (@bellsouth.net, @cox.com, @shawathome.net)  Instant messaging:
  • 14. Search Engines Organize the Web  I remember the first time I used Google (the year was 2000)  In 1994 the web had only about 22,000 sites  Yahoo! was the dominant web browser  Search engines allowed users to enter keywords to search  In 2014, Google said in indexed 60 trillion web pages, up from 1 billion in 2000
  • 15. The Web Goes Social
  • 16. Social Media  Social Media: New digital media platforms that engage users to create content, add comments, and interact with others  Social media have also become a new distribution system for media as well, challenging the one-to-many model of traditional mass media with the many-to-many model of social media
  • 17. Blogs  Years before status updates, blogs enabled people to easily post their ideas to a Web site  Blogs contain articles or posts in chronological, journal-like form, often with reader comments and links to other sites  Most popular form of blogging now is microblogging (Twitter)
  • 18. Collaborative Projects  Wiki Web Sites: Enable anyone to edit and contribute to them
  • 19. Content Communities  Content Communities: Exist for the sharing of all types of content, from text, to photos and videos
  • 20. Social Networking Sites  Perhaps the most visible examples of social media  Users can create content, share ideas, and interact with friends and colleagues
  • 21. Virtual Game Worlds and Virtual Social Worlds  Invite users to role-play in rich 3-D environments, in real time, with players throughout the world
  • 22. Social Media and Democracy  Social media have proven to be an effective tool for democracy and for undermining repressive regimes that thrive on serving up propaganda and hiding their atrocities
  • 24. Media Convergence on Our PCs and TVs  PC-based digital convergence became a reality after broadband internet connections improved the multimedia capabilities of computers  Users can now access TV shows, movies, music, books, games magazines, newspapers and other content on a computer  Media are also converging on our TVS, video game consoles come internet-ready
  • 25. Mobile Devices Propel Convergence  2002: People could check their email on their Blackberry  2007: iPhone  2010: iPad
  • 26. The Impact of Media Convergence and Mobile Media  Media consumption is mobile and flexible  We don’t have to miss out on media content just because we weren’t home in time to catch a show, didn’t find the book at the bookstore, or forgot to buy the newspaper yesterday  Traditional media companies have had to dramatically change their business models in order to satisfy demands and stay relevant
  • 27. Our Changing Relationship with the Media  Social Viewing: Sharing commentary with friends on social media while you are viewing a TV event  Shows like Game of Thrones and Mad Men have found audiences beyond their initial broadcasts through streaming services (binge-watching) and audiences spreading word-of-mouth praise  Super Bowl XLVII watchers generated 24.9 million tweets during the broadcast
  • 28. Our Changing Relationship with the Internet 1. Apple now makes more than five times as much money selling iPhones, iPads, iPods, and accessories as it does selling computers 2. The number of Facebook users (1.23 billion in 2014) keeps rising  Apps have changed the internet experience from a wide-open, web browser experience to one managed by apps  What Facebook milestone did we hit last fall?
  • 29. The Changing Economics of Media and the Internet  Since Napster (1999) each media industry has struggled to rethink how to distribute its content for the digital age  Content is still important, but it must be digital Apple starts selling music, Amazon creates the Kindle
  • 30. The Next Era: The Semantic Web  Semantic Web: Creating a more meaningful and more organized Web  Make our lives even easier by placing information into categories—family, friends, calendars, mutual interests, locations—and make significant connections for us  Better enable people and computers to work together
  • 31. The Economics and Issues of the Internet
  • 32. Economics of the Internet  Telecommunications Act of 1996: Overhauled the nation’s communications regulations, including regional and long-distance phone companies and cable operators  No one owns the internet  Ownership and control of the internet are connected to three things: 1. The security of personal and private information 2. The appropriateness of online materials 3. The accessibility and openness of the internet
  • 33. Ownership: Controlling the Internet  The leading companies of digital media’s rapidly changing world  Facebook is the only company here that does not operate cloud services, which ultimately builds brand loyalty and generates customer fees for file storage
  • 34. Microsoft  The oldest of the dominant digital firms  Software business is in a gradual decline  Flourishing digital game business  Office is now available on mobile devices
  • 35. Google  Algorithmic search engine with pay-per-click advertising
  • 36. Apple  Started as a home computer company, now the most valuable company in the world  Moderately successful until Steve Jobs returned in 2001, in 2003 iTunes and the iPod were launched
  • 37. Amazon  Started selling books online, now the world’s largest online retailer
  • 38. Facebook  Because of all the information revealed, Facebook can sell extraordinarily detailed information to advertisers
  • 39. Targeted Advertising and Data Mining  Data mining: Gathering users’ location and purchasing habits  E-commerce: The buying and selling of goods and services on the internet  Cookies: Information profiles that are automatically collected and transferred between computer servers  Spyware: Information-gathering software that is often secretly bundled with free downloaded software  Moved to Hattiesburg, posted it on Facebook, now I only see ads for furniture and home décor (Overstock.com)
  • 40. Fair Information Practice Principles 1. Websites must disclose their data-collection practices 2. Websites must give consumers the option to choose whether their data may be collected and to provide information on how that data is collected 3. Websites must permit individuals access to their records to ensure data accuracy 4. Websites must secure personal data from unauthorized use Unfortunately, the FTC has no power to enforce these principles
  • 41. Security: The Challenge to Keep Personal Information Private  Government surveillance, online fraud, and unethical data-gathering methods have become common, making the internet a potentially treacherous place
  • 42. Government Surveillance  Since the inception of the internet, government agencies worldwide have obtained communication logs, web browser histories, and the online records of individual users who thought their online activities were private  USA PATRIOT Act: Grants sweeping powers to law-enforcement agencies to intercept individuals’ online communications  Designed to thwart terrorists, but critics note that it is too vaguely worded
  • 43. Online Fraud  Identity theft: The illegal obtaining of personal credit card and identity information in order to fraudulently spend other people’s money  Phishing: Phony email messages that appear to be from official web sites asking customers to update their credit card numbers, account passwords, and other personal information
  • 44. Appropriateness: What Should Be Online?  Eliminating some forms of sexual content from books, films, TV, and other media remains a top priority for many politicians and public interest groups  Children’s Internet Protection Act of 2000: Requires schools and libraries that receive federal funding for internet access to use software that filters out any visual content deemed obscene, pornographic, or harmful to minors, unless disabled at the request of adult users  Sites that carry potentially dangerous information (bomb-building, hate speech) have incited calls for internet censorship  Many people want the web to be completely unregulated
  • 45. Access: The Fight to Prevent a Digital Divide  Digital Divide: The growing contrast between the “information haves”— those who can afford to purchase computers and pay for internet services, and the “information have-nots”—those who may not be able to afford a computer or pay for internet services  The rising use of smart phones is helping to narrow the digital divide  Even as the internet matures and becomes more accessible, wealthy users are still more able to buy higher levels of privacy and faster speeds of access
  • 46. Net Neutrality: Maintaining an Open Internet  Net Neutrality: The principle that every web site and every user—whether a multinational corporation or you—has the right to the same internet network speed and access  Major telephone and cable companies control 98% of broadband access in the U.S.  They only want to offer faster connections and priority to clients willing to pay higher rates and provide preferential service for their own content or for content providers who make special deals with them—effectively eliminating net neutrality  No net neutrality? You would get charged more for using Netflix, YouTube, Hulu, or iTunes
  • 47. Net Neutrality: Maintaining an Open Internet  2014, Netflix (which accounts for 30 percent of internet traffic) paid Comcast for faster connection to its service, meaning better service for customers  This undercut content providers’ collective backing of net neutrality  Supporters of net neutrality—including educators, small businesses, bloggers etc.—argue that cable giants can rig their services and cause congestion, forcing customers to pay more for higher-speed connections  Big companies will be able to pay up, but smaller start-ups couldn’t, undermining the internet’s spirit of equality and discouraging digital entrepreneurs
  • 48. Alternative Voices  The pioneering spirit of the internet’s independent early days endures  The internet continues to be a participatory medium in which anyone can be involved  Two of the most prominent areas in which alternative voices continue to flourish: 1. Open-source software 2. Digital archiving
  • 49. Open-Source Software  Open-source software: Programmers openly share source codes; a collective effort  Microsoft put an end to much of this in the 1970s by turning software development into a business
  • 50. Digital Archiving  Librarians have worked tirelessly to build nonprofit digital archives that exist outside of any commercial system in order to preserve libraries’ tradition of open access to information  Internet Archive houses more than 150 billion archived web pages  Also includes text, images, audio, and software