Jinan Babu A.R. has over 8 years of experience in business intelligence technologies. He has worked in roles such as Production Support Team Lead, ETL Analyst, BI Lead, Product Manager, and Risk Analyst. He is proficient with tools such as Informatica, Teradata, Cognos, Salesforce Wave Analytics, and SQL. He has a bachelor's degree in chemistry and a post-graduate degree in MCA. He is looking for a challenging role where he can utilize his technical, managerial, and interpersonal skills.

1. Jinan Babu A.R.
Assistant Consultant
Email: jinanbabu.ar@gmail.com Phone: +91 8095169574
Career Objective:
To take up a challenging role where in my managerial, technical and interpersonal skills would be
utilized to arrive at solutions that helps customer in realizing the business needs and at the same time
helping in enhancing the organization’s growth.
Professional Summary:
• 8 years of extensive experience in Business Intelligence technologies
• Worked as Production Support Team Lead, ETL Analyst, BI Lead, Product Manager, Risk
Analyst, Informatica Admin, Business Analyst, Salesforce Wave Analytics Developer.
• 7 years Support / Enhancement/ Business Analysis /Risk Analysis/Admin experience in data
warehouse tools (Informatica, Teradata, BO, Cognos), UNIX and SQL.
• Was on Onsite assignment for 4 years (Mexico).
• Working closely with super users.
• Proficient in support activities which includes ticket handling, case analysis, trouble shooting of
issues, RCA, requirement analysis and business analytical activities.
• Worked on Reporting tools (BO and Cognos)
• Worked with Business users for UAT, Product Test, Deployment, Training and End user post go-
live support
• Expertise in handling/managing data loads during database outage activities
• Strong knowledge on service delivery support
• Good knowledge of user access management activities
• Knowledge on SQL
• Knowledge on Salesforce Wave analytics development and architecture
• Exposure to Onsite/Offshore working model
• Excellent client management and collaborative skills
• Possess effective communication, problem solving, analytical, leadership skills and willingness to
learn and master new technologies quickly
• Expertise in working with end-users for support, troubleshooting and giving effective & efficient
resolutions for the technical issues within given SLA
• Ability to work independently and as a team
Achievement Awards:
• On The Spot Award
• Customer Appreciation Awards
• Service and Commitment Award
• Certified Green Belt in Six Sigma Quality
• Certified in Commercial Lending

2. Career Profile:
Dates Organization Designation
02-July-2007 - Till Date TATA Consultancy Services Assistant Consultant
Technical Skill Set:
Operating System Windows (98/2000/XP/Vista/Win7), UNIX
Languages C, SQL, SAQL
Tools Informatica 9
Cognos 8
Redwood Cronacle 8
IRIS Web
Clarify Tool
Service Desk Manager
Service Now
Business Object
Salesforce Wave Analytics
Salesforce Flex designer
Toad
SQL Assistant
Database Teradata, Oracle
Process improvement initiatives:
• Automated monthly script run process during close period (Savings $ 23000 USD)
• Created IRIS cases online tracker page which has resulted in value addition to customer (Savings
$ 17010 USD)
• Helped team members in creating UNIX script which would help in getting the details of all failed
loads emailed to our DL as a proactive monitoring measure
• Created a UNIX script which will list out the Cronacle scheduler’s status. This helped to reduce
manual effort spent on checking scheduler’s status
Projects:
Project 1:
Project Name Salesforce Wave analytics- Cloud Computing
Project Type Architect and Developer
Client GE Healthcare
Period August 2016 to till date
Description of Project The primary role of my team is to develop wave dashboards as
per client needs. Team will work with Europe business and
make sure the new dashboard design/enhancement is
completed within the given timeline as per the business

3. requirement. The main source of dashboard data is salesforce
and CSV files. Team is responsible for fixing any data issues
reported by Business in wave dashboard.
Technology Salesforce Wave Analytics
Role Team Lead
Team Size 4
Roles and Responsibilities:
Role Wave Dashboard developer
Responsibilities • Support any data issues with the existing dashboard
• Create new wave dashboards as per business requirement.
• Working with Salesforce team for source data issues.
• Weekly status calls with business.
• Coordinating with various teams
• Working with Dell Boomi team for enhancement requests.
• Delivering quality data to the users on time
• Prepare shift plan for the associates.
• Provide daily, weekly updates to the client on open data
issues/dashboard status.
• Mentor new team members
Project 2:
Project Name HQ RISK PM Support
Project Type Product Manager – Business and Risk Analysis
Client GE Capital
Period March 2014 to July 2016
Description of Project The primary role of PM Support team is to support Commercial
IRIS application. PM Team will work with Business/various IT
teams for issue solution, quality data delivery and ensure
smooth certification process.
Submission of varied business related attributes for business
reporting and analytics purpose. Submissions would reflect in
IRIS Front end and BOXI Reports per desired method of
extraction. PM Team is responsible for fixing any
data/application issues reported by Business and ensure quality
data delivery

4. Technology IRIS Web, Informatica (ETL Tool), Teradata (DB), SQL and BO
(Reporting Tool)
Role Team Lead
Team Size 6
Roles and Responsibilities:
Role Product Manager Team Lead
Responsibilities • Support anything/everything related to Commercial IRIS
• Tracking the issues/errors in IRIS Front end and fixing them.
• Data Quality report generation and Validation.
• Coordinating with various teams.
• Temporary fixes prioritized.
• Delivering quality data to the users on time
• Assisting application teams during application development,
enhancement and outages
• BI release activities
• Taking care of service now cases from users.
• Monthly RCA calls with businesses.
• Prepare shift plan for the associates.
• Provide daily, weekly updates to the client on open incident/service
request/problem status through calls/Mails.
• Mentor the new team members
Project 3:
Project Name Business Intelligence Production Support
Project Type Support and Maintenance
Client GE Healthcare
Period Aug 2008 to Feb 2014
Description of Project The project is intended to manage and run all the BI
applications. BI Support team is responsible for the delivery of
the data to the users spread across the world. This data is
needed for critical decision making and future planning. Also
the team will handle and track various issues that will occur
while loading the data. This kind of analysis is very essential for
resolving the issue and to reduce the failures in production.
Through this we can make sure that quality data can be
delivered to the user at the agreed time. The implementation of
this project should not only give GEHC the strategic edge over
its competitors but also the analytical and intelligent perspective
to its current reporting systems in place.

5. Technology Informatica (ETL Tool), Teradata (DB), UNIX, Redwood
Cronacle, SQL , Cognos and BOXI (Reporting Tool)
Role Team Lead
Team Size 10
Roles and Responsibilities:
Role Team Lead and BI PST Specialist
Responsibilities • Managing the BI production environment in GE Healthcare
• Delivering quality data to the users on time
• Daily monitoring of 600 jobs and fixing load issues if any
• Co-ordination with Informatica, BOXI, Cognos and Cronacle Admin
teams for various outages and communicating the same to program
teams/users.
• Assisting program teams during application development and
release
• Planning and preparing for the outages that are related to the
environment
• Writing Unix Scripts based on the requirement.
• Resolution of data loading issues in Teradata.
• Taking care of SDM cases from users by using SDM tool.
• Tracking the defects and preparing statistical reports and charts.
• Prepare shift plan for the associates.
• Provide daily, weekly updates to the client on all project status
through calls.
• Mentor the new team members
• Managing Application issue resolution
• Assisting the Informatica/Cronacle/Teradata Upgrades
• Handling Informatica Admin activities.
Trainings Undergone:
Program or Course Month/ Year
Unix Feb 2012
Informatica 8.6 admin console Oct 2012
Teradata June 2013
Informatica 915 Feb 2014
IRIS Web March 2014

6. Big Data Feb 2015
Business Managerment October 2015
Salesforce Wave Analytics July 2016
Training Conducted:
Program or Course Dates
GAMS process In BI Dec 2012
Unix Basics April 2013
PST role in BI Nov 2013
Informatica Basics Feb 2014
SDM March 2014
Commercial IRIS Dec 2014
Service Now Oct 2015
Flex Designer Dec 2016
Education Qualification:
Level Main Subject Marks in % Institute/University Year of Pass
out
Post-Graduation MCA 6.82 CGPA Sastra
University,Thanjavur
2013
Graduation B.Sc Chemistry 87 Gove Victoria
College/Calicut
University
2007
Plus Two(12th) Physics, Chemistry
& Mathematics
78 PMG HSS, Palakkad,
Kerala
2004
S.S.L.C (10th) 88 KHS, Palakkad,
Kerala
2002
Personal Details:
Date of Birth 27–05-1987
Nationality Indian
Languages Known English , Malayalam ,Tamil
Extra-curricular activities:
• 2nd Prize in Caroms held as part of indoor sports meet
• Participated and completed TCS 10k Marathon
• Table Tennis doubles champion in TCS Annual sports meet
• 2nd Prize in Table Tennis singles held as part of Indoor sports meet