This document outlines how to conduct case study research. It defines case study as a qualitative method that explores a bounded system or systems through detailed data collection from multiple sources. It describes the types of case studies as intrinsic, instrumental, or collective. The key steps are deciding if a case study fits the research problem, identifying the case(s), collecting data from various sources, conducting within-case and cross-case analysis, and reporting lessons learned. Validation involves ensuring a coherent narrative, adequate data, and attention to context. Case studies differ from narratives and ethnography based on their unit of analysis. The discussion covers whether theory is needed and balancing generalizability with depth.