Low Carbon Scotland Mind Fit Renewables 25th February 2015 Final

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… driving your behaviour
… creating your culture
A Hearts and Minds Solution to Make
Low Carbon Scotland a Success!

“over 78% of executives view sustainability and social
responsibility issues as critical for their future growth”
• have a strategic approach, yet still struggle to achieve
management and employee engagement
• successful organisations are those that have spent time to
engage the hearts and minds of all their people, and
demonstrate positive beliefs, attitudes and behaviours to drive
business results
• executives state the problems start with the difficulty of
achieving a sustainable ‘mind shift’ at executive and operational
levels within the organisation.
UN Sponsored Global Survey

Why Renewables are Slow
to be Rolled Out?
 Do Housing Associations understand the requirement for renewables ?
 How do we empower, support our teams to become more efficient?
 Do your employees understand Renewables ?
 Do we see the positive impact it has on our environment?
 Do our end clients get what Renewables can achieve for them?
 Do we believe the Renewable industry? If not, why not?
It all depends who’s listening
How do we ensure that we deliver success in 30/60/90 days ?
How can Low Carbon Scotland meet or exceed it’s targets?

“If you think you can do something,
or you think you can’t do something
you’re right.”
Henry Ford

Mind Fit Map®
6
Can-Do attitude
Powerful
(In control)
Won’t-Do attitude
Defensive
(Over control)
Can’t-Do attitude
Helpless
(Out of control)
Control
& Choice
Can
17%
Can't
57%
Won't
26%
Behavioural
Waste
Gallup 2013

Start with
Preventing Systemic & Behavioural Waste
How we can ensure that Low Carbon Scotland
is successful?

Behavioural WasteTM
“Behavioural Waste is the likely
consequence of stabilisation through
linear thinking, resulting in inflexible
systems, processes, policies and
procedures leading to cultural gridlock.”
Graham Williams 2014.
 can be usefully removed or reduced
× prevents us from achieving our purpose
× reduces our effectiveness or the effectiveness of others

Organisations Don’t Change – People Do
Most change programmes fail because:
 Focus on technical changes and business outcomes.
 Behavioural changes required, acknowledged but not built into
plan – “largest elephant in the room”.
 Senior people fail to act as the necessary Behavioural models
for the change.
Is this happening in the roll out of Renewables in your business?
“Human beings, by changing the inner attitude of their mind,
can change the outer aspects of their lives”
William James c1892

Traditional Business Model
Organisational
Purpose
(Mission, Vision &
Strategies)
Systems
(Stabilising
systems &
processes)
• Code of Ethics
• Learning & Development
• Recruiting Process
• Employment Law
• Talent Profiling
• ISO 9000 Quality Management
• Demand Management
• HSE – Risk Avoidance
• Professional Standards
• BS76000 Management System
People
(Linking people
with systems and
providing the
right skills &
knowledge)

Systemic & Behavioural Waste
Can’t do Won’t do
Can do
Organisational
Purpose
(Mission, Vision &
Strategies)
Personal
Meaning
(Knowing that
what I do adds
value)
Systems
(Stabilising systems
& processes)
Behaviours
(Add value/ remove
Behavioural Waste)
Convergent Point
Reality checking –
Is it really working?

Aligned Systems & Behaviours Business Model
Organisational
Purpose
(Mission, Vision &
Strategies)
Personal
Meaning
(Knowing that what
I do is meaningful
work & I add value)
Systems – do
things right
(Stabilising systems
& processes)
Behaviours – do
the right thing
(Add value/ remove
Behavioural Waste)
Convergent Point
(Reality checking –
is it really working?)
do things right do the right thing

Getting the Balance Right
Do things right
Do the right thing
Systems & Processes
Organisational Control
& Compliance
People & Purpose
Personal Control
& choice
“Leaders are people
who do the right thing;
managers are people
who do things right.”

For Low Carbon Scotland and all support companies to
ensure we exceed our goals and NOW?
• Greater staff engagement
• Reduction in Behavioural Waste
• Leaders inspire, engage and empower
• Increased personal and business performance
• Added value delivered and new value identified
• Increase in the efficacy of Renewable Energy
• Innovation is enhanced
• Teams are more dynamic and better led
• Talent is retained and attracted
• Enhanced Housing Association Status

A Mind Fit approach to Renewable Energy
Mind Fit Focus
• Small Changes have a Big Impact
• Eliminate Behavioural Waste TM
1000% improvement coming from 1000 x 1%
Stop looking for big wins.
Example : EcoGrady - a small incremental change, to assist
in reducing Fuel Poverty within a Housing Association.
Payback : 18 months. Cost 32 pence per day for water at 43C

Mind Fit
Potential Benefits & Growth Areas
• 16% Increased profit
• 18% Productivity increase
• 37% Less absenteeism
• 60% Reduction in quality defects
• 12% Customer satisfaction improved
• 25% Reduction in staff turnover

A Hearts and Minds Solution to Make
Low Carbon Scotland a Success!
How much Behavioural Waste can you afford?
• In times of Growth?
• In times of Austerity?
Get Mind Fit and Engage the
Hearts and Minds of All Your Team
Will you rebalance?
• Do the Right Thing
• Reduce Behavioural Waste

Thank You
Neville Gaunt
neville@mindfitltd.com
07713 640853
www.mindfitltd.com

Low Carbon Scotland Mind Fit Renewables 25th February 2015 Final

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Editor's Notes