This document discusses business continuity management systems. It explains that such systems take a management approach to help organizations survive disruptive incidents with minimal disruption and continue serving customers. The document outlines that all operations carry some level of risk from environmental, people, premises, plant, and process factors. It argues that even small companies need continuity systems because they have less resilience, higher leverage, and more dependency. The benefits mentioned include peace of mind, avoiding surprises, opportunities for improvement and investment, potential for larger contracts, better competitiveness, protecting relationships, and demonstrating maturity.