The document outlines steps that Mr. Crisostomo should take to improve the quality of supervisors in his organization. These steps include conducting a training needs analysis, formulating a training design with objectives and a schedule, developing training materials, providing an appropriate training venue and resources, conducting the actual training, monitoring and evaluating the training, documenting lessons learned, and following up with on-the-job support like coaching. Specifically, the document recommends that Mr. Crisostomo provide skills training to supervisors to teach practical job skills and encourage innovation, and that he evaluate supervisors based on their job performance after training to determine who is ready for promotion.