The document discusses steps that Mr. Crisostomo should take to improve the quality of supervisors in his organization. It recommends that he implement a training and development program which includes conducting a training needs analysis, formulating a training design with objectives and timeline, developing training materials, selecting a venue, and conducting the actual training. It also suggests monitoring and evaluating the training to ensure objectives are met, documenting lessons, and following up with activities like job coaching. Specifically, it recommends a skills training for supervisors to teach hands-on skills and encourage innovation, and to evaluate supervisors based on their job performance after training to determine who is ready for promotion.