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Communication Essential Human Behavior
What IS Communication? Communication is the process by which individual use symbols and behaviors to exchange information Share Meaning Create Understanding Develop Relationships
Communication is a process defined by six characteristics: Communications is: Symbolic A Shared Code Linked to Culture Intentional Mediated Transactional
Symbolic Symbols such as language A Shared Code Encoding = mentally constructing 	Decoding = interpreting and assigning meaning Linked to Culture Shared beliefs, values, and practices Intentional Really?  	Interpersonal vs Intrapersonal Mediated A medium to “transport” symbols; channels Transactional Sender and Receiver
Functions of Communication: Affiliation – gain acceptance Achieve goals – task oriented Influence others – control
Modeling Communication The Linear Model
Modeling Communication The Interaction Model
Modeling Communication The Competent Communication Model
Perception Process of becoming aware of objects and events from the five senses and beyond How we assign meaning – the heart of communication Quick categorization of information/input
Perception Process Selection – identifying information we will attend to and which we will ignore (schemas) Organization – filing system for the brain, categorization.  (stereotyping) Interpretation – making sense out of the information; assign meaning.
Changing our perceptions Understand ourselves; self actualization Understand how we manage our own circles of influence and identities – changes over time Words crystallize perceptions Check with others Distinguish between facts and inference Monitor the self-serving bias
Chapter 3 Language and Communication
Language The system of symbols (words) that we use to think about and communicate experiences and feelings
The Nature of Language Language is symbolic Words have multiple meanings Denotative meanings – consistent definition Connotative meanings – emotional response Thought informs language and vice versa (cognitive language)
Functional Communication Competencies ,[object Object]
Using language to express creativity
Using language as a form of ritual,[object Object]
Problems with Language ,[object Object]
Fact: something true and verifiable
Opinion: personal evaluations

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Chapt 1, 2, 3 review