Business	
  Focused	
  	
  
IT	
  Strategy	
  
A	
  Gartner-­‐aligned	
  approach	
  
	
  
Muhammad	
  Jameel,	
  PMP	
  
Version	
  1.0,	
  1st	
  Aug,	
  2015	
  
2	
  
1.  Why	
  IT	
  Strategy?	
  
2.  What	
  does	
  a	
  great	
  IT	
  Strategy	
  look	
  like?	
  
•  Business	
  Success:	
  Strategic	
  Postures	
  
•  Business	
  Capabilities	
  
•  Strategy	
  vs	
  Plan	
  
3.  How	
  to	
  create	
  a	
  great	
  IT	
  Strategy	
  
•  IT	
  Strategy	
  Framework	
  
4.  How	
  to	
  make	
  the	
  IT	
  Strategy	
  real	
  
•  List	
  of	
  IT	
  Strategic	
  Planning	
  Activities	
  
Table	
  of	
  Content	
  
Aligned	
  with:	
  
3	
  
“The	
  poorest	
  performing	
  IT	
  organizations	
  are	
  
distinguished	
  by	
  weak	
  delivery	
  practices”	
  
Why	
  IT	
  Strategy?	
  
“The	
  highest	
  performing	
  IT	
  organizations	
  are	
  
distinguished	
  by	
  strong	
  strategy	
  practices”	
  
Aligned	
  with:	
  
What	
  does	
  a	
  great	
  IT	
  Strategy	
  look	
  like?	
  
5	
  
Customer	
  
Intimacy	
  
Product	
  
Leadership	
  
Operations	
  
EfViciency	
  
BUSINESS	
  VALUE	
  DISCIPLINES	
   AGILITY	
  
Commoditized	
  
Applications	
  
Differentiating	
  
Applications	
  
Infrastructure	
  
Commoditized	
  Processes	
  
Differentiating	
  
processes	
  
Aligned	
  with:	
  
Business	
  Success:	
  Strategic	
  Postures	
  
W h i c h 	
   d i s c i p l i n e 	
   d o e s 	
   o n e 	
   v a l u e ? 	
   W h a t 	
   i s 	
   A g i l i t y 	
   f o r 	
   a 	
   c o m p a n y ? 	
  
	
  
Examples:	
  	
  
711	
  convenient	
  stores	
  focus	
  on	
  Customer	
  Intimacy	
  
Walmart	
  focuses	
  on	
  Operations	
  EfViciency	
  	
  
Cisco	
  focuses	
  on	
  Product	
  Leadership	
  
6	
  
Requires	
  
Supports	
  	
  
&	
  Drives	
  
STRATEGIC	
  POSTURES:	
  
OUTSIDE-­‐IN	
  PERSPECTIVE	
  
Customer	
  
Intimacy	
  
Product	
  
Leadership	
  
Operations	
  
EfViciency	
  
Demand	
  
side	
  
Supply	
  side	
  
EfViciency	
  Quality	
  
Agility	
  
Process	
  
Improvement	
  
Cycle	
  Time	
   Innovation	
  
Collaboration	
  
Transformation	
  
Cost/Revenue	
  
Change	
  
BUSINESS	
  CAPABILITIES:	
  
INSIDE-­‐OUT	
  PERSPECTIVE	
  
Drive	
  the	
  rest	
  of	
  capabilities	
  
Business	
  capabilities	
  
Business	
  capabilities	
  that	
  glue	
  the	
  demand-­‐side	
  strategy	
  and	
  supply	
  side	
  plan	
  
Aligned	
  with:	
  
7	
  
Strategy	
  vs	
  Plan	
  
•  1-­‐2	
  page	
  summary	
  of	
  strategy	
  for	
  board	
  
Board	
  Summary	
  
•  15-­‐20	
  page	
  descrip:on	
  of	
  direc:on,	
  AS-­‐IS	
  and	
  To-­‐BE	
  states	
  
IT	
  Strategy	
  
•  A	
  descrip:on	
  of	
  plan	
  to	
  get	
  from	
  AS-­‐IS	
  to	
  To-­‐BE	
  
IT	
  Strategic	
  Plan	
  
•  Detailed	
  descrip:on	
  of	
  current	
  IT	
  opera:ons,	
  including	
  budget,	
  
staff,	
  skills,	
  services,	
  applica:on	
  porGolio,	
  infrastructure,	
  assets	
  IT	
  Opera:ng	
  Plan	
  
Enterprise	
  Strategy	
  
IT	
  Budget	
  
Aligned	
  with:	
  
4	
  key	
  documents:	
  
How	
  to	
  create	
  a	
  
great	
  IT	
  Strategy?	
  
9	
  
Business	
  Context	
  
Business	
  Success	
  
Business	
  Capabilities	
  
IT	
  Contribution	
  
Demand	
  
IT	
  Governance	
  
IT	
  Principles	
  
IT	
  Financial	
  
Management	
  
Metrics	
  
Control	
  
IT	
  Services	
  
Enterprise	
  
Architecture	
  
People	
  
Sourcing	
  
Supply	
  
IT	
  Strategy	
  Framework	
  
Aligned	
  with:	
  
How	
  to	
  make	
  the	
  IT	
  
Strategy	
  real	
  
11	
  
IT	
  Strategy	
  Planning	
  Activities	
  
Plan	
  
Do	
  
Check	
  
Act	
  
1.	
  Define	
  
purpose	
  and	
  
scope	
  of	
  IT	
  
Strategy	
  
2.	
  Define	
  
Demand	
  
3.	
  Establish	
  
Controls	
  
4.	
  Define	
  
Supply	
  
5.	
  Iden:fy	
  &	
  
manage	
  risks	
  
6.	
  Establish	
  
communica:on	
  
mechanisms	
  
7.	
  Develop	
  
detailed	
  ac:on	
  
plan	
  
	
  	
  
	
  	
  
	
  	
  
Note:	
  Gartner	
  templates	
  available	
  
Aligned	
  with:	
  
12	
  
Muhammad	
  S.	
  Jameel,	
  PMP	
  
	
  
Senior	
  IT	
  Delivery	
  Consultant	
  
Muhammad.jameel@outlook.com	
  
LinkedIn:	
  Muhammad	
  S.	
  Jameel	
  
For	
  More	
  Information	
  

Business Focused IT Strategy

  • 1.
    Business  Focused     IT  Strategy   A  Gartner-­‐aligned  approach     Muhammad  Jameel,  PMP   Version  1.0,  1st  Aug,  2015  
  • 2.
    2   1.  Why  IT  Strategy?   2.  What  does  a  great  IT  Strategy  look  like?   •  Business  Success:  Strategic  Postures   •  Business  Capabilities   •  Strategy  vs  Plan   3.  How  to  create  a  great  IT  Strategy   •  IT  Strategy  Framework   4.  How  to  make  the  IT  Strategy  real   •  List  of  IT  Strategic  Planning  Activities   Table  of  Content   Aligned  with:  
  • 3.
    3   “The  poorest  performing  IT  organizations  are   distinguished  by  weak  delivery  practices”   Why  IT  Strategy?   “The  highest  performing  IT  organizations  are   distinguished  by  strong  strategy  practices”   Aligned  with:  
  • 4.
    What  does  a  great  IT  Strategy  look  like?  
  • 5.
    5   Customer   Intimacy   Product   Leadership   Operations   EfViciency   BUSINESS  VALUE  DISCIPLINES   AGILITY   Commoditized   Applications   Differentiating   Applications   Infrastructure   Commoditized  Processes   Differentiating   processes   Aligned  with:   Business  Success:  Strategic  Postures   W h i c h   d i s c i p l i n e   d o e s   o n e   v a l u e ?   W h a t   i s   A g i l i t y   f o r   a   c o m p a n y ?     Examples:     711  convenient  stores  focus  on  Customer  Intimacy   Walmart  focuses  on  Operations  EfViciency     Cisco  focuses  on  Product  Leadership  
  • 6.
    6   Requires   Supports     &  Drives   STRATEGIC  POSTURES:   OUTSIDE-­‐IN  PERSPECTIVE   Customer   Intimacy   Product   Leadership   Operations   EfViciency   Demand   side   Supply  side   EfViciency  Quality   Agility   Process   Improvement   Cycle  Time   Innovation   Collaboration   Transformation   Cost/Revenue   Change   BUSINESS  CAPABILITIES:   INSIDE-­‐OUT  PERSPECTIVE   Drive  the  rest  of  capabilities   Business  capabilities   Business  capabilities  that  glue  the  demand-­‐side  strategy  and  supply  side  plan   Aligned  with:  
  • 7.
    7   Strategy  vs  Plan   •  1-­‐2  page  summary  of  strategy  for  board   Board  Summary   •  15-­‐20  page  descrip:on  of  direc:on,  AS-­‐IS  and  To-­‐BE  states   IT  Strategy   •  A  descrip:on  of  plan  to  get  from  AS-­‐IS  to  To-­‐BE   IT  Strategic  Plan   •  Detailed  descrip:on  of  current  IT  opera:ons,  including  budget,   staff,  skills,  services,  applica:on  porGolio,  infrastructure,  assets  IT  Opera:ng  Plan   Enterprise  Strategy   IT  Budget   Aligned  with:   4  key  documents:  
  • 8.
    How  to  create  a   great  IT  Strategy?  
  • 9.
    9   Business  Context   Business  Success   Business  Capabilities   IT  Contribution   Demand   IT  Governance   IT  Principles   IT  Financial   Management   Metrics   Control   IT  Services   Enterprise   Architecture   People   Sourcing   Supply   IT  Strategy  Framework   Aligned  with:  
  • 10.
    How  to  make  the  IT   Strategy  real  
  • 11.
    11   IT  Strategy  Planning  Activities   Plan   Do   Check   Act   1.  Define   purpose  and   scope  of  IT   Strategy   2.  Define   Demand   3.  Establish   Controls   4.  Define   Supply   5.  Iden:fy  &   manage  risks   6.  Establish   communica:on   mechanisms   7.  Develop   detailed  ac:on   plan               Note:  Gartner  templates  available   Aligned  with:  
  • 12.
    12   Muhammad  S.  Jameel,  PMP     Senior  IT  Delivery  Consultant   Muhammad.jameel@outlook.com   LinkedIn:  Muhammad  S.  Jameel   For  More  Information