The document discusses a SaaS platform called NOW! OS that manages digital mobility services including parking, EV charging, bike sharing, and other services. It can integrate with various hardware components and provides features like payment processing, pricing rules, reporting, and customer web/mobile applications. Implementation services help set up the platform and connect it to hardware. Support and maintenance is also provided through ongoing software updates and technical support. Case studies showcase customers like Fastned and ELMO that use it for nationwide EV charging networks.

1. SAAS FOR
DIGITAL
MOBILITY
1

2. ABOUT NOW! INNOVATIONS
• We have provided the parking management platform since 2003.
Platform includes the following modules: asset management, pricing, payment and billing
for parking, EV charging, bike parking, and other mobility services.
• We have a proven track record of successfully implementing mobile parking and EV
charging across diverse international markets: Estonia, Russia, USA, the Netherlands, etc.
• We are now a part of the InfraPark Group - one of the world leading parking operators
INDIGO (VinciPark).
• Among our customers we have small and mega cities, parking operators, EV Charging
providers, and an EV Sharing Operator. Our largest customer is a 12m inhabitants city
with more than 3m parking transactions per month.
www.parkindigo.com
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3. SMART EV CHARGING
In addition Smart EV Charging takes into account the electricity grid capabilities and help
energy distribution networks to balance the loads using economic mechanisms like price
control and vehicle-to-grid technologies.
With the exponential growth of electric vehicle market there is a need
for a new services that allow drivers to charge wherever needed:
at home at office on a road
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4. SAVE TIME AND MONEY
Single, yet flexible EV charging platform will allow you to connect
many different type of chargers to provide unified EV charging
service
• Avoid hardware lock-ins
• Unlimited charge points and drivers supported
• Avoid spending money on payment terminals
• Mobile payments built-in
4

5. MOBILITY OS FOR EV CHARGING
For Operators
• Whitelabel EV Charging management
platform as a service to run the
chargingservice
• Customized mobile app, driver’s portal,
SMS or IVR service
• Support for industry standards
For charge point owners
• Enable multiple payment operators for
your charge point
• Decide your tariffing policy
• Hardware configuration and
management
References
ELMO nationwide
charging network
Estonia
Fastned nationwide
charging network
The Netherlands
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6. INTRODUCING SOLUTION
COMPONENTS
6

7. KEY ELEMENTS
•NOW! os based solution consists of 4 key elements:
NOW! OS as
charge point
managemen
t system
Professional
implementation
services
Support &
maintenance
NOW! Saas
solutin with
cloud hosing
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8. HOW IT WORK: DIGITAL BILLING & PAYMENT
NOW! makes digital payments possible by linking user (through mobile phones, ID-cards,
license plates) with his/hers cloud based mobile wallet, calculating personalised parking
costs and sending payment requests to payment gateway to transfer money from user
payment source (e.g. mobile wallet, credit card, PayPal) to operator’s bank account.
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• Choose your
service and
authorise
payment using
B2C mobile or
web application
• NOW! OS verifies the
authorisation and user’s
mobile wallet balance status
and calculates the service cost.
• NOW! OS sends payment
request to Payment
Service Provider to make
money transfer

9. INTEGRATION WITH CHARGERS
9
DRIVER NOW! OS OCCP PROTOCOL CHARGER
CREATE/ STOP
SESSION
SESSION
STARTS/ STOPS
CALCULATION &
BILLING
REMOTE STARTS/
STOPS TRANSACTION
STARTS/ STOPS
TRANSACTION

10. HOW TO SET-UP EV CHARGING SERVICE
10
When developing your own service branded billing and payment solution, at least
following steps have to be completed, before launching the service.
SET-UP BUSINESS
RULES
BRANDING
SET-UP PAYMENT
CHANNEL
CONNECT
CHARGERS
DESIGN/ CUSTOMISE
APP
CREDIT POLICIES
BILLING RULES
PRICING PACKAGES
DESIGN/ CUSTOMISE
WEB
DESIGN RFID-CARDS
ACQUIRE MERCHANT
ACCOUNT
DEFINE ACCEPTABLE
CARDS
INTEGRATE WITH
PAYMENT GATEWAY
DEFINE CHARGER ID
RULES
SET-UP QR-CODES
& LABELS
OCPP INTEGRATION

11. HOW TO CHARGE FOR THE EV CHARGING?
11
UNIT BASED PRICING
• kWh pricing
• Session-based pricing
• Time-based pricing
Add more dynamics in unit based pricing:
• Based on location, time, date and amount
delivered
• Based on customer groups
• Individual pricing
• Switching pricing package based on
consumption
SERVICE FEES
• Monthly/yearly subscription fees per account or
per ID device (RFID-card, mobile phone)
• Registration/activation fees
• ID-card delivery fees
• Invoice delivery fees
• Transaction (convenience) fees
• Bundling: service fee includes certain amount of
units (kWhs, minutes) included
NOW! OS allows you to develop various combinations of pricing packages.

12. There are three main methods to collect money from the users: pre-paid,
pay-as-you-go or post-paid models. Each have it’s own pros and cons.
WHEN TO COLLECT MONEY
12
PRE-PAID PAY-AS-YOU-GO POST-PAID
Drivers have to pre-fill
their account before
getting access to
service.
Money is collected
right aſter the service
is rendered (car is
charged)
Drivers pay once a month
based on the invoice which
aggregates sessions and
service fees.
PROS Low credit risk Rather low credit risk
Low transaction costs
favoured by the customers
CONS Inconvenient for users
Lots of transactions,
which increase
transaction costs
Higher credit risk

13. MANAGING PAYMENTS
13
Digital payments are easy to track and audit, if your billing platform
features right tools. In addition, implementing and enforcing proper credit
policies prevent the misuse of the service. NOW! OS offers a variety of
tools to manage your payments.
REPORTS
• Service usage reports to get
a quick overview of how is
your service used
• Payment reports to monitor
the payment statuses
• Account balances reports to
track the movement in
individual accounts or
system wide status quo
CREDIT RISK MANAGEMENT
• Customer group or
individual credit limit
policies
• Optional usage limits
• Automatic debt
management processes of
reminders and blacklisting

14. APPLICATIONS: BACK-OFFICE
14
NOW! OS comes with web based back-office application that will allow
service manager to manage assets, configure pricing schemas, manage
customers and see various reports.

15. APPLICATIONS: CUSTOMER WEB
15
NOW! OS ships with built-in white-label consumer portal that allows
service providers to quickly launch driver self-service environment. Multi-
lingual consumer portal comes with structured web style set to allow
easy customisation.

16. • All our customers are free to use
their own User Interface solutions
for Mobile.
• All our customers are free to use
our standard White Label User
Interface solutions for Mobile.
• All our User Interfaces are easily
customised based on provided
brand rules and corporate visual
identity.
• All our customers have a
possibility to order special
modifications for a very
reasonable price and time.
EE US
RUNL
16
APPLICATIONS: CUSTOMER APP

17. IMPLEMENTATION SERVICES
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18. IMPLEMENTATION SERVICES
18
NOW! Implementation services help service providers to set-up NOW! OS,
configure it according to their needs, integrate with hardware and 3rd party
software and built consumer applications.
• System analysis and project
planning
• Set-up and initial
configuration
• Consumer apps
development
• Integrations development
• Testing

19. SUPPORT & MAINTENANCE
19

20. SUPPORT & MAINTENANCE
20
NOW! OS is provided in Software as a Service principle that also includes
ongoing support and maintenance for the service provider.
SUPPORT
• 24/7 3rd level technical
support according to SLA
• Web-based support ticket
handling system
• Covers debugging of NOW!
OS related issues
MAINTENANCE
• NOW! OS patches and
updates throughout the
service level agreement
• Quarterly release policy for
new features
• Hosting infrastructure
maintenance

21. CASE STUDIES
21

22. 22
CASE STUDY: FASTNED
• 200 stations
• Each station 2-8 chargers
FASTNED is building a nationwide quick charging
infrastructure for the Netherlands.
• Fastned uses station-based arrangement of
chargers. Mobile app detects automatically in
which station you are in and provides the list
of chargers immediately.
• Fastned uses kWh based tariffs and monthly
fees

23. 23
FASTNED: APP

24. 24
CASE STUDY: ELMO
• 167 quick chargers
• More than 3 000 users
• Average 20 000 sessions per
month
ELMO is a Estonian quick charging
network operator. ELMO operates the
largest commercial quick charging
network in Europe, with 167 quick
chargers all over the country.
ELMO uses 3 different customer
groups to provide different pricing
schemes starting with simple time-
based rate and ending with “Charge as
much as you like for 30EUR/month”
fee.

25. 25
ELMO: APP

26. EV FLOWS
26

27. EV CHARGING: APP QR CODE
Launch
app
Scan code
on charger
Verify
data
Start
charging
Automatic
payment
27

28. EV CHARGING: APP MANUAL
Launch
app
Verify data Start charging Automatic
payment
28

29. EV CHARGING: IVR
Call Follow voice
prompts
Verify
data
Activate
charger
Start
charging
29

30. EV CHARGING: RFID
Swipe RFID
card
Data
verification
Start
charging
Automatic
payment
30

31. NOW! OS
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32. NOW! OS OVERVIEW
NOW! OS is a software as a service platform that allows to connect
hardware on roads, streets, garages with sophisticated business logic
engine to provide:
• On-demand mobility services
•Parking
•EV-Charging
•EV car sharing
•Bike rental
• Booking services, i.e. pre-booking a parking space
• Permit services
• Subscription services
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33. 33
Municipalities
On-street parking
Parking meters Gates Parking guidance EV chargers SensorsRFID
Licence plate
recognition Enforcement Navigation Connected cars
Parking operators
Off-street parking
SOFTWARE AS
A SERVICE
Price
Engine
B2C
Application
HARDWARE
EV charging
network operators
Gated parking
Parking payment
providers
EV sharing
Pay as you Grow
Affordable initial investment,
volume based pricing.vav
White label
Apply your own branding.
Integrate
MobilityOS is hardware-neutral, modular and easy
to integrate. Any parking, EV charging and mobility
management hardware and so ware can be integrated
through API.
Aggregate
All parking and mobility data can
be aggregated into and presented
in MobilityOS.
Price calculations
personalization
• Price plans
• Dynamic rates
• Periodic rates
Geo-data
Map visualization
• Zones and spaces
• ID tags
• Geo-data and map
Customer portal
Web and App interface for:
• Service subscription
• Transaction history
• Payment
• Customer data
• Account settings
User interfaces
• Web
• App
• ID tags
• SMS
• IVR
• Automatic
Business logic
• Partners
• Reporting
• Credit and usage limits
• Automatic invoicing
Data aggregation
• Hardware
• So ware
• BI and analytical tools
• Dashboard
Payment methods
• Credit cards
• PayPal
• Bank accounts
• Carrier billing
• Pre-paid
• Post-paid
• Real time
Asset Monitoring
• Status monitoring
• Availability monitoring
Data neutralityData security
Asset
Management
On demand
services Booking Permit Subscription
B2B
Application
EV charging Other mobility services
OS

34. HOW DOES IT WORK?
NOW! Asset management:
Manages parking zones and areas
Provides information to apps and web
Provides various reports to operator Launch
app
Scan code
on charger
Verify
data
Start
charging
Automatic
payment
User experience
Connected platform Data aggregation
34

35. PLATFORM: PRINCIPLES
We have created the best in class parking and mobility management software.
Any parking and mobility management hardware can be integrated with NOW! Platform.
35

36. SOFTWARE AS A SERVICE
• Cloud based
•NOW! Mobility OS Software as a
Service is provided from ORCALE
data center in EU
• Easy configuration and customisation
• Accelerated feature delivery
• Scalability
• Open integration protocols
• Low initial investment
• Pay-as-you-grow
• White label
36

37. PLATFORM - MODULES
ASSET MANAGEMENT
BOOKING
DIGITAL
SUBSCRIPTIONS
MOBILE
WALLET
COMMAND CHANNELS
DIGITAL
ENFORCEMENT
DYNAMIC
PRICING
PAYMENT CHANNELS
MOBILE
APP
WEB
SERVICE
API
INTEGRATIONS
CUSTOMER
CARE
CRM SMART PARKING EVENT PARKING PRICING ENGINE
37

38. PLATFORM: ARCHITECTURE
Backend logic
Billing and autopayments
Invoice
generation
Reminder
services
Presentation layer
SMS
concentrator
Mobile
application
Web
services MAP
Scheduled
tasks
Cost
calculation
Database
Maintenance services
Data
Cost calculation
(redundant)
Reporting
& statistics
Front-end logic
38

39. PLATFORM: CORE FUNCTIONS
Price engine
• Tariffs and fees calculations
• Dynamic rates
• Periodic rates
• Price plans
• Credit and usage limits control
• Billing and invoicing automation
Assets management
• Location data management
• Asset configurations
• Status monitoring
• Availability monitoring
Business application
• Partner set-up
• Configurations
• Integrations
• Reporting
User accounts & CRM
• User account with mobile wallet
• Multiple payment sources
• History
• Support
• Debt management & black listing
39

40. ASSET MANAGEMENT
NOW! Platform is connected to various devices on streets, parking lots and garages, which
work in unison with user commands. As a central command platform we can read the
information from hardware like parking meters, gates, chargers, sensors, ANPR/LPR cameras
etc and initiate transactions. We can also authorise hardware to perform certain tasks like
opening the gates or start charging.
Asset management
The assets are the items that create the revenue for
the service. NOW! Platform asset management is a
tool to manage and define your parking assets: spots,
zones, parking meters, garages etc.
Features
• Pricing zones and places
• Geo-data management
• Availability maps
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41. ASSET MANAGEMENT
• Asset Map enables storing all mobility
assets in an easy to aggregate and use
database with unlimited metadata and a
variety of mapping information.
• Asset MAP enables linking all mobility
assets with a live status feed, e.g.
parking availability, pricing, chargers’
occupancy, etc.
• Asset MAP allows pushing Mobility Data
to 3rd party or municipal web services
and maps as regular KML data feed.
• Asset MAP provides opportunity to earn
additional revenues by selling DATA to
navigation and booking services.
ELMO
Chargers
map
Moscow
Parking
map
All assets
linked
41

42. REVENUE MANAGEMENT
Loading...
Revenue management
Now! Platform revenue management is a tool to set up and
monitor the business rules of the parking services
Features
• Various payment and funding options
• Customer mobile wallets
• Dept management
• Revenue reporting
NOW! Platform is connected to various devices on streets, parking lots and garages, which
work in unison with user commands. As a central command platform we can read the
information from hardware like parking meters, gates, chargers, sensors, ANPR/LPR cameras
etc and initiate transactions. We can also authorise hardware to perform certain tasks like
opening the gates or start charging.
42

43. CENTRAL BILLING
NOW! Platform is connected to various devices on streets, parking lots and garages, which
work in unison with user commands. As a central command platform we can read the
information from hardware like parking meters, gates, chargers, sensors, ANPR/LPR cameras
etc and initiate transactions. We can also authorise hardware to perform certain tasks like
opening the gates or start charging.
Central billing
Now! Platform billing helps you to manage
rates and fees for various assets, customer
groups and authorisation methods.
Features
• Central management of pricing
• Dynamic pricing and personalised rates
• Monthly and service fees
43

44. PLATFORM: PAYMENT OPTIONS
Payment API
Queue based payment management
Tokenisation of payment sources
Payment PUSH importing
Payment PULL importing
Real-time payment sources
Credit card payment sources
Web payment sources (PayPal)
Carrier billing
Scratch cards
Payment confirmation notices
Mobile wallet: Pre-paid
Credit / debit card
Bank account
Carrier billing
PayPal
Scratch card
Mobile wallet: Post-paid
Credit / debit card
Bank account
PayPal
Automatic invoices
Customised templates
44

45. CUSTOMER MANAGEMENT
NOW! Platform is connected to various devices on streets, parking lots and garages, which
work in unison with user commands. As a central command platform we can read the
information from hardware like parking meters, gates, chargers, sensors, ANPR/LPR cameras
etc and initiate transactions. We can also authorise hardware to perform certain tasks like
opening the gates or start charging.
Customer management
NOW! Platform CRM tools allow you to configure different
customer groups, their rate classes, personal settings etc.
In addition we provide a customer support toolkit for the
operator.
Features
• Customer classification
• Account management
• Account history
• Customer support
45

46. USER INTERFACES
NOW! Platform is connected to various devices on streets, parking lots and garages, which
work in unison with user commands. As a central command platform we can read the
information from hardware like parking meters, gates, chargers, sensors, ANPR/LPR cameras
etc and initiate transactions. We can also authorise hardware to perform certain tasks like
opening the gates or start charging.
User interfaces
NOW! Platform provides multiple
interfaces for the drivers including:
• SMS
• IVR
• Mobile app
• Customer portal
• License plate reading
• RFID-cards
46

47. PLATFORM: CONNECTIVITY
Parking
Users
Mobile
Parking
SMSC
Redundant
Mobile
Parking
Redundant
SMSC
Web
GSM/
GPRS
HTTP / HTTPS
Proprietary protocols
Firewall
VoIP
Gateway
Mobile HTTP
gateway
Internet Mobile Parking
System
Mobile
Operator(s)
Garage
gates
Parking
administrators
Billing
System
Parking
meters
3rd party systems, e.g.
POS Oracle
IVR
parking
SMS
parking
APP
parking
Mobile Web
parking
47

48. PLATFORM: INTEGRATIONS
Integration API
One of the most common ways to integrate with other technology and services.
Hardware
Parking meters
Gates
License plate readers
RFID readers
QR code scanners
Sensors
EV Chargers
etc.
Software
Billing
Vehicle register
Social register
Call center
Roaming services
Enforcement systems
Registers
etc.
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