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Elizabeth Glau, CMP
Building Blocks Social Media




            @elizabethglau
Strategy



  Project
Management


 Attendee
 Research


  Human
 Resources



   Tools




             @elizabethglau
   Goals and Objectives
   Expand Reach
   Engage and Excite
   Content Marketing
   Improve Satisfaction
                                       Strengths
                                      Weaknesses
                                     Opportunities
                                        Threats




                           @elizabethglau
Social Media




Attendee                   Mobile
Matching                   Apps




            Audience
            Response




                          @elizabethglau
Social Influencer       Social Media                       Social Media
      Program              Reporters                         Ambassadors

• Acknowledgement     • Media Lounge                • Concierge Team
• Perks               • Comp Registration           • Encourage other
• Promotion           • Press Conferences             attendees




                                            @elizabethglau
% of Social Media Users Owning
           Each Device
                           Android

      10
                           Apple iPhone
11            35

                           Blackberry

     24
                           Windows
                           Smartphone


                                          2012 Edison Research




                         @elizabethglau
Social Media
                       Monitors




                                           Social Media
Live Tweeters
                                           Moderators




                                    Social Media
         Technical
                                     Concierge
         Concierge
                                       Team




                                         @elizabethglau
Who is the Voice of Your Organization?
                       Customer Service Skills
                      Online Personal Branding
                               Professionalism

                     @elizabethglau
   Photo Booth / Sharing
   Live Polling
   Moderating Platforms
   Content Capturing
   Dashboard / Twitter Wall
   Short Videos




                               @elizabethglau
 Social media concierge teams
 Thursday March 21st 1pm
 http://ow.ly/iSZhA




                    @elizabethglau
Elizabeth Glau, CMP
     Chief Foundation Strategist
 www.SocialMediaForPlanners.com
eglau@BasicSocialMediaTraining.com
           614-286-4685




                       @elizabethglau

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Increase Engagement at Your Event

  • 1. Elizabeth Glau, CMP Building Blocks Social Media @elizabethglau
  • 2. Strategy Project Management Attendee Research Human Resources Tools @elizabethglau
  • 3. Goals and Objectives  Expand Reach  Engage and Excite  Content Marketing  Improve Satisfaction Strengths Weaknesses Opportunities Threats @elizabethglau
  • 4. Social Media Attendee Mobile Matching Apps Audience Response @elizabethglau
  • 5. Social Influencer Social Media Social Media Program Reporters Ambassadors • Acknowledgement • Media Lounge • Concierge Team • Perks • Comp Registration • Encourage other • Promotion • Press Conferences attendees @elizabethglau
  • 6. % of Social Media Users Owning Each Device Android 10 Apple iPhone 11 35 Blackberry 24 Windows Smartphone 2012 Edison Research @elizabethglau
  • 7. Social Media Monitors Social Media Live Tweeters Moderators Social Media Technical Concierge Concierge Team @elizabethglau
  • 8. Who is the Voice of Your Organization? Customer Service Skills Online Personal Branding Professionalism @elizabethglau
  • 9. Photo Booth / Sharing  Live Polling  Moderating Platforms  Content Capturing  Dashboard / Twitter Wall  Short Videos @elizabethglau
  • 10.  Social media concierge teams  Thursday March 21st 1pm  http://ow.ly/iSZhA @elizabethglau
  • 11. Elizabeth Glau, CMP Chief Foundation Strategist www.SocialMediaForPlanners.com eglau@BasicSocialMediaTraining.com 614-286-4685 @elizabethglau