Carzonrent is India's largest car rental service provider, founded in 2000 to address the lack of standardized car rental services. The company implemented an online reservation system called INSTA across 50 locations. To better serve customers, Carzonrent developed a mobile app allowing bookings, management, and payments directly from iOS and Android devices. This increased bookings by 20% and expedited the customer experience. Carzonrent now services over 500 corporate clients and aims to establish itself as a global car rental brand at scale.

1. CARZONRENT

2. • SUBMITTEDTO: - SUBMITTED BY:
• Dr.VISHAL GUPTA. VIVEKTYAGI (BM- 016282)
SINGH ABHISHEK (BM- 016246)
SHRUBAK DAS (BM- 016234)
SIMRAN JALHOTRA (BM- 016258)
VIBHORTYAGI (BM- 016270)

3. INTRODUCTION
• India's # 1 personal groundTransportation Service Provider.
“India had only metered or non-metered taxis.A non-metered taxi was called ‘rent a car’ but it
was not really the same thing.”
• The company has its footprint in more than 250 locations including 10 airports
• It founded by Mr. Rajiv K.Vij in the year 2000.
• When Carzonrent launched in 2000, the taxi business in India looked very
different.

4. Business Purpose to Entry in India
• Technology plays a critical role and each stream of revenue is important
MPLS network to ensure that all transactions are recorded
They have built multiple applications Oracle Financials
• Technology model that helps us to execute newer products, newer services and
expand the fleet and manage

5. The First Steps
• Simple from the outside but quite complex due to of a number of permutations in
client requests
• Implementation of INSTA in a phased manner
• It is used at over 50 locations including contact centers, branch offices.

6. Business Situation andWeb Based
Platform
• Understanding the changing times, the client need of a self-hosted technology solution on
iOS and Android platform
• CarzonRent to allow customers to complete a rental contract using a mobile device
• Carzonrent wanted to become a technology-driven, nationally networked car rental
company
• INSTA, aWeb-based platform that was a sophisticated online reservation management
and billing system.

7. The Project
• Need to fix the issue of project INSTA
• Sophisticated online reservation management and billing system
• Give the rental company's customers a way to book themselves cars on their own
• Create an integrated payment gateway which would enable the pre-authorization
of payments

8. SOLUTIONAPPROACH
• To enable clients, make online bookings through mobile devices team here
developed fully integrated consumer-facing mobile app
• Simple booking management and cancellation user could modify, review and
cancel bookings as desired
• . Drivers can accept or reject a request ensuring timely reply to passengers.
• A new SOS feature enabled passengers to intimate law officers in case of trouble
with an instant dial

9. BENEFITSAND RESULTS
• Increased booking rates by 20%
• Optional extras like car type, time of travel can be easily chosen via the app.
• Expedited the customer check-in process.
• Enhanced brand perception among mobile users

10. NEW ACHEIVEMENT BY CARZONRENT
• ‘The Best Car Rental Company in India’ Award at Financial Express BusinessTravel
Awards India in 2004
• Carzonrent services over 500 corporate clients, major hotels, Emirates-the best
airline in the world.
• Easy mobile application suite and point to point Limo services with WiFi facility.
• To build “Carzonrent” as the Indian car rental brand with global scale in terms of
fleet size and operations