This document provides an overview of case study research. It defines a case study as an in-depth inquiry into a contemporary phenomenon in its real-world context. Key features of case studies are that they focus on a single bounded system, use multiple data sources to provide an in-depth picture, and investigate within the system's natural context. The document discusses benefits and limitations of case studies, as well as challenges of conducting insider research. It emphasizes planning methodological triangulation and considering ethics when designing a case study for this course assignment.