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BUSINESS
PROCESS
REENGINEERING
PREPARED BY : FAREEDAH
MOHAMMED ISMAIL
BATCH A
NATURE &
PROCESS
OF CHANGE
Types of change
 Strategic: is a change in strategy or mission of organization.
 Structural: is a change in organization structure such as team building.
 Process oriented: are changes related to technology
 People centered: includes changes directed at the attitude ,behaviour, skills or
performance.
Nature of change
 Change is any alternative in the current work environment.
 Sources of change are :
 Change originates either in internal or external work environment.
 Internal change includes managerial policies ,processes, methods and employee
attitude.
 External sources include political ,social , economic, technological environment.
Rates of change
 Evolutionary : it can be viewed as based on its pace.it focus on the incremental
steps taken to bring about progress.
 Revolutionary : it focus on bold,major breakthrough.it brings about dramatic
transformation in organization strategies and structure.it brings about out of box
thinking.
 For example BPR is a tool of revolutionary change which is immediate rather than
incremental.
Forces of change
1.Nature of workplace
 More cultural diversity
 Increase in professionalism
 Inadequate skills of new entrants
2. Technology
 More computers and automation
 Tqm programs
 Reengineering programs
3. Economic shocks
 Security market crashes
 Foreign currency fluctuates
4. Competition
 Global competition
 Mergers and consolidation
RECOGNISE THE NEED FOR CHANGE
IDENTIFYING CHANGE METHOD
UNFREEZING STATUS QUO
MOVING TO NEW CONDITION
MOVING TO NEW CONDITION
REFREEZING TO CREATE NEW STATUS QUO
THE CHANGE SEQUENCE
PROCESS OF CHANGE
Levels of change process
THANKYOU…

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Business Process Reengineering

  • 1. BUSINESS PROCESS REENGINEERING PREPARED BY : FAREEDAH MOHAMMED ISMAIL BATCH A
  • 3. Types of change  Strategic: is a change in strategy or mission of organization.  Structural: is a change in organization structure such as team building.  Process oriented: are changes related to technology  People centered: includes changes directed at the attitude ,behaviour, skills or performance.
  • 4. Nature of change  Change is any alternative in the current work environment.  Sources of change are :  Change originates either in internal or external work environment.  Internal change includes managerial policies ,processes, methods and employee attitude.  External sources include political ,social , economic, technological environment.
  • 5. Rates of change  Evolutionary : it can be viewed as based on its pace.it focus on the incremental steps taken to bring about progress.  Revolutionary : it focus on bold,major breakthrough.it brings about dramatic transformation in organization strategies and structure.it brings about out of box thinking.  For example BPR is a tool of revolutionary change which is immediate rather than incremental.
  • 6. Forces of change 1.Nature of workplace  More cultural diversity  Increase in professionalism  Inadequate skills of new entrants 2. Technology  More computers and automation  Tqm programs  Reengineering programs
  • 7. 3. Economic shocks  Security market crashes  Foreign currency fluctuates 4. Competition  Global competition  Mergers and consolidation
  • 8. RECOGNISE THE NEED FOR CHANGE IDENTIFYING CHANGE METHOD UNFREEZING STATUS QUO MOVING TO NEW CONDITION MOVING TO NEW CONDITION REFREEZING TO CREATE NEW STATUS QUO THE CHANGE SEQUENCE
  • 10. Levels of change process