The document provides an overview of Information and Communication Technology (ICT) skills, discussing their importance in various domains such as home, workplace, education, healthcare, governance, and business. It highlights the benefits of ICT, including improved communication, efficiency, and decision-making, while also addressing the digital divide between those who are technology-savvy and those who are not. Additionally, it showcases practical examples of ICT usage in daily life, including online shopping and telemedicine.

1. CBSE Grade IX
UNIT III
ICT SKILLS

2. Topic to be cover
• INTRODUCTION TO ICT
• Components of computer system
• Peripheral Devices
• Basic Computer Operations
• Operating systems
• Introduction to internet
• Introduction to email
• Introduction to social media

3. INTRODUCTION TO ICT
• Information and communication technology (ICT) skills are the
abilities to use and understand a variety of technology software and
devices
• ICT comprises all the communication technologies such as internet
mobile phone , satellite transmission wireless network etc.

4. Roll and importance of ICT
• Information and Communication Technology (ICT) is a key driver of economic
and social development, and it has many roles and uses, including:
• 1) ICT at home:
• Writing a letter to a relative.
• Sending an email to a friend.
• drawing a picture on screen.
• Using the internet to research a class topic.
• Planning a route with a controllable toy.
• Using interactive games.

5. Information and Communication Technology (ICT) is a system that includes digital
technology, hardware, software, data, and the people who use it. ICT can help
businesses in many ways, including:
Improved communication: ICT tools like email, instant messaging, and video
conferencing allow employees to communicate and collaborate even if they're not in
the same location.
Increased efficiency: ICT can automate repetitive tasks, like data entry, so
employees can focus on more strategic work.
Better decision making: ICT provides access to data analytics, business
intelligence, and visualization tools that help professionals make data-driven
decisions.
Enhanced customer service: ICT can help businesses respond to customer needs
more quickly and effectively.
Improved employee satisfaction: ICT use can improve job satisfaction, especially
for younger, male, and unmarried employees.
Reduced paperwork: ICT can help reduce paperwork and human errors.
Easier HR operations: ICT can help recruiters hire employees from anywhere.
ICT in Workplace

6. ICT in EDUCATION
ICT in education can have many benefits, including:
•Improved knowledge retention: Visual learning is more effective than traditional
teaching methods,
and ICT can help students retain information more effectively.
Increased engagement: ICT can make learning more fun and enjoyable, which can
lead to increased engagement.
Improved concentration: Interactive tools can help students concentrate and
assimilate concepts more quickly.
Encourages critical thinking: The diverse sources of information that technologies
provide can help students
develop new points of view.
Promotes flexibility and autonomy: New technologies can help students learn
autonomously.
Facilitates communication: ICT can help teachers and students communicate
more easily, and the entire educational
community can access the same resources.

7. ICT IN HEALTH CARE
use of digital technologies to improve healthcare and health-related
outcomes.
ICT can be used in a variety of ways, including:
Telemedicine: The use of electronic communication to provide
healthcare services
•and exchange patient information remotely.
•Telemedicine can help provide specialized care to remote areas,
•and can also be used for education, research, and data management.
Sharing patient data: ICT can allow professionals and organizations to
share patient data,
•which can help with care coordination and decision-making.
Electronic Health Records (EHR): EHRs have transformed the
treatment of many types of patients.
Wearables and fitness devices: These devices can be used to monitor and prevent

8. ICT IN GOVERNANCE
Information and Communication Technology (ICT) is a key part of modern
governance,
transforming how governments interact with
citizens and manage operations. ICT can have a positive impact on governance by:
•Improving efficiency: ICT can help make government processes more efficient and
economical.
•Increasing transparency: ICT can make government operations more transparent,
which can help
•reduce corruption.
•Increasing accountability: ICT can help make governments more accountable.
•Increasing knowledge: ICT can help increase political awareness and
understanding among citizens.

9. ICT IN BUSINESS
ICT can help businesses in many ways, including:
Automation: ICT can automate repetitive tasks, such as data entry and customer
support,
• which can free up employees to focus on more important work.
Data analytics: ICT tools can analyze large amounts of data to help businesses
understand customer preferences,
• market trends, and operational inefficiencies.
Cloud computing: Cloud-based services can help businesses scale resources up or
down as needed,
•and can be cost-efficient.
Communication: ICT can help businesses improve communication between staff
members and with customers.
•Video can be used to add an extra layer to distance conversations.
Inventory management: ICT can help businesses maintain the right amount of
stock to meet demand.
E-commerce: ICT can support e-commerce and other digital communication.

10. IMPACT OF ICT ON SOCIETY
• Ict has effected society in way positive and negative ways.
• ICT has divided society into two categories:
• 1. Computer savvy individuals:
someone who has the knowledge and skills to use modern devices and technology
effectively such as online banking , shopping studying and more.
• 2. People with low knowledge of computer.
• People with little knowledge of computers are often described as computer-
illiterate, meaning they don't understand basic computer functions or are unable
to use computers well.

11. ICT in Daily Life
• Here are some examples of how ICT is used in daily life.
For paying utility bills
Reading news paper
Watching entertainment program online.
Playing online and offline games
For video calling
For online shopping
For booking flights, bus trains or movie tickets and hostels