The document discusses quality improvement techniques from other industries that could be applied to translation services, including Lean, Six Sigma, and Kaizen. Lean focuses on eliminating waste through techniques like value stream mapping, 5S, Kanban, and poka-yoke. Six Sigma aims for near-perfect process performance through measurement, analysis, improvement, and control. Kaizen promotes continuous incremental improvement through standardization, measurement, innovation, and ongoing cycles of improvement. Applying these approaches could help translation services better define and measure quality, identify sources of waste and errors, and continuously refine processes.
Creating a Hybrid Approach to Legacy Conversiondclsocialmedia
Organizations rarely look at combining the best of breed when planning a legacy conversion project. Most often, they pull employees off their regular tasks to work on the conversion. There is nothing more costly than this siloed approach due to its manual & labor-intensive processes that create huge opportunities for error involving even more resources for clean-up on the backend. But there does not need to be a one-size-fits-all approach nor does everything need to be done in-house in order to meet budget. Combining the appropriate plan, expertise & processes will ensure the highest quality results delivered on schedule & budget. This session will address every aspect of the conversion process & identify ways to maximize your ROI through the benefits of teamwork & automation. We will build a roadmap for the attendees identifying everything from what the right team should look like, how to set priorities & assign tasks, preparing content for conversion, the process that fits the content, managing an automated production process as well as how to avoid the bottlenecks before they occur.
ASME's Digital Path Initiative: Don't Make a Molehill Out of a Mountain!dclsocialmedia
Every decision should be examined from the perspective of ROI. ASME’s path has not been an easy one; many of challenges occurred as a result of early decisions that were made based on a limited perspective of the full project and business requirements. Pitfalls of a large undertaking have dramatic implications for the people, processes, technologies and finances of an organization.
This session will highlight particular issues, including:
- How early decisions influence the course of a project
- How to respond to the project as it emerges
- How to borrow from agile principles
- What to do if you inherit a project midstream
Other topics such as choosing the right partners, understanding scope, identifying anomalies and differences in content, gauging complexities, and when and how to take corrective action while still making progress, will also be covered.
Automating Complex High-Volume Technical Paper and Journal Article Page Compo...dclsocialmedia
SAE International is a global association of more than 138,000 engineers and related technical experts in the aerospace, automotive and commercial-vehicle industries. Annually, SAE organizes and manages an industry conference, its World Congress and Exhibition, where thousands of technical papers and journal articles are presented as part of the conference program. Leading up to the Word Congress, the technical papers and journal articles are reviewed for compliance to SAE publishing requirements and published for print and made available online in a very short time-frame. This paper describes how SAE evolved the production cycle from a less than efficient XSL-FO based process to a highly automated process leveraging NLM XML, XSLT and Adobe InDesign resulting in productivity gains and higher quality output. This paper will take you through the evolution of this project and talk to future enhancements aimed at driving additional benefits.
PROJECT STORYBOARD: Reducing Software Bug Fix Lead Time From 25 to 15 daysGoLeanSixSigma.com
GoLeanSixSigma.com Green Belt Eduardo Torres did a great job of cutting waste out of the process of fixing software bugs. The use of software is growing fast, and with no known way to guarantee new software is error-free, rapidly fixing bugs found is critical. Eduardo not only cut nearly 40% of the process time, but also cut the variability in half, greatly improving reliability!
– Susan Tighe, GoLeanSixSigma.com Master Black Belt
Coach
---
Eduardo Torres is a Senior Project Manager and Lean Six Sigma Green Belt with expertise in the Telecommunications Field. For his Green Belt Project, he decided to tackle the long lead time for software bug fixes – reducing the total lead time from 25 to 15 days!
Kanban is a scheduling system for lean manufacturing and just-in-time manufacturing. Kanban is an inventory-control system to control the supply chain. Taiichi Ohno, an industrial engineer at Toyota, developed kanban to improve manufacturing efficiency.
AU 2015: Enterprise, Beam Me Up: Inphi's Enterprise PLM Solution (PPT)Razorleaf Corporation
In this course you will learn how Inphi Corporation has capitalized on the Autodesk PLM 360 tool to
manage its enterprise business processes; including new product introduction, items and BOMs, change
management, quality management, supplier management and much more. Share Inphi’s excitement
about improved visibility of organizational performance to project managers, executives, and indeed the
entire global organization by incorporating all of these business applications onto a single platform.
Understand how Inphi has improved compliance to their NPI and Quality processes by implementing task
management with workflow validation and a tiered approval process. Learn how Inphi tracks their
development process through the use of connected, but dedicated, workspaces for Engineering,
Marketing and Operations. See how Inphi leverages Jitterbit to integrate with several other business
systems such as salesforce.com, Oracle EBS, and Autodesk Vault. By attending this class, you will go on a
tour of how Autodesk PLM 360 has transformed Inphi’s business and could potentially transform yours as
well.
Creating a Hybrid Approach to Legacy Conversiondclsocialmedia
Organizations rarely look at combining the best of breed when planning a legacy conversion project. Most often, they pull employees off their regular tasks to work on the conversion. There is nothing more costly than this siloed approach due to its manual & labor-intensive processes that create huge opportunities for error involving even more resources for clean-up on the backend. But there does not need to be a one-size-fits-all approach nor does everything need to be done in-house in order to meet budget. Combining the appropriate plan, expertise & processes will ensure the highest quality results delivered on schedule & budget. This session will address every aspect of the conversion process & identify ways to maximize your ROI through the benefits of teamwork & automation. We will build a roadmap for the attendees identifying everything from what the right team should look like, how to set priorities & assign tasks, preparing content for conversion, the process that fits the content, managing an automated production process as well as how to avoid the bottlenecks before they occur.
ASME's Digital Path Initiative: Don't Make a Molehill Out of a Mountain!dclsocialmedia
Every decision should be examined from the perspective of ROI. ASME’s path has not been an easy one; many of challenges occurred as a result of early decisions that were made based on a limited perspective of the full project and business requirements. Pitfalls of a large undertaking have dramatic implications for the people, processes, technologies and finances of an organization.
This session will highlight particular issues, including:
- How early decisions influence the course of a project
- How to respond to the project as it emerges
- How to borrow from agile principles
- What to do if you inherit a project midstream
Other topics such as choosing the right partners, understanding scope, identifying anomalies and differences in content, gauging complexities, and when and how to take corrective action while still making progress, will also be covered.
Automating Complex High-Volume Technical Paper and Journal Article Page Compo...dclsocialmedia
SAE International is a global association of more than 138,000 engineers and related technical experts in the aerospace, automotive and commercial-vehicle industries. Annually, SAE organizes and manages an industry conference, its World Congress and Exhibition, where thousands of technical papers and journal articles are presented as part of the conference program. Leading up to the Word Congress, the technical papers and journal articles are reviewed for compliance to SAE publishing requirements and published for print and made available online in a very short time-frame. This paper describes how SAE evolved the production cycle from a less than efficient XSL-FO based process to a highly automated process leveraging NLM XML, XSLT and Adobe InDesign resulting in productivity gains and higher quality output. This paper will take you through the evolution of this project and talk to future enhancements aimed at driving additional benefits.
PROJECT STORYBOARD: Reducing Software Bug Fix Lead Time From 25 to 15 daysGoLeanSixSigma.com
GoLeanSixSigma.com Green Belt Eduardo Torres did a great job of cutting waste out of the process of fixing software bugs. The use of software is growing fast, and with no known way to guarantee new software is error-free, rapidly fixing bugs found is critical. Eduardo not only cut nearly 40% of the process time, but also cut the variability in half, greatly improving reliability!
– Susan Tighe, GoLeanSixSigma.com Master Black Belt
Coach
---
Eduardo Torres is a Senior Project Manager and Lean Six Sigma Green Belt with expertise in the Telecommunications Field. For his Green Belt Project, he decided to tackle the long lead time for software bug fixes – reducing the total lead time from 25 to 15 days!
Kanban is a scheduling system for lean manufacturing and just-in-time manufacturing. Kanban is an inventory-control system to control the supply chain. Taiichi Ohno, an industrial engineer at Toyota, developed kanban to improve manufacturing efficiency.
AU 2015: Enterprise, Beam Me Up: Inphi's Enterprise PLM Solution (PPT)Razorleaf Corporation
In this course you will learn how Inphi Corporation has capitalized on the Autodesk PLM 360 tool to
manage its enterprise business processes; including new product introduction, items and BOMs, change
management, quality management, supplier management and much more. Share Inphi’s excitement
about improved visibility of organizational performance to project managers, executives, and indeed the
entire global organization by incorporating all of these business applications onto a single platform.
Understand how Inphi has improved compliance to their NPI and Quality processes by implementing task
management with workflow validation and a tiered approval process. Learn how Inphi tracks their
development process through the use of connected, but dedicated, workspaces for Engineering,
Marketing and Operations. See how Inphi leverages Jitterbit to integrate with several other business
systems such as salesforce.com, Oracle EBS, and Autodesk Vault. By attending this class, you will go on a
tour of how Autodesk PLM 360 has transformed Inphi’s business and could potentially transform yours as
well.
This presentation was given at the University Press Redux Conference in Liverpool on 17th March 2016. Reviewing the decisions and options for academic publishers for potentially using an XML workflow for processing content.
Prove Your Transformation ROI with Value Stream ManagementTasktop
2020 elevated IT into the spotlight, opening up a window of unprecedented support for accelerating digital innovation and emerging technologies. But even with increased buy-in for investment and adoption, will anything be different this year?
Without the ability to measure and place value on specific transformation initiatives, many organizations are still shooting in the dark, either working on new features without aligning to business strategy, or putting them on the back-burner to concentrate on things that are easier to cross off a list.
In this on-demand webinar, Tasktop Sr. Flow Advisor, Paninya Masrangsan, provides actionable insights on how to prove your transformation ROI with value stream management.
Patching is Your Friend in the New World Order of EPM and ERP CloudDatavail
Historically, patching was an IT effort to stay on the support path or remove vulnerabilities. Today, in the EPM Cloud market, patching is so much more. This presentation will review several case studies of how clients received free capacities in their patches. Be a hero and make business change.
To successfully deliver your IT project: build your team, build your Agile it...Jean-François Nguyen
Today, we are hearing a lot talking about digital company but many of those same companies are forgetting what is a digital company. Back to basics, It's simply a company dealing with IT projects. So, here is my lessons learnt regarding 'How to deliver successfull IT projects' from my 15 years spent as an IT project manager and my 5 years spent as a Lean & Agile coach.
OEE Financial Benefits From Component ImprovementLean Teams USA
OEE has long been used as a Lean measure for the effectiveness of production equipment. It is mainly used to determine where to focus improvement efforts, Availability, Performance, or Quality. This presentation provides an explanation of OEE and a case study of how improvements to each of the OEE factors can demonstrate financial results
GTP 2.0 technological solution for the translation processOlessia Skrla
Global Technology Platform 2.0 provides project management functionalities which simplify engagement between the client and the contractor acting through Janus Worldwide.
GTP 2.0 encompasses the entire spectrum of translation process functionalities, including accelerated order processing, with the ability to view statistics and track the progress of current and completed projects.
The process of translation is now consistent, automated and easy!
Planning our End Game at Automation Anywhere: A Story of Content and Tools St...LavaConConference
Join the docs team from Automation Anywhere as they recount their epic tale of battling ancient content delivery practices. Follow their year-long journey to assemble an allied team of heroes, establish intergalactic diplomacy, and build and deploy a modern portal experience. Will the team defy the dangers of status-quo content? Can they restore and protect the “infinity stones” of meaningful content strategy? Unite to witness their customer journey, and their continued struggle to deliver a harmonious experience to customers.
Attendees will learn the step by step process that Automation Anywhere took in order to deploy a modern portal experience.
SAP S/4HANA platform streamlines business processes: finance, procurement, production, logistics, sales, marketing, management of assets, and human resources. The solution is most applicable to enterprises in oil and gas, fuel and energy, transport and logistics, production, telecommunication, and financial sectors in USA. SAP S/4HANA platform integrates with IoT sensors, analyses Big Data, plans and predicts business processes in an online mode based on historical data.
Kanban case study presented at agileLUNCHBOX on September 26, 2012. Presentation outline can be seen at http://www.meetup.com/techlifecolumbus/events/44973882/
Agile Metrics : A seminal approach for calculating Metrics in Agile ProjectsPrashant Ram
A seminal approach for calculating Metrics in Agile Projects. Overview, Analysis and Detailed Description of a proposed set of comprehensive metrics for Agile Projects.
This presentation was given at the University Press Redux Conference in Liverpool on 17th March 2016. Reviewing the decisions and options for academic publishers for potentially using an XML workflow for processing content.
Prove Your Transformation ROI with Value Stream ManagementTasktop
2020 elevated IT into the spotlight, opening up a window of unprecedented support for accelerating digital innovation and emerging technologies. But even with increased buy-in for investment and adoption, will anything be different this year?
Without the ability to measure and place value on specific transformation initiatives, many organizations are still shooting in the dark, either working on new features without aligning to business strategy, or putting them on the back-burner to concentrate on things that are easier to cross off a list.
In this on-demand webinar, Tasktop Sr. Flow Advisor, Paninya Masrangsan, provides actionable insights on how to prove your transformation ROI with value stream management.
Patching is Your Friend in the New World Order of EPM and ERP CloudDatavail
Historically, patching was an IT effort to stay on the support path or remove vulnerabilities. Today, in the EPM Cloud market, patching is so much more. This presentation will review several case studies of how clients received free capacities in their patches. Be a hero and make business change.
To successfully deliver your IT project: build your team, build your Agile it...Jean-François Nguyen
Today, we are hearing a lot talking about digital company but many of those same companies are forgetting what is a digital company. Back to basics, It's simply a company dealing with IT projects. So, here is my lessons learnt regarding 'How to deliver successfull IT projects' from my 15 years spent as an IT project manager and my 5 years spent as a Lean & Agile coach.
OEE Financial Benefits From Component ImprovementLean Teams USA
OEE has long been used as a Lean measure for the effectiveness of production equipment. It is mainly used to determine where to focus improvement efforts, Availability, Performance, or Quality. This presentation provides an explanation of OEE and a case study of how improvements to each of the OEE factors can demonstrate financial results
GTP 2.0 technological solution for the translation processOlessia Skrla
Global Technology Platform 2.0 provides project management functionalities which simplify engagement between the client and the contractor acting through Janus Worldwide.
GTP 2.0 encompasses the entire spectrum of translation process functionalities, including accelerated order processing, with the ability to view statistics and track the progress of current and completed projects.
The process of translation is now consistent, automated and easy!
Planning our End Game at Automation Anywhere: A Story of Content and Tools St...LavaConConference
Join the docs team from Automation Anywhere as they recount their epic tale of battling ancient content delivery practices. Follow their year-long journey to assemble an allied team of heroes, establish intergalactic diplomacy, and build and deploy a modern portal experience. Will the team defy the dangers of status-quo content? Can they restore and protect the “infinity stones” of meaningful content strategy? Unite to witness their customer journey, and their continued struggle to deliver a harmonious experience to customers.
Attendees will learn the step by step process that Automation Anywhere took in order to deploy a modern portal experience.
SAP S/4HANA platform streamlines business processes: finance, procurement, production, logistics, sales, marketing, management of assets, and human resources. The solution is most applicable to enterprises in oil and gas, fuel and energy, transport and logistics, production, telecommunication, and financial sectors in USA. SAP S/4HANA platform integrates with IoT sensors, analyses Big Data, plans and predicts business processes in an online mode based on historical data.
Kanban case study presented at agileLUNCHBOX on September 26, 2012. Presentation outline can be seen at http://www.meetup.com/techlifecolumbus/events/44973882/
Agile Metrics : A seminal approach for calculating Metrics in Agile ProjectsPrashant Ram
A seminal approach for calculating Metrics in Agile Projects. Overview, Analysis and Detailed Description of a proposed set of comprehensive metrics for Agile Projects.
Alpha Risk Analyser - Risk Analysis in terms of Value versus GrowthColin Ritchie
Alpha Investment Management
Alpha Risk Analyser
Risk Analysis in terms of Value versus Growth
Six months to June 30th 1999.
Combining in-house statistical factor Risk Model with bottom up Valuation. Incorporating the relationship of bond yield to valuation; interest rate sensitivity to portfolio risk; and explaining these relationships using Value versus Growth terminology.
Doctrain Life Sciences Handling Dita Topics And Translation In A Regulated ...Scott Abel
Presented by Jennifer Linton & Jennifer Perkins at Documentation and Training Life Sciences, June 23-26, 2008 in Indianapolis.
Gambro BCT, a medical device manufacturer, is diving in to the next generation of technical communications. This new environment consists of topic-based XML/DITA-structured authoring, automatic publishing, and the need increase the number of language offerings to support growth in additional and merging markets. All of this is to be done while continuing to follow regulatory guidelines.
In this discussion, Jennifer Perkins, the Technical Communications Manager, and Jennifer Linton, the XML/CMS Project Manager, provide helpful tips about each phase of the document lifecycle and what to consider when moving to an XML/DITA-based environment in a regulated industry. Do you have questions about how to support an XML/DITA-based and content and translation management system environment in your industry? This talk will provide you with some helpful tools and answers for you to move forward.
After about two and a half years of attempting to move to DITA and trying different content management system approaches, Gambro BCT is finally using the open source authoring standard, a content management system, and a translation management system. This new environment, called GEM (Globalization and English Management), is the basis for many new opportunities at Gambro BCT. They will share a brief overview of the organizational structure, tools infrastructure, and the regulatory standards needed to maintain this new environment. Then they will dive into some of the details about the discussions they had to solidify this working environment. These discussions include the information model, user guide for the content management system, persona descriptions, and process and procedure guides. For example, in their discussions, they determined that the document lifecycle needed to change to encourage regulatory signoff at a more granular level to promote a translations cost savings.
The presenters will also share the benefits that they foresee with this new environment as well as some lessons learned and next steps, including implementation of this system to develop training materials.
Localization in the Real World: Managing Cost, Schedule and Quality within Pr...Amy S. Friend
Localization is one of the most costly expenses for companies selling products internationally. The cost to translate can be prohibitive to a successful business.
Working for a new and growing company, Amy Friend and Kristie were faced with the challenge of getting the most for limited localization budget.
Amy Friend and Kristie Burr from Carestream Health and Scott Bass presented this session on Localization at STC Spectrum Conference. This is the while paper from that session. It provides basics of the localization process and how to manage the process in a way that saved millions of dollars and enabled this company to expand selling to new global markets.
Amy Friend is an Associate Fellow for the Society for Technical Communication (STC) and Certified Six Sigma Black Belt.
Flexible Custom Workflows for Banner ERP and the CampusBonitasoft
BonitaSoft and our partner, Vivantech presented at the Banner User Conference on creating 'Flexible Custom Workflows for Banner ERP and the Campus.' Learn advice and tips on workflow options for BannerERP, and ideas on how to extend other functionalities of ERP with computerized forms.
Presented at DocTrain East 2007 Conference by Chip Gettinger, Astoria Software -- Learn how organizations are successfully adopting the DITA information standard and a content management system to make their technical publications processes more efficient. Astoria Software will present customer case studies that illustrate the benefits of dynamic publishing to create better product documents in less time, with less effort, and at lower costs.
Learn how to capitalize on Autodesk PLM 360 to manage your enterprise business processes; including new product introduction, items and BOMs, change management, document management and many more. We will discuss how to improve your organizations performance and product data visibility throughout your organization by incorporating different business applications onto a single platform. Understand how to improve compliance to your NPI and Quality processes by implementing task management with workflow validation. Learn how to track your development process through the use of connected, but dedicated, workspaces for different departmental tasks. Our hope is that attending this class will give you a tour of how Autodesk PLM 360 can transform your business, and prepare you for the next steps in implementing PLM 360 for NPI.
Discovering New Product Introduction (NPI) using Autodesk Fusion LifecycleRazorleaf Corporation
In this session you will learn how to capitalize on Autodesk Fusion Lifecycle to manage your enterprise business processes; including new product introduction, items and BOMs, change management, document management and many more. We will discuss how to improve your organizations performance and product data visibility throughout your organization by incorporating different business applications onto a single platform. Understand how to improve compliance to your NPI and Quality processes by implementing task management with workflow validation. Learn how to track your development process through the use of connected, but dedicated, workspaces for different departmental tasks. Our hope is that attending this class will give you a tour of how Autodesk Fusion Lifecycle can transform your business, and prepare you for the next steps in implementing Fusion Lifecycle for NPI.
Why Value Stream is key to Digital Product Delivery Mani Maun
Using Value Stream to visualize the end-to-end Flow of Digital Products and Services
Managing what flows through Value Stream can help bridge the gap Business and IT
Measurement of key metrics can enable data-driven decision making to improve value delivered to customers
Are you working in a Marketing team trying to produce, gather and distribute content across Web and Print or any other channels? If so this slide deck explains some of the common challenges and how they can be addressed with ec2i's Renaissance Marketing Technology
Value Stream Mapping is a key component of Value Stream Management – the process by which Lean concepts and tools are utilized to minimize waste and promote one piece flow pulled by customer demand through the entire operation.
Is Your Enterprise “fire-fighting” translation issues? Optimize the process w...dclsocialmedia
Join Scott Carothers, Senior Globalization Executive at Kinetic the Technology Agency for an overview of specific translation metrics that will assist your enterprise in optimizing the translation process, and assist you in leading your organization as an advocate of continual process improvement.
How and When to Switch to Structured Content - WorkshopIXIASOFT
How and When to Switch to Structured Content - Workshop
Presented by Nolwenn Kerzreho, IXIASOFT Technical Account Manager - Europe, at NORDIC TechKomm 2016.
Localization in an Agile Development EnvironmentAdam Blau
Part 2 of this webinar with Adam Asnes of Lingoport and Yuka Kurihara, Director of Localization at Pitney Bowes Business Insight to to highlight strategies and examples for effectively implementing software globalization efforts within Agile.
We had 2,784 respondents across 115 countries and in 9 languages, from translation professionals across the entire translation supply chain – enterprises, corporates, government
bodies, language service providers and freelance translators.
Take a look back through the years at the technological
innovations and events that have taken SDL from its
beginnings to where it is today.
Find out more: http://bit.ly/1XJMD3X
SDL Studio GroupShare 2015 provides the ultimate collaboration environment. Making preparation, translation, review and finalisation, easier and quicker, so increasing efficiency and productivity while maintaining quality, consistency and security throughout.
Find out more about SDL Studio GroupShare 2015: http://bit.ly/1ixRQvI
Unleash the potential of your SDL Trados Studio PlatformSDL Trados
This presentation explores the first truly open translation environment SDL Trados Studio and explains how anyone can build an app on the platform trusted by tens of thousands of translators.
With the release of SDL Trados Studio 2014 CU2, came the new Integration API, bringing with it a whole host of development opportunities. View these slides to discover the cool things that can be achieved with this great new addition to our Software Development Kit.
SDL Trados Studio 2014 - Working with advanced file typesSDL Trados
Taking a look at the new file filters that have been added including the new, faster XLIFF filter which now supports alternate translations, new, faster HTML filter with HTML5 and SGML support, redeveloped, faster TTX filter, enhanced XML filter which support for open W3C standards such as ITS 2.0.
SDL BeGlobal The SDL Platform for Automated TranslationSDL Trados
Post edited machine translation as a skill and as an addition to the professional translators’ toolkit is now becoming widely accepted. Here you can see why...
An introduction to SDL Studio GroupShare 2014SDL Trados
For teams of translators working in collaboration and using SDL Trados Studio, this is a fantastic way to share Translation Memory, Terminology and Project information. SDL GroupShare 2014 offers a robust and hugely scalable solution for translation teams to work simultaneously on larger projects.
SDL Trados Studio is an incredibly powerful translation environment and many users only scratch the surface. This session explores areas of Studio platform typically reserved for experienced users but shows how easy it can be for everyone to find new ways of driving productivity and improving efficiency.
SDL Trados Studio 2014 has launched this autumn. Here an overview of all new features that have been introduced to help you enjoy your translation experience.
SDL Trados Autumn 2013 Roadshow Series - IntroductionSDL Trados
Exploring some of the key trends in translation industry and a brief summary of how SDL is enabling the profession to take advantage of the opportunities that are appearing every day.
Presented at the SDL Trados Forums 2013, these slides discuss the importance of terminology to all organizations worldwide. The slides set out to discuss the motivation for implementing terminology, how to then proceed and the results and benefits of terminology management.
Gain productivity with SDL Trados StudioSDL Trados
Presented at the SDL Trados Forums 2013, this presentation by Massimo Ghislandi Vice President of SDL Translation Productivity demonstrates the productivity enhancing features in SDL Trados Studio.
Presented at the SDL Trados Forums 2013, this presentation evaluates the growing need for translated content, the revenue opportunities and the technologies that help automate the translation process.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
3. 1. LEAN
LEAN: 1988. Derived from Japanese manufacturing industry
What is it?
A set of tools that assist in the identification and
elimination of waste
POKAYOKE
KANBAN
5S
VALUESTREAM
MAPPING
4. 1. LEAN – Differences between manufacturing and services
Understand customer demand
what you are going to get a lot of
and train for standard
Use specialists for exceptions
Pass the information ‘cleanly’ so
the specialist or the next step has
all the right information
STANDARDIZATION
Might not always useful in
Service industry
Can service industry and translation benefit from some of the
lean manufacturing techniques?
VALUE DEMAND
companies are in
business to serve these
demands
FAILURE DEMAND
Caused by failure to do
something or
something right for the
customer
MANUFACTURING
Companies are in
business to
manufacture a product
WASTE
Caused by failure to
achieve the right
quality in a produce
item
Reduce waste Reduce failure demand
5. 1. LEAN – What does it entail?
• Bad Translation
• Poor
terminology
• Wrong
document
• Manual tasks
• Wrong
resource used
• Change over
between jobs
• Non
streamlined
process
• Fluctuations in
customer
demand
• Can be caused by
Muda and Mura
• 100% utilization
• Absenteeism
1. Muda
3. Muri
2. Mura
SMED
Pull Method
Customer
value
Continuous
flow
Waste
elimination
Continuous
improvement
6. 1. LEAN - SMED
Quick change over influencing: Economic lot size
SMED: Single-Minute Exchange of Die
If change over can be reduced, economic lot size can
also be reduced
• Observer the current methodology (Separate
internal / external activities)
• Convert internal activities into external ones
• Streamline the remaining internal activities by
simplifying them
• Streamline the external activities
• Document the new procedure
• Do it all again!
• Observe the current process (Separate activities that
can be only done at the end of the project from those
that can be done during the project in parallel)
• Transform internal into external (File preparation from
translator to project manager)
• Consider specializing (Translation / QA / Review)
• Look at project preparation / Processing and simplify
• Document the new procedure
• Do it all again!
Quick processing of different jobs
IN TRANSLATION
If you can reduce the change over / preparation time
You will be able to take on more smaller jobs
7. 1. LEAN - Value Stream Mapping
Value stream mapping is a
lean manufacturing technique
used to analyze and design the
flow of materials and
information required to bring
a product or service to a
consumer.
8. 1. LEAN - What does it take to localise?
Steps No
TMS
WS WorldSer
Identify & package files for localisation One integrated system = no ha
Handoff files to localisation vendor/group Vendor access WorldServer di
Process files to generate scope and cost quote Filters, translation memory, sc
Review “blind” quotes, negotiate & signoff on cost WorldServer computes cost
Process files to generate projects for translators Filters, centralized TM/TD, aut
Send out translation projects manually via mail or ftp Workflow
Vendor performs scoping & translation Minimized by ICE and SPICE m
Manage issues raised by translator & exchange comments Workflow
Vendor processes projects to create review files Direct generation of XML on sa
Client performs linguistic and quality reviews
Exchange spread sheets with comments Issue tracking and segment co
Manually update changes in translation memory tool Browser translation workbench
Process projects to create final files Architecture: direct generation
Perform production and DTP on files Automated output, multilingual
Handoff final files for publishing and archive One integrated system
Update, merge, store, maintain TM manually Changes never made outside o
9. 1. LEAN – Mapping a translation process
Collate
BCU
Bruges
BCU
Singapore
BCU
Eindhoven
• Mainstream
• Hi-end
• DTV + FTV
Sign-off
Create
Commission
Translate Localise
Localise
&
translate
NSO’s
x17
Trade
Consumer
NSO’s
x17
Sign-offContent
DB
AKBS
MDB
Media
Ware
P3C
6 months
Product Catalogue Content Process
3 months
5 months
Web Content Process for Catalogue
4 months
4 months = new AKBS 2 months = update AKBS
Regional
Marketing
AKBS
Collate
Spain
Sweden
x17
x17
x17x17
x17
x17
Over 9,000
communications
required to source
content for catalogue
Translation happens
twice for the same
content
Content takes 4
months to
reach the web
Regional marketing
act as a ‘post-box’
and are a bottle-
neck
Different people
are chasing the
same content
Only 18% of
product leaflets
get to
production
Source: Philips presentation at SDL GIM conference, UK, November 2006
10. Content Manager
Determines what
content requires
translation
Process Start
Content Manager
Sends translation
request (email or FTP)
Content Manager
Manually extracts
content metadata for
localization
Content Manager
Manually extracts
content from content
store
Loc Manager
Reviews translation
request / manually
gathers content /
sends content
Vendor Loc Mgr
Sends translation
assets to translator
(email/FTP)
Vendor Loc Mgr
Performs word count
analysis and sends
quote
Loc Manager
Reviews quote
Translators
Collects content to
translate via email or
FTP
Translators
Translates content
Translators
Send translation
assets to Loc Project
Manager
Quote
Approved?
Vendor Loc Mgr
Adjusts / /resends to
Loc Manager (email/
FTP)
YES
NO
Pain:
Manual extraction of
translatable content
Pain:
Lack of automation
(integration into
content stores)
Loc Manager
Updates / maintains
Translation Memories
(if used)
Translators
Saves translation
assets in required
encoding
Pain:
No ability to
dynamically review in-
context (on-line)
Content Manager
Receives/collects
translated assets
(email or FTP)
In-country Reviewers
Review translated
assets
Content Manager
Sends assets/ref
assets to reviewers
(email or FTP)
Process End
Pain:
Manual gathering of
content to localize
Pain:
Vendor file analysis
results in excess cost/
delays
In-country Reviewrs
Retrieves assets
(email or FTP)
Pain:
Manual gathering of
content to review
Translations
Approved
Loc Manager
Retrieves translation
assets from reviewers
with status/notes
In-country Reviewers
Emails Loc Manager
with approvals or
suggested changes
NO
Content Manager
Retrieves translation
assets
Content Manager
Manually inserts
translation assets into
content store
Pain:
Lack of automation
(integration into
content stores)
Pain:
Manual retrieving of
translation assets
YES
Pain:
If changes made
directly to translation
assets, TM leverage /
reuse lost
Pain:
Increased cost / time
due to additional file
analysis and re-
translation
Pain:
No ability to
dynamically review in-
context (on-line)
Pain:
Unknown quality /
accuracy of TM
leverage,
Pain:
Increased costs due to
vendor TM
management / lack of
insight into TM quality
Company “A” manual steps aided /
automated with SDL TMS
Translation Vendor manual steps
reduced / eliminated with SDL TMS
Only manual steps expected in
translation process
Pain associated with translation
process step
Legend
1. LEAN – Mapping a translation process
11. 1. LEAN – Mapping a translation process
Content is gathered
through content
store workflow
CMS, etc) or change
detected
Process Start
Loc Manager
Reviews translation
request through web
interface for
authorization
Vendor Loc Mgr
Approves translation
request(optional)
In-country
Reviewers
Review translated
assets
Process End
Translation project
automatically
created through
defined business
rules
Assets for
translation
automatically sent
to or retrieved
by system
Assets are
automatically filtered
and analyzed against
existing centralized
TM
Cost analysis
preformed against
translation vendor(s)
agreed upon cost
model(s)
Vendor Loc Mgr no
longer has to do file
analysis– reduced
project management
costs
Translators
Translates content
Centralized TM
updated upon final
approval
Translation assets
are generated in
same format as the
source assets
Email sent to
Content Manager
signifying translation
project completion
Translation assets
sent to or retrieved
by content store
(CMS, etc.)
Analysis, technology
and automation
help reduce process
complexities
12. 1. LEAN - Value Stream Mapping
• Identify the target product, product family, or service.
• Draw a current state value stream map, which shows the current steps, delays, and
information flows required to deliver the target product or service. This may be a production
flow (raw materials to consumer) or a design flow (concept to launch). Assess the current
state value stream map in terms of creating flow by eliminating waste.
• Draw a future state value stream map.
• Work toward the future state condition.
Non Value adding steps
are often preparatory or
tidying up.
Consider using a post-it
notes to create the first
map so they can be
adjusted ”
“
• Identify recurring projects / customers which or
functions
• Draw a current state value stream map, which
shows the current steps, delays, and information
flows required to deliver the translation service.
• Assess the current state value stream map in
terms of creating flow by eliminating waste.
• Look at manual tasks, preparation, quality checks,
transfer of data, number of people touching a
task, ways to monitor status.
”
“
13. 1. LEAN - 5S
Workplace
organization method
How to organize a work
space for efficiency and
effectiveness ”
“
14. 5S
• SORT
See what papers / folders
/ files are necessary, what
should be eliminated
Create clean folder
structures
• STRAIGHTEN
Place all items whether
paper or digital in the
correct place so they are
easier to find
• SHINE
Keep the office clean and
tidy, your data storage in
good condition
• STANDARDIZE
Ensure a process is
adopted by everyone.
Use same conventions,
naming, places to store
• SUSTAIN
Maintain the procedure
• SORT
See what TMs are
necessary, which unit /
files should be eliminated
• STRAIGHTEN
Ensure all your TMs are
correctly stored ideally in
a central place
• SHINE
Use methodologies to
ensure your TMs are
clean (CCM)
• STANDARDIZE
Ensure everyone is using
the same process to
maintain clean TMs
• SUSTAIN
Maintain the procedure
in the long term
15. 1. LEAN - 5s benefits
Productivity
• Less wasted time searching
• Better organized way of working
Quality
• Encourages better process and reduces mistakes
and misplaced items
• In a file context improves TMs or Terminology
Improved Image and morale
• Customer visiting will get a better professional image
• Staff will be more motivated in a more pleasing
environment
16. RAPID
1. LEAN - Kaizen
Kaizen (改善)
Japanese for "improvement", or "change for
the better" refers to philosophy or practices
that focus upon continuous improvement of
processes in manufacturing, engineering,
and business management.
Kaizen Event
The Kaizen Blitz (or Kaizen Event) is a
focused, short-term project to improve a
process. It includes training followed by a
analysis, design, and, often, re-arrangement
of a product line or area. Process and Value
Stream Mapping are important tools.
The usual Kaizen Event takes 2-10 days
CONTINUOS
Key to success
• Small continuous improvements are
as important as large rapid ones
• Company’s leadership must be
involved
• People who perform the process
must be involved
• Celebrate and publicize the
accomplishment
17. Kaizen
• Standardize an operation
and activities.
• Measure the operation
(find cycle time and
amount of in-process
inventory)
• Gauge measurements
against requirements
• Innovate to meet
requirements and increase
productivity
• Standardize the new,
improved operations
• Continue cycle ad
infinitum
• Identify a process which is
constantly repeated such
as file distribution or
routing
• Measure timing for the
various process and
identify bottlenecks
• Compare your result with
the goal you set
• Innovate by simplifying,
automating, integrating,
improve practices
• Standardize the new,
improved process
• Continue cycle ad
infinitum
18. 1. LEAN – Kanban and Poka-Yoke
Scheduling system for lean and just-in-time (JIT)
production. Kanban is a PULL system to control the
logistical chain from a production point of view
There are examples of Kanban applied to services
which lead to:
- More visible backlog
- Individuals can pull workload
- Overall backlog is better managed
- Collaboration is improve
- Bottleneck more visible
A poka-yoke is any mechanism in a lean
manufacturing process that helps an equipment
operator avoid (yokeru) mistakes (poka). Its
purpose is to eliminate product defects by
preventing, correcting, or drawing attention to
human errors as they occur.
In the service industry this could mean improving
forms, adding compulsory steps in the process, use
software to enforce checks
KANBAN
POKA-YOKE
19. 2. QUALITY
• Incorrect work
• Work not requested
• Work completed too slowlyTask
• Failure to acknowledge the
customer
• Failure to listen to the customer
• Failure to react appropriately
Treatment
• Failure to clean facilities
• Failure to control noise, light,
temperature
• Failure to proofread a document
Tangible
What is it?
A combination of quantitative and qualitative perspectives for which each person has his or her own
definition; ie. "Meeting the requirements and expectations in service or product that were committed
to" and "Pursuit of optimal solutions contributing to fulfilling accountabilities".
20. 2. QUALITY - Evolution
• Statistics pervaded quality since the 40s
• Dramatic changes in the 70s when US lost market share to foreign
competitors, (lower price higher quality)
• Quality became strategic
1900
Inspection
1940s
Statistical
sampling
1960s
Organizational
quality focus
1980s and
beyond
Customer
driven quality
OLD CONCEPT OF QUALITY NEW
21. QUALITY
Manufacturing Services TRANSLATION
Conformance Tangible
factors
Files work,
punctuation is correct,
layout accurate
Performance Consistency Terminology is correct
Reliability Responsivene
ss to needs
Fulfilled all customer
requirements
Features Courtesy Personal relationship
Durability Timeliness Deadlines
Serviceability Atmosphere Doing work together
DEMING
Only 15% of quality problems are due to work error. 85% are caused by process and system.
It is up to management to correct system problems and create an environment that promotes quality
22. Six Sigma
Six Sigma is a set of tools and strategies
for process improvement originally
developed by Motorola in 1985. Six
Sigma became well known after Jack
Welch made it a central focus of his
business strategy at General Electric in
1995, and today it is used in different
sectors of industry.
Many lean techniques are
applied in Six Sigma
23. 2. QUALITY – Six Sigma
• A clear focus on achieving
measurable and quantifiable
financial returns.
• An increased emphasis on strong and
passionate management leadership
and support.
• A special infrastructure of
"Champions", "Master Black Belts",
"Black Belts", "Green Belts", etc. to
lead and implement the Six Sigma
approach.
• A clear commitment to making
decisions on the basis of verifiable
data and statistical methods, rather
than assumptions and guesswork.
In translation this would equate to 3.4
wrong words out of Million or 3.4
rejected projects in a million
24. 2. QUALITY – Six Sigma
• Any translation
department can
analyze their
workflow, identify
area where quality
could be impacted
and redefine
processes and
practices to ensure
better quality.
25. 2. QUALITY – Six Sigma
Measure Phase:
- Senior management involved
- Establish leadership commitment
- Train
- Schedule reviews
Analyze Phase:
- Define business goals
- Identify existing process and performance
- Define improvement projects
- Create performance measures
- Establish incentive / recognition
Improve Phase:
- Form a team
- Provide training to the team member
- Implement six sigma projects and use techniques
- Monitor status
Control
- Audit results
- Maintain the improved system
- Apply the incentive
- Apply continuous improvement
Measure Phase:
- Translation Manager / Owners / Tech Doc directors
- Establish leadership commitment
- Train
- Schedule reviews
Analyze Phase:
- Reduce Project Errors / Improve a language quality
- Identify existing process and performance
- Define improvement projects
- Create performance measures
- Establish incentive / recognition
Improve Phase:
- Form a team
- Provide training to the team member
- Implement six sigma projects and use techniques
- Monitor status
Control
- Audit results
- Maintain the improved system
- Apply the incentive
- Apply continuous improvement
PHILOSOPHY
Don’t spot mistakes at the end
and re-do the work, but
eliminate issues during the
process itself.
Suppliers always play a big
part. Ensure they are aligned
with your goals.
26. 3. PROJECT MANAGEMENT
A goal without a plan is just a wish
What is it?
Project management is the discipline of
planning, organizing, motivating, and
controlling resources to achieve specific
goals. A project is a temporary endeavour
with a defined beginning and end (usually
time-constrained, and often constrained by
funding or deliverables)
27. 3. PROJECT MANAGEMENT - PRINCE 2
• Prince 2 was released in 1996 as a generic project management method.
• Developed by UK Government.
• There are some key PRINCE2 processes. The arrows represent flows of information.
Every job in
translation is
a project.
28. PRINCIPLES THEMES PROCESSES
Business Justification Business case Starting up
Learn from experience Organization Initiating
Defined roles and
responsibilities
Quality Directing
Manage by stage Plans Controlling a stage
Manage by exception Risk Managing stage
boundaries
Focus on products Change Managing product
delivery
Tailored to suit the
environment
Progress Closing a project
3. PROJECT MANAGEMENT - PRINCE 2
Different size of projects will require use of different principle and processes.
However used in different measures, all stages could be useful.
PRINCIPLES
Should be accept this
project?
Learn from experience
Lead translators /
Reviers / Managers
Translate, review,
DTP etc.
Intervene only when
there is a problem
Ensure output to be
delivered is clear
Evaluate project size
and manage
accordingly
29. 3. PROJECT MANAGEMENT – PRINCE 2
QUALITY
REVIEW
CHANGE
CONTROL
PRODUCT
BASED
PLANNING
30. Quality Review
The quality review technique ensures a project's
products are of the required standard (i.e. meet
defined quality criteria).
• This takes place in a quality review meeting,
which identifies errors in the product.
• The quality review meeting will not attempt to
solve the problems it identifies.
• The meeting brings together people who have
an interest in the project's outputs and people
on the project team able to address issues
identified.
• Quality in translation is harder to
measure however consider the 2
aspects measurable and subjective.
• The quality review meeting can help
identify what went wrong and tries to
embed steps in the process to correct
them
• Translators, project managers,
reviewers, external resources etc.
should be involved.
31. Change Control
Formal process used to ensure that
changes to a product or system are
introduced in a controlled and coordinated
manner.
• It reduces unnecessary changes
• Avoid introducing faults or undoing
changes made by others
• Minizes disruption to services
• Ensure only the appointed people have
the power to change the control
processes. Ie. Only appointed
terminology lead can change
terminology or translator lead can
finalize a translation memory update.
• Ensure process is not changed without
communication
• Think when to apply the changes, to
avoid disruption
32. Product based planning
A method of identifying all of the products
(project deliverables) that make up or contribute to
delivering the objectives of the project, and the
associated work required to deliver them
Ensure that all the steps and deliverables
agreed to whoever customers are
documented and all the associated work
and steps is scoped and has resources
allocated to it.
33. Summary
LEAN
TECHNIQUES
QUALITY
MANAGEMENT
PROJECT
MANAGEMENT
Translation memory to
maximize productivity
Terminology databases to
better control and
streamline terminology
management
Server Technology to
centralize and reduce
manual tasks
Automated quality checks
to ensure measurable
quality is controlled
Quality checks profiles to
ensure consistent approach
Centralized management of
TM and Terminology assets
Auditing of status through
centralized project
management
Better communication
across the team through
use of standard packages