6. Common Perceptual Tendencies Attribution Errors We often judge ourselves more charitably than we judge others Self-serving bias- The tendency to interpret and explain information in a way that casts the perceiver in the most favorable manner.
7. Common Perceptual Tendencies Attribution Errors We are influenced by what is the most obvious There are three factors that cause us to notice some messages and ignore others. Messages that are: Intense Repetitious Contrastive
15. Situational Factors Influencing Perception Relational Satisfaction Degree of involvement with the other person Past experience Expectation Social Roles
20. Perception and Culture Thumbs Up In America and European countries, this is considered a sign of something good. In Asian and Islamic countries, it is an insult.
21. Perception and Culture “Come here” In Asian countries this is considered rude. In Singapore it signals death.
22. Empathy and Perception Empathy- The ability to re-create another person’s perspective, to experience the world from the other’s point of view.
24. Empathy and Perception Empathy vs. Sympathy Sympathy- Compassion for a person’s situation Empathy= Understanding Sympathy= Caring
25. Empathy and Perception Perception Checking Description of the behavior Two possible interpretations of the behavior Request for clarification
26. Empathy and Perception Perception Checking “You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”
27. Perception Checking-Group Activity Write a perception check for the situation you are assigned. Note the behavior, two interpretations, and a request for clarification. Example-“You haven’t called in the few days (description). I am not sure whether you’re upset with me (1st interpretation), or you’ve been busy (2nd interpretation). What’s going on (request for clarification)?”
