Robert has been the sales manager of EMEME Robot Co., Ltd in Taipei since 2013. Under his leadership, the company's sales revenue doubled in 2013 and increased 140% in 2014. He holds a master's degree from the University of Cambridge and a bachelor's degree from National Chengchi University in Taiwan. Robert has helped launch new robotic vacuum cleaner products, expand sales channels in Taiwan and China, and manage EMEME's sales team.

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Name : Chang, Jung-sheng (Robert)
Base Location : Taipei
Email : robertcjs@hotmail.com
Mobile : Taiwan +886 (0)910366405
CANDIDATE’S OVERVIEW
 Robert has been working as a sales manager for EMEME Robot Co., Ltd at Taipei since Feb 2013.
 He is a result-driven professional who has fully donated himself to EMEME and the robotic vacuum cleaners
industry. Ever since his involvement, for the first year EMEME’s sales revenue has been increasing twice more
than that of the previous year, which convinced LOTES Group, its mother company, into investing more funds,
and for the second year, EMEME’s sales revenue has been soaring 140% since its product has successfully been
promoted through retail market and online shopping in China.
 Robert has master degree of English and Applied Linguistics at University of Cambridge in England and his
bachelor degree of English Literature and Linguistics at National Chengchi University in Taiwan.

SALES ACHIEVEMENT
 EMEME Robot Ltd 2013-present
2013 Sales Target: 0.1M Sales Achieved: 0.5M
2014 Sales Target: 0.5M Sales Achieved: 0.7M
PROJECTS AND ROLES
 Online and Offline Sales Channel Management
2013/02 – Sales Rep(2013) / Sales Manager(2014-)
 Establish marketing strategy for online sales channel in Taiwan and China.
 Build up customer relationship with leading retail chain, MITSUJOSHI, FAR EASTERN, GLOBALMALL, and
TAIMALL and participate in district sales event for producing incremental revenue and branding.
 Manage relationship with domestic TV Home shopping, EHS, U-MALL, VIVA for product promotion.
 Product Management
2013/07 – Sales Rep(2013) / Sales Manager(2014-)
 Research, develop, and execute new product launches: EMEME’s Tulip101(Oct, 2013), Tulip099-01(Jan,
2015), and Tulip200(Mar, 2016).
 Coordinate between distributors’ demand and factory’s supply chain to meet and optimize sales
campaign. Respond promptly to customers’ inquiry and complaints and fix.
 Ensure and achieve event objectives. Organize marketing event and manage sales pipeline for
advertising promotions.
 Computex (Taiwan), AWE (China), IF (Germany) trade show
2013/04 – Sales Rep(2013) / Sales Manager(2014-)
 Plan and participate in COMPUTEX, TAITRONICS, and other domestic consumer electronics trade shows
to reach EMEME’s online and offline distributors as well as direct customers in Taiwan.
 Organize and join in AWE and ASIA CES trade show to look for potential retailers in China.
 Implement action plans for IFA trade show in Germany to expand current customer base to Europe.
 Sales Team Management
2014/07 – Sales Manager

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 Provide highly professional sales and marketing expertise and back up to sales representatives.
 Manage relationship with suppliers, vendors, internal clients and community partners.
 Produce monthly sales report to LOTES and review each marketing budget for sales campaign.
PROJECT EXPERIENCE
2013/02- Sales Channel Management and Functions:
 Create business relationship and build up marketing strategy for leading sales channel online in Taiwan: YAHOO,
PCHOME, MOMO, PAYEASY and so forth, which represents 70% of the sales revenue in Taiwan.
 Sell directly and select appropriate agents to promote EMEME in TMALL, China’s biggest online sales channel,
which contributes to steady order of 1.5k per month for Tulip101.
 Work closely with GSEVEN to make EMEME available on over thirty counters at department stores country-
wide: SOGO, MITSUJOSHI, FAR EASTERN and so forth. Set up promotion counter at GLOBALMALL, and TAIMALL
shopping centers and supervise individual sales performance.
 Produce a 40-minute show to promote and sell EMEME on Home Shopping channels, EHS, U-mall, and VIVA TV.
300 pieces were sold within two weeks.
2013/10- Product Management and Functions:
 Monitor competitors and research, develop, and execute new product launches: EMEME’s Tulip101(Oct, 2013),
Tulip099-01(Jan, 2015), and Tulip200(Mar, 2016) to produce incremental revenue.
 Generate precise forecast from diverse data sources and coordinate between factory and distributors so that
sales event and stock issue can be both properly handled.
 Filter customers’ complaints and negotiate with R&D engineers to refine products for commercial purpose.
 Facilitate all stages of sales activities, from pre-sales promotion, business proposal preparation, and event
management to achieve sales target.
2013/04- Trade Show and Functions:
 Prepare itineraries for the trade show, including booth design, budget management, and sales campaign.
 Participate in the sales event to interact directly with end customers, distributors, and channels so as to make
sound judgments for marketing strategy.
 Compile and maintain a customer database that documents appropriate customer information and contacts
after the show. Select distributors to help brand promotion and sales pipeline in Taiwan and China.
2014/07- Sales Team Management and Functions
 Plan sales strategy and formulate company rules to both increase sales revenues and reduce waste to drive
sales growth and profits for the company.
 Supervise, train, and motivate sales staff with a hands-on style of management. Impact sales through coaching,
counseling , and influencing to accomplish desired outcomes.
 Prepare itineraries, call reports, and monthly business reports with sufficient detail and in a timely manner.
EDUCATION
2010/09 – 2011/06 English and Applied Linguistics University of Cambridge, UK
2005/09 – 2009/06 English Literature and Linguistics National Chengchi University, TW
LANGUAGE
English Fluent
Chinese Native