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Chapter 13
Technology in Education
The Information Age
A period in history characterized by:
• Growth of technology
• Information explosion
The Information Age
Impact on teachers and learners:
• Learning has become a shared
responsibility.
• Teacher has taken on the role of
facilitator.
The Information Age
Impact of Information Age technology on
education:
• Greater access to educational programs
• Access to a worldwide audience
• Interactive learning opportunities
The Information Age (cont’d)
Trends:
• Establishment of standards
– e-Health Code of Ethics
– Criteria for evaluating Web sites

• Development of new field of study
– Consumer Informatics
E-Health Code of Ethics
•
•
•
•
•
•

Candor
Honesty
Quality
Informed Consent
Privacy
Professionalism
E-Health Code of Ethics (cont’d)
• Responsible partnering
• Accountability
Consumer Informatics
• Analyzes consumer needs for information
• Studies/implements methods for making
information accessible
• Models/integrates consumer preferences
into medical information systems
On-line Healthcare Education
• World Wide Web (WWW)
• Internet
World Wide Web
(WWW)
•
•
•
•

“Virtual Space” for information
Component of the Internet
Contains billions of webpages
Text, graphics, audio, and video
Pew Report on Web Use
Approximately 60% of Americans have used Web
information to:
• Make decisions about how to treat an illness
• Decide whether to seek a healthcare provider
• Identify questions to be answered
• Decide to seek a second opinion
Nurse Educators and the WWW
Recognizing the influence of the WWW
nurses should:
• Assess client’s use of the WWW
• Clarify information found by clients
• Share resources
• Create Web-based resources
• Teach information literacy skills
Computer Literacy
The ability to use the computer hardware
and software necessary to accomplish
routine tasks
Information Literacy
The ability to:
• Access needed information
• Evaluate information found
• Organize information
• Use information from a variety of sources
Information Literacy Skills for Web
Use
The ability to:
• Reduce a problem to a searchable
command
• Categorize a Web page according to its
purpose
• Identify sources of potential bias
• Make judgments about the accuracy and
reliability of information found
Information Literacy Skills for Web
Use (cont’d)
The ability to:
• Make decisions about the
comprehensiveness of information found
• Determine currency
• Identify resources to answer questions or
verify assumptions about content of a
webpage
Criteria for Evaluating Web Sites
•
•
•
•
•

Accuracy
Design
Authors/Sponsors
Currency
Authority
Professional Education and the World
Wide Web
•
•
•
•

Bibliographic databases
Continuing education
Online journals
Resources for patient teaching and
professional practice
Social Media
• Blogs, Wikis
– Consumers may turn to these for healthrelated information

• Facebook, Twitter, YouTube
– Numerous advantages for health education
– Risks as well
Webcasts and Webinars
• Webcasts are live broadcasts over the
Internet.
– Growing in popularity as a training device

• Webinars are web-based conferencing
that allow for interaction.
– When well run, can be an effective teaching
strategy
Mobile Learning (m-Learning)
• Takes advantage of various wireless,
mobile, portable, and handheld devices.
• Great potential and growing use
• Smart phones capable of web access are
expensive.
– Those who cannot afford such a device can
use a computer.
Internet
• Global network of computers
• Designed to create and exchange
information
• World Wide Web is a small component of
the Internet
Internet-based Communication
•
•
•
•

E-mail
Electronic discussion groups
Mailing lists
Blogs, online forums, message boards,
bulletin boards
• Online chats
• Discussion Boards
E-Mail
Advantages:
• Easy to use
• Can be used any time, day or night
• Low cost
• World-wide access
• Provides a written record
E-Mail (cont’d)
Disadvantages:
• Messages lack context
• Takes time to complete an interaction
• Legal issues related to the written record
created
• Privacy cannot be assured
Electronic Discussion Groups
Broad category covering many formats of
on-line discussion.
Advantages:
• Means of networking
• Vehicle for information exchange
• Can be used to provide on-line support
Electronic Discussion Groups (cont’d)
Advantages:
• Easy to use
• Low cost
• Anonymity
Electronic Discussion Groups (cont’d)
Disadvantages:
• Few checks for accuracy
• Can be time-consuming
• May result in e-mail overload
Online Chats
Advantages:
• Allows for real-time discussion
• Widely accessible
• Provides a mechanism for information
exchange
Online Chats (cont’d)
Disadvantages:
• Moves very quickly
• May be difficult to follow
• Requires everyone to be on at the same
time
Digital Divide
• The gap between those individuals who
have access to information technology
resources and those who do not
Digital Divide (cont’d)
Risk Factors:
• Age (>65 years)
• Income (<$30,000/year household
income)
• Level of Education (<High School)
Interventions with
Older Adults
•
•
•
•

Teach principles of ergonomics
Provide access to resources
Use motivational strategies
Create nonthreatening teaching
environments
Promoting Digital Inclusion for People
with Disabilities
• Web page design
• Software selection
• Adaptive devices
Working with Groups
at Risk
• Recognize/assess risk factors.
• Be knowledgeable about resources.
• Create supportive environments.
Professional Education
• Degree programs for distance learners
are increasingly available.
• Continued education programs are
widely available in a variety of formats.
• Staff development and training via
technology is increasing.
– e-learning
Distance Education
• Degree programs are offered at all levels.
• Internet is primary vehicle for delivering
distance education.
• Standards for quality in distance
education have been developed.
• Still a relatively new way of educating
nurses.
State of the Evidence
• Large body of research investigating
effect of distance education
technologies on student outcomes.
• Growing body of research on use of
technology in patient education.
Summary
• Technology is a powerful tool to enhance
learning. However, technology is a means
to an end, not an end in and of itself. It
must be used with thought, careful
planning, and thorough evaluation.

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Chapter 13

  • 2. The Information Age A period in history characterized by: • Growth of technology • Information explosion
  • 3. The Information Age Impact on teachers and learners: • Learning has become a shared responsibility. • Teacher has taken on the role of facilitator.
  • 4. The Information Age Impact of Information Age technology on education: • Greater access to educational programs • Access to a worldwide audience • Interactive learning opportunities
  • 5. The Information Age (cont’d) Trends: • Establishment of standards – e-Health Code of Ethics – Criteria for evaluating Web sites • Development of new field of study – Consumer Informatics
  • 6. E-Health Code of Ethics • • • • • • Candor Honesty Quality Informed Consent Privacy Professionalism
  • 7. E-Health Code of Ethics (cont’d) • Responsible partnering • Accountability
  • 8. Consumer Informatics • Analyzes consumer needs for information • Studies/implements methods for making information accessible • Models/integrates consumer preferences into medical information systems
  • 9. On-line Healthcare Education • World Wide Web (WWW) • Internet
  • 10. World Wide Web (WWW) • • • • “Virtual Space” for information Component of the Internet Contains billions of webpages Text, graphics, audio, and video
  • 11. Pew Report on Web Use Approximately 60% of Americans have used Web information to: • Make decisions about how to treat an illness • Decide whether to seek a healthcare provider • Identify questions to be answered • Decide to seek a second opinion
  • 12. Nurse Educators and the WWW Recognizing the influence of the WWW nurses should: • Assess client’s use of the WWW • Clarify information found by clients • Share resources • Create Web-based resources • Teach information literacy skills
  • 13. Computer Literacy The ability to use the computer hardware and software necessary to accomplish routine tasks
  • 14. Information Literacy The ability to: • Access needed information • Evaluate information found • Organize information • Use information from a variety of sources
  • 15. Information Literacy Skills for Web Use The ability to: • Reduce a problem to a searchable command • Categorize a Web page according to its purpose • Identify sources of potential bias • Make judgments about the accuracy and reliability of information found
  • 16. Information Literacy Skills for Web Use (cont’d) The ability to: • Make decisions about the comprehensiveness of information found • Determine currency • Identify resources to answer questions or verify assumptions about content of a webpage
  • 17. Criteria for Evaluating Web Sites • • • • • Accuracy Design Authors/Sponsors Currency Authority
  • 18. Professional Education and the World Wide Web • • • • Bibliographic databases Continuing education Online journals Resources for patient teaching and professional practice
  • 19. Social Media • Blogs, Wikis – Consumers may turn to these for healthrelated information • Facebook, Twitter, YouTube – Numerous advantages for health education – Risks as well
  • 20. Webcasts and Webinars • Webcasts are live broadcasts over the Internet. – Growing in popularity as a training device • Webinars are web-based conferencing that allow for interaction. – When well run, can be an effective teaching strategy
  • 21. Mobile Learning (m-Learning) • Takes advantage of various wireless, mobile, portable, and handheld devices. • Great potential and growing use • Smart phones capable of web access are expensive. – Those who cannot afford such a device can use a computer.
  • 22. Internet • Global network of computers • Designed to create and exchange information • World Wide Web is a small component of the Internet
  • 23. Internet-based Communication • • • • E-mail Electronic discussion groups Mailing lists Blogs, online forums, message boards, bulletin boards • Online chats • Discussion Boards
  • 24. E-Mail Advantages: • Easy to use • Can be used any time, day or night • Low cost • World-wide access • Provides a written record
  • 25. E-Mail (cont’d) Disadvantages: • Messages lack context • Takes time to complete an interaction • Legal issues related to the written record created • Privacy cannot be assured
  • 26. Electronic Discussion Groups Broad category covering many formats of on-line discussion. Advantages: • Means of networking • Vehicle for information exchange • Can be used to provide on-line support
  • 27. Electronic Discussion Groups (cont’d) Advantages: • Easy to use • Low cost • Anonymity
  • 28. Electronic Discussion Groups (cont’d) Disadvantages: • Few checks for accuracy • Can be time-consuming • May result in e-mail overload
  • 29. Online Chats Advantages: • Allows for real-time discussion • Widely accessible • Provides a mechanism for information exchange
  • 30. Online Chats (cont’d) Disadvantages: • Moves very quickly • May be difficult to follow • Requires everyone to be on at the same time
  • 31. Digital Divide • The gap between those individuals who have access to information technology resources and those who do not
  • 32. Digital Divide (cont’d) Risk Factors: • Age (>65 years) • Income (<$30,000/year household income) • Level of Education (<High School)
  • 33. Interventions with Older Adults • • • • Teach principles of ergonomics Provide access to resources Use motivational strategies Create nonthreatening teaching environments
  • 34. Promoting Digital Inclusion for People with Disabilities • Web page design • Software selection • Adaptive devices
  • 35. Working with Groups at Risk • Recognize/assess risk factors. • Be knowledgeable about resources. • Create supportive environments.
  • 36. Professional Education • Degree programs for distance learners are increasingly available. • Continued education programs are widely available in a variety of formats. • Staff development and training via technology is increasing. – e-learning
  • 37. Distance Education • Degree programs are offered at all levels. • Internet is primary vehicle for delivering distance education. • Standards for quality in distance education have been developed. • Still a relatively new way of educating nurses.
  • 38. State of the Evidence • Large body of research investigating effect of distance education technologies on student outcomes. • Growing body of research on use of technology in patient education.
  • 39. Summary • Technology is a powerful tool to enhance learning. However, technology is a means to an end, not an end in and of itself. It must be used with thought, careful planning, and thorough evaluation.