Measurement and analysis are lynchpins for executive decision makers today's business environment. But too much data results in too few insights. Business Analysts - measure what matters and use those measures to improve process performance
New Asset Commissioning Process at ShellFCBPartners
Capital projects requires significant work up front – planning, engineering, development, testing. If the process is fragmented, handoffs and misunderstandings delay startup - it’s all investment and no return, millions of dollars lost. Shell Oil, one of the pioneers of business process management, tackled this problem through a new Commissioning-to-Operations process.
The Application of Business Analysis Principles to the Field of Knowledge Tra...KBHN KT
Abstract:
KBHN is a Federally funded Network Centre of Excellence (NCE) focused on early diagnosis and treatment for children and families affected by neurodisabilities such as Autism Spectrum Disorders, Cerebral Palsy and Fetal Alcohol Spectrum Disorders. Knowledge Translation is important for helping to move research based interventions and discoveries into practice and policy, for improving the lives of Canadians. KBHN's KT Core provides a suite of services to assist its researchers and trainees to maximize the impact of their innovations. However, what often remains 'unseen' are the systems and processes that have been developed and deployed to facilitate the smooth provision of these services to the Network and subsequent reporting. Principles from the field of business analysis have proven indispensable to the KT Core, such as: a) identifying stakeholders who are directly or indirectly affected/involved, b) requirements gathering from all stakeholders, c) design/improvement of processes and products based on this understanding of relevant stakeholders and their needs, as well as obtaining their feedback on proposed solutions. This presentation will describe how KBHN's KT Core has successfully applied general principles of business analysis (solutions such as process and product design/improvement) using three examples: 1) an improved process for drafting clear language summaries, 2) a new process created and operationalized for developing detailed KT plans (along with development of a custom KT planning product) with four selected research project teams within the Network, and 3) an innovative application of survey software for (cost and time) efficient annual progress reporting. In sum, this presentation will advocate for broader application of business analysis principles for process and product development within the field of knowledge translation.
SUCCESS STORY: Reducing Training Preparation Time by 72%GoLeanSixSigma.com
University of California San Diego is implementing Lean Six Sigma. Find out how this project team reduced waste on training preparation time for their internally delivered Yellow Belt training course. UCSD is implementing Lean Six Sigma on Lean Six Sigma!
New Asset Commissioning Process at ShellFCBPartners
Capital projects requires significant work up front – planning, engineering, development, testing. If the process is fragmented, handoffs and misunderstandings delay startup - it’s all investment and no return, millions of dollars lost. Shell Oil, one of the pioneers of business process management, tackled this problem through a new Commissioning-to-Operations process.
The Application of Business Analysis Principles to the Field of Knowledge Tra...KBHN KT
Abstract:
KBHN is a Federally funded Network Centre of Excellence (NCE) focused on early diagnosis and treatment for children and families affected by neurodisabilities such as Autism Spectrum Disorders, Cerebral Palsy and Fetal Alcohol Spectrum Disorders. Knowledge Translation is important for helping to move research based interventions and discoveries into practice and policy, for improving the lives of Canadians. KBHN's KT Core provides a suite of services to assist its researchers and trainees to maximize the impact of their innovations. However, what often remains 'unseen' are the systems and processes that have been developed and deployed to facilitate the smooth provision of these services to the Network and subsequent reporting. Principles from the field of business analysis have proven indispensable to the KT Core, such as: a) identifying stakeholders who are directly or indirectly affected/involved, b) requirements gathering from all stakeholders, c) design/improvement of processes and products based on this understanding of relevant stakeholders and their needs, as well as obtaining their feedback on proposed solutions. This presentation will describe how KBHN's KT Core has successfully applied general principles of business analysis (solutions such as process and product design/improvement) using three examples: 1) an improved process for drafting clear language summaries, 2) a new process created and operationalized for developing detailed KT plans (along with development of a custom KT planning product) with four selected research project teams within the Network, and 3) an innovative application of survey software for (cost and time) efficient annual progress reporting. In sum, this presentation will advocate for broader application of business analysis principles for process and product development within the field of knowledge translation.
SUCCESS STORY: Reducing Training Preparation Time by 72%GoLeanSixSigma.com
University of California San Diego is implementing Lean Six Sigma. Find out how this project team reduced waste on training preparation time for their internally delivered Yellow Belt training course. UCSD is implementing Lean Six Sigma on Lean Six Sigma!
Building a Global Center of Excellence | Antonio Espinoza – Director of Digit...Conductor
Developing a winning SEO program and daily management process is tough. Developing this for a $20B corporation, with over 300 legal entities, while operating in all parts of the globe is a true challenge. Over the past few years Danaher has partnered with Conductor to build a winning Digital Marketing Center of Excellence for our top Operating Companies. View this presentation by Antonio Espinoza, the Director of Digital Marketing at Danaher, to learn the steps they took and the knowledge they gained in the process.
SUCCESS STORY: Improving the Purchasing Process for SuppliesGoLeanSixSigma.com
Cape Cod Child Development is a trailblazer in applying Lean Six Sigma to the nonprofit world. View this 30 minute success story webinar to learn how Angie Grabiec provided budget relief by improving the supply purchasing process.
OGC Gateway reviews event held in Taunton on 15th March 2016
OGC Gateways – a short history 1999 Review of civil procurement: Projects typically late, over cost and not delivering! & as to “The justification and benefits!!!!” 2000 Office of Government Commerce (OGC) formed: Gateway reviews commence 2003 Senior Responsible Owner: “mandated for riskiest projects”
Controlling Project during Development with a Defect Model, Ben Linders, ICST...Ben Linders
Wouldn’t it be nice if you could have more insight into the quality of a product, while it is developed, and not afterwards? Would you like to be able to estimate how many defects are inserted in the product in a certain phase, and how effective a (test) phase is in capturing these defects? To optimize your test phases regarding focus and effort in relation to how many defects they will find? This presentation will show a simple but very effective model that makes it possible: The Project Defect Model.
The aim of the Project Defect Model is to track product quality, take corrective actions and reduce quality risks. To get more insight into the quality of the product during development, it is needed to measure the software development processes with two views: Introduction and detection of defects. Introduction is done during the specification, design and coding phases; defects are either introduced into documents or into the actual product. Detection of defects is done via inspections and test during all the phases of the project.
A tool was developed using a spreadsheet. The purpose of the tool was to estimate the number of defects per phase, and to track all defects discovered in inspections and tests against these estimates. The tool supported analysis of the data with both calculated values and graphs comparing actuals to estimates in terms of current status and trends over time.
The Project Defect Model has been beneficial to projects. It has helped estimating, planning, and tracking quality during the project, including an estimate of the the number of defects left in the released product. The quality data has been used in the project together with time and cost data, to take better decisions on test, review and inspections, and design. Also it has identified quality risks at an early stage, helping the project take corrective actions and decisions on product release and maintenance capacity planning. Finally the model provided insight into the effectiveness of the verification activities, supporting effective process improvement.
Paper:
The presentation is on a defect planning/tracking tool and approach. Focus will be upon:
• Goals: What was the purpose of the model, why developed, what did we want to reach?
• How: Show the definition of the model and its implementation and application.
• Tools: The tool that was developed to implement the model, how it works, strengths.
• Results: How did the model and tool help the project? Did it live up to its purpose?
• Success factors: What were key issues that we have dealt successfully with?
• Future: How is this model used in future projects, what could further increase its benefits?
A3 Management: Effective Problem Solving via PDSATKMG, Inc.
Recorded webinar: http://slidesha.re/1kwmhx4
Subscribe: http://ksmartin.com/subscribe
For more information, see Chapter 4 of the Shingo Research Award winning The Outstanding Organization: http://bit.ly/TOObk
A3 management is a fundamental Lean management practice for making effective improvement, solving problems, developing people, and building a learning organization.
While this disciplined approach generates more effective and sustainable results than traditional problem solving, it’s arguably the process of developing skilled coaches that carries the greatest organizational benefits -- including the cultural shifts needed to accelerate transformation.
With practice, the organization becomes more responsive, focused, and effective in delivering value to its customers and attracting and retaining talent.
In this webinar, you will learn:
• The mechanics of using PDSA (plan-do-study-adjust) for solving problems.
• The vital role coaching plays in building organization-wide problem solving capabilities.
• How to break the “telling” habit that disrespects a worker’s creative potential.
• How to systematically build coaching capabilities to accelerate learning.
Change Management & Project Management reporting integration using inverted p...Freelance
Reporting is one of the crucial tasks for a project manager where the relevant project’s details are assessed. Scope situation, time management, and cost management are usually most important information required for all stakeholders.
The project reporting needs to stick with basic rules in order to show project status and at the same time be comprehensive to the particular details. For better stakeholder communication as well as to explain the project status, tested templates should be used then reinforce them with excellent graphs and diagram.
SUCCESS STORY: Reducing Cost Center Addition Lead Time by 40%GoLeanSixSigma.com
Setting up cost centers help organizations manage budgets and funding. Learn how this improvement team helped remove unnecessary steps and made the process more consistent overall! Watch this 30 minute Project Success Story to learn how Megan Rulien is helping to transform the Finance and Business Operations Division (FBOD).
SUCCESS STORY: Reducing Activity Planning Lead Time by 81%GoLeanSixSigma.com
Find out how UC San Diego employees are improving student life with Lean Six Sigma. In this Success Story, Darlene and Kymberly discuss how they made it easier for students to register campus dining events. Find out how they went from 38 steps to only 7! Now students can get to the BBQ 5 times faster!
Enabling Step Change in your PPM Maturity - Vince Hines | Project Challenge, ...Wellingtone
The State of Project Management is the largest annual piece of research of its kind in the UK. Published by Wellingtone and involving hundreds of organisations it provides deep insight into the state of our industry.
Vince will combine this data with practical advice on how your organisation can use this knowledge to enable a step change in your project and portfolio management maturity. You will gain rich industry data and thought provoking practical advice from this entertaining presentation.
Continuous improvement is everybody’s job. We at TOPP Tactical Intelligence strive to bring excellence to your continuous improvement program by adding structure to your to your work logic and the accompanying activities and support technology which are necessary to capture, analyse and eliminate business operational wastes
Institute H: The Road to Becoming a Center of Excellence
Thursday, October 8, 9:00 am - 12:00 p.m., Executive C D
Lisa D'Adamo-Weinstein, Director, Academic Support
Northeast Center of SUNY Empire State College
Elaine Richardson, Retired Director, Academic Success Center
Clemson University
Laura Sanders, Assistant Dean, Student Success, College of Engineering
Valparaiso University
The purpose of the Centers of Excellence Designation Program is to:
promote professional standards of excellence for learning centers;
encourage centers to develop, maintain and assess quality programs and services to enhance student learning;
honor the history of established and unique learning centers; and
celebrate the outstanding achievements of centers that meet and exceed these standards.
This post-conference institute will walk participants through the rationale for the creation of the designation program;
review the criteria for evaluation and discuss the steps for completing an application. We will also share insights
gathered during the first two rounds of applications reviews to assist participants in developing a clear plan for how
they can best put together their own application
Test process improvement – how hard can it be?TEST Huddle
This presentation looks at how to make any improvement project a success, and it does this by using some fun case study examples looking at how Geoff has seen things go wrong, and from the depth of despair we will look at how things can be made to be successful.
View webinar recording - https://testhuddle.com/resource/test-process-improvement-hard-can/
FCB Partners Course Overview: Leading TransformationFCBPartners
Overview of the Hammer Certification course: Leading Transformation. The enterprise view of process management. How to establish conditions for success, focus scarce resources on high-value opportunities, encourage adoption, and sustain results. Leading Transformation, the PEMM™ course, is based on "The Process Audit", a 2007 Harvard Business Review article, and covers the PEMM™ assessments.
FCB Partners Webinar: Implementation and ExecutionFCBPartners
Great designs don't implement themselves. You need well defined outcomes, specific operational changes and a plan of action - in that order - in other words, right-to-left thinking. Join Partner Kay Coleman as she explains why many performance initiatives fail to achieve their expected results, not because of flawed designs, but from poor implementation planning and execution. Some teams underestimate scope, time, or resources. Others miss critical dependencies or wait too long to engage stakeholders. But with careful planning, these risks can be minimized.
In this webinar, Kay will share her tested approach to successful implementation and execution in these simple steps:
Define the key business and system changes and their impacts on shareholders in concrete, behavioral terms
Determine the best implementation strategy for rolling out specific types of change
Develop a roadmap and a transition plan with timeline, dependencies, and milestones
Identify and mitigate risks
Translate business value into leading and lagging measures of performance
Reinforce adoption through organizational structure, governance, and systems
Building a Global Center of Excellence | Antonio Espinoza – Director of Digit...Conductor
Developing a winning SEO program and daily management process is tough. Developing this for a $20B corporation, with over 300 legal entities, while operating in all parts of the globe is a true challenge. Over the past few years Danaher has partnered with Conductor to build a winning Digital Marketing Center of Excellence for our top Operating Companies. View this presentation by Antonio Espinoza, the Director of Digital Marketing at Danaher, to learn the steps they took and the knowledge they gained in the process.
SUCCESS STORY: Improving the Purchasing Process for SuppliesGoLeanSixSigma.com
Cape Cod Child Development is a trailblazer in applying Lean Six Sigma to the nonprofit world. View this 30 minute success story webinar to learn how Angie Grabiec provided budget relief by improving the supply purchasing process.
OGC Gateway reviews event held in Taunton on 15th March 2016
OGC Gateways – a short history 1999 Review of civil procurement: Projects typically late, over cost and not delivering! & as to “The justification and benefits!!!!” 2000 Office of Government Commerce (OGC) formed: Gateway reviews commence 2003 Senior Responsible Owner: “mandated for riskiest projects”
Controlling Project during Development with a Defect Model, Ben Linders, ICST...Ben Linders
Wouldn’t it be nice if you could have more insight into the quality of a product, while it is developed, and not afterwards? Would you like to be able to estimate how many defects are inserted in the product in a certain phase, and how effective a (test) phase is in capturing these defects? To optimize your test phases regarding focus and effort in relation to how many defects they will find? This presentation will show a simple but very effective model that makes it possible: The Project Defect Model.
The aim of the Project Defect Model is to track product quality, take corrective actions and reduce quality risks. To get more insight into the quality of the product during development, it is needed to measure the software development processes with two views: Introduction and detection of defects. Introduction is done during the specification, design and coding phases; defects are either introduced into documents or into the actual product. Detection of defects is done via inspections and test during all the phases of the project.
A tool was developed using a spreadsheet. The purpose of the tool was to estimate the number of defects per phase, and to track all defects discovered in inspections and tests against these estimates. The tool supported analysis of the data with both calculated values and graphs comparing actuals to estimates in terms of current status and trends over time.
The Project Defect Model has been beneficial to projects. It has helped estimating, planning, and tracking quality during the project, including an estimate of the the number of defects left in the released product. The quality data has been used in the project together with time and cost data, to take better decisions on test, review and inspections, and design. Also it has identified quality risks at an early stage, helping the project take corrective actions and decisions on product release and maintenance capacity planning. Finally the model provided insight into the effectiveness of the verification activities, supporting effective process improvement.
Paper:
The presentation is on a defect planning/tracking tool and approach. Focus will be upon:
• Goals: What was the purpose of the model, why developed, what did we want to reach?
• How: Show the definition of the model and its implementation and application.
• Tools: The tool that was developed to implement the model, how it works, strengths.
• Results: How did the model and tool help the project? Did it live up to its purpose?
• Success factors: What were key issues that we have dealt successfully with?
• Future: How is this model used in future projects, what could further increase its benefits?
A3 Management: Effective Problem Solving via PDSATKMG, Inc.
Recorded webinar: http://slidesha.re/1kwmhx4
Subscribe: http://ksmartin.com/subscribe
For more information, see Chapter 4 of the Shingo Research Award winning The Outstanding Organization: http://bit.ly/TOObk
A3 management is a fundamental Lean management practice for making effective improvement, solving problems, developing people, and building a learning organization.
While this disciplined approach generates more effective and sustainable results than traditional problem solving, it’s arguably the process of developing skilled coaches that carries the greatest organizational benefits -- including the cultural shifts needed to accelerate transformation.
With practice, the organization becomes more responsive, focused, and effective in delivering value to its customers and attracting and retaining talent.
In this webinar, you will learn:
• The mechanics of using PDSA (plan-do-study-adjust) for solving problems.
• The vital role coaching plays in building organization-wide problem solving capabilities.
• How to break the “telling” habit that disrespects a worker’s creative potential.
• How to systematically build coaching capabilities to accelerate learning.
Change Management & Project Management reporting integration using inverted p...Freelance
Reporting is one of the crucial tasks for a project manager where the relevant project’s details are assessed. Scope situation, time management, and cost management are usually most important information required for all stakeholders.
The project reporting needs to stick with basic rules in order to show project status and at the same time be comprehensive to the particular details. For better stakeholder communication as well as to explain the project status, tested templates should be used then reinforce them with excellent graphs and diagram.
SUCCESS STORY: Reducing Cost Center Addition Lead Time by 40%GoLeanSixSigma.com
Setting up cost centers help organizations manage budgets and funding. Learn how this improvement team helped remove unnecessary steps and made the process more consistent overall! Watch this 30 minute Project Success Story to learn how Megan Rulien is helping to transform the Finance and Business Operations Division (FBOD).
SUCCESS STORY: Reducing Activity Planning Lead Time by 81%GoLeanSixSigma.com
Find out how UC San Diego employees are improving student life with Lean Six Sigma. In this Success Story, Darlene and Kymberly discuss how they made it easier for students to register campus dining events. Find out how they went from 38 steps to only 7! Now students can get to the BBQ 5 times faster!
Enabling Step Change in your PPM Maturity - Vince Hines | Project Challenge, ...Wellingtone
The State of Project Management is the largest annual piece of research of its kind in the UK. Published by Wellingtone and involving hundreds of organisations it provides deep insight into the state of our industry.
Vince will combine this data with practical advice on how your organisation can use this knowledge to enable a step change in your project and portfolio management maturity. You will gain rich industry data and thought provoking practical advice from this entertaining presentation.
Continuous improvement is everybody’s job. We at TOPP Tactical Intelligence strive to bring excellence to your continuous improvement program by adding structure to your to your work logic and the accompanying activities and support technology which are necessary to capture, analyse and eliminate business operational wastes
Institute H: The Road to Becoming a Center of Excellence
Thursday, October 8, 9:00 am - 12:00 p.m., Executive C D
Lisa D'Adamo-Weinstein, Director, Academic Support
Northeast Center of SUNY Empire State College
Elaine Richardson, Retired Director, Academic Success Center
Clemson University
Laura Sanders, Assistant Dean, Student Success, College of Engineering
Valparaiso University
The purpose of the Centers of Excellence Designation Program is to:
promote professional standards of excellence for learning centers;
encourage centers to develop, maintain and assess quality programs and services to enhance student learning;
honor the history of established and unique learning centers; and
celebrate the outstanding achievements of centers that meet and exceed these standards.
This post-conference institute will walk participants through the rationale for the creation of the designation program;
review the criteria for evaluation and discuss the steps for completing an application. We will also share insights
gathered during the first two rounds of applications reviews to assist participants in developing a clear plan for how
they can best put together their own application
Test process improvement – how hard can it be?TEST Huddle
This presentation looks at how to make any improvement project a success, and it does this by using some fun case study examples looking at how Geoff has seen things go wrong, and from the depth of despair we will look at how things can be made to be successful.
View webinar recording - https://testhuddle.com/resource/test-process-improvement-hard-can/
FCB Partners Course Overview: Leading TransformationFCBPartners
Overview of the Hammer Certification course: Leading Transformation. The enterprise view of process management. How to establish conditions for success, focus scarce resources on high-value opportunities, encourage adoption, and sustain results. Leading Transformation, the PEMM™ course, is based on "The Process Audit", a 2007 Harvard Business Review article, and covers the PEMM™ assessments.
FCB Partners Webinar: Implementation and ExecutionFCBPartners
Great designs don't implement themselves. You need well defined outcomes, specific operational changes and a plan of action - in that order - in other words, right-to-left thinking. Join Partner Kay Coleman as she explains why many performance initiatives fail to achieve their expected results, not because of flawed designs, but from poor implementation planning and execution. Some teams underestimate scope, time, or resources. Others miss critical dependencies or wait too long to engage stakeholders. But with careful planning, these risks can be minimized.
In this webinar, Kay will share her tested approach to successful implementation and execution in these simple steps:
Define the key business and system changes and their impacts on shareholders in concrete, behavioral terms
Determine the best implementation strategy for rolling out specific types of change
Develop a roadmap and a transition plan with timeline, dependencies, and milestones
Identify and mitigate risks
Translate business value into leading and lagging measures of performance
Reinforce adoption through organizational structure, governance, and systems
Business Process Analytics Unlocking the Power of Data and Analytics: Transfo...Capgemini
According our 2012 survey with the the Economist Intelligence Unit, one of the biggest impediments to effective decision making using big data is a shortage of skilled analysts. Capgemini’s BPO Analytics solution can help fill this gap with a centrally-operated managed service that provides the expertise and tools to analyze and interpret trends within and across business processes. We have a team of professionals with both analytical skills and domain expertise along with a flexible, multi-purpose technology platform to convert multiple sources of unstructured data into one structured view. This combination provides clients with a centralized function for transforming vast amounts of data into meaningful insights.
Mit dem webbasierten Design-Werkzeug Canva können Sie schnell und günstig ansprechende Präsentationen, Social-Media-Bilder uvm. gestalten. Eine Schritt für Schritt Anleitung.
Most organizations measure too much and get too little insight in return. Others have learned to master their data and use process scorecards to understand, prioritize, and act.
Join FCB Partners' Managing Director, Steve Stanton as he leads a round table discussion on the difficulties of managing data.
This 30-minute webinar is a prelude to a new 2-day course Measuring and Managing Performance, to premiere later in 2016. Stay tuned for dates and location.
FCB Partners Course Preview: Process Owners in ActionFCBPartners
A Three-day Advanced Certification Class on Business Process Management (BPM)
The role of Process Owner is a challenging one, characterized by significant accountability with limited resources and authority. Because process ownership is relatively new to many organizations, people taking on the role have had little guidance, training, or opportunity to learn from peers. The purpose of this course is to illuminate the role, explore the challenges, offer practical approaches, and enable individuals to successfully navigate opportunities, constraints, and conflicting priorities. This is a course for Process Owners, Managers, and Leaders seeking to improve their effectiveness as well as the staff and consultants supporting them.
Pdf que trata sobre los sueños lucidos, que son y como poder inducirlos, si necesita mas información por favor vaya a la dirección que aparece al final del archivo pdf
Process Analytics with Oracle BPM Suite 12c and BAM - OGh SIG SOA & BPM, 1st ...Lucas Jellema
Business Processes implemented in BPEL and BPM(N) and running on Oracle BPM Suite 12c or SOA Suite 12c have to fulfill a business purpose and as such must meet business requirements - both functionally and non-functionally. SLAs for throughput, response time, quality are usually associated with these processes and we typically also would like insight in the number of process executions (per group) and the paths taken through our processes.
This presentation introduces process analytics in both BPEL and BPM processes in Oracle SOA Suite and BPM Suite 12c. It explains how to configure out of the box generic analytics and process specific business indicators. The presentation than introduces BAM 12c. It demonstrates the out of the box process analytics reports and dashboards. Then it explains how to create custom reports on the unified process analytics star schema or on custom tables. Finally the presentation goes into real-time monitoring in BAM using JMS and enterprise message resources in combination with the event processing templates in BAM.
LeanCor Consulting Webinar: How to Deploy Continuous Improvement in the Wareh...LeanCor Supply Chain Group
An effective continuous improvement program in the warehouse can lead to higher productivity, lower costs, decreased turnover rates, and more.
In this 1-hour webinar of the LeanCor Consulting series, learn how one distribution company followed a road map to deploy a customized approach that empowered all levels of the organization.
The Road Map:
Phase 1: Identifying Efficiency Gaps
Phase 2: Leadership Alignment on Purpose and Principles
Phase 3: Associate Level Engagement and Project Execution
Phase 4: Results and Reflection – Reaping the Benefits
Who we are and what we can do for your company.
We believe that prosperity must include company and workers.
We face every challenge with the right thinking and tool: Lean Six Sigma, simulation, design of experiments, change management, training.
How do you quickly validate, quantify, and report on the outcomes of your activities? Learn how leading nonprofits are demonstrating success to donors and stakeholders.
Predictive Analytics & Decision Solutions [PrADS], a subsidiary of Dun & Bradstreet provides cutting edge analytics solutions and actionable insights to leading organizations globally , The following presentation provides an overview of the services offered
Process Improvement and Change Management
Thursday 29th October 2015
APM Thames Valley branch and APM Enabling Change SIG
by Carl Halford and Elisabeth Goodman
Game Changing Quality Strategies that Drive Organizational Excellencekushshah
Quality in the past was more related conforming to requirements, in lot of cases as it relates to engineering requirements and not necessarily enthusiastic customer experience. It was a very narrow definition of quality and focused more on Things Gone Wrong. Goal was to reach a level of customer accepted.
Quality definition today is much broader and winning in quality in this highly competitive environment requires deployment game changing quality strategies.
We will discuss how to infuse the voice of the customer into the way we design our products and services so that they exceed customer expectations. Organizations that engage all functions within enterprise and are customer centric will differentiate themselves from the rest of the competition. This presentation will provide an integrated roadmap on how to integrate proactive quality strategies such as Design for Six Sigma (DFSS), Advanced Product Quality Planning (APQP), Design Failure Modes and Effects Analysis (DFMEA), Process Failure Modes and Effects Analysis (PFMEA) along with reactive strategies such as Six Sigma and control plans to achieve organizational excellence.
Measuring Stakeholder Engagement and Attitude to ChangeRobert Topley
One way to measure stakeholder engagement is using Change Readiness Assessment (CRA). This explains what a Change Readiness assessment is about and how to perform a CRA
FCB Partners Webinar: Improving the Performance EnvironmentFCBPartners
Business process leaders need to create a work environment that motivates people to perform. Here is a way to understand and improve your environment, consistent with Michael Hammer's business process redesign
FCB Partners Webinar: Plan for Implementation - Manage UpFCBPartners
Don't wait until the end of your project before thinking about implementation. Start early. Create a shared understanding of the transition. And remember, don't manage out, manage up!
In this webinar, Kay will share her tested approach to successful implementation and execution in these simple steps:
Define the key business and system changes and their impacts on shareholders in concrete, behavioral terms
Determine the best implementation strategy for rolling out specific types of change
Develop a roadmap and a transition plan with timeline, dependencies, and milestones
Identify and mitigate risks
Translate business value into leading and lagging measures of performance
Reinforce adoption through organizational structure, governance, and systems
FCB Partners Webinar: 8 Questions for Your Project SponsorFCBPartners
Every project has a sponsor, but effective sponsorship is another matter. At best, it's a structured process for maintaining focus and achieving results, at worst--don't ask!
Managing Director Walter Popper will lead this virtual exploration of methods of effective project sponsorship and how to achieve and sustain it.
This 30-minute webinar is a prelude to the new, 2-day course Change Leaders and Catalysts, to premiere in Washington D.C. on April 4-5, 2016.
FCB Partners Webinar: 6 Drivers of Process PerformanceFCBPartners
Process Leaders, do you know where to find your greatest opportunities for improvement? Clarify purpose, power, and platforms, and you'll be on the way to better results. Too often, process improvement is conducted in a haphazard way, with urgency overwhelming potential value. Small improvements get funded, while larger, more impactful opportunites languish. Process leaders often don't know where their greatest improvement leverage is, or how to get the best bang for their improvement buck.
In this webinar roundtable, FCB Partners' Managing Director, Steve Stanton will demonstrate the effectiveness of FCB's proprietary Process Diagnosis tool. This Tool focuses at both the individual process and enterprise levels.This 30-minute webinar is an overview of our new, 2-day onsite workshop on Process Diagnosis, designed for process owners, process improvement teams, and internal and external consultants. For more details on bringing this workshop to your organization, contact Ms. Lindsay Field at 617-245-0265.
FCB Partners Webinar: Too Many MeasuresFCBPartners
When you're inundated with data, it's tough to isolate the right measures for your process scorecard. Here's a tip: Work top-down from strategy and outside-in from customer needs.
Join FCB Partners' Managing Director, Steve Stanton as he leads a roundtable discussion on the difficulties of managing metrics.
FCB Partners Webinar: 10 Ways to Get Buy-InFCBPartners
Join Walter Popper, Managing Director of FCB Partners as he discusses 10 tried and true methods for obtaining the buy-in you need to get your process project off the ground.
This 30-minute webinar is a prelude to the new, 2-day course Change Leaders and Catalysts, to premiere in Washington D.C. on April 4-5, 2016.
FCB Partners Webinar: Digital Disciplines with Joe WeinmanFCBPartners
Join author Joe Weinman as he leads a roundtable discussion on Digital Disciplines: Attaining Market Leadership with Digital Technologies.
A variety of new technologies such as cloud computing, big data and analytics, social networks and media, broadband wireline and wireless networks, and the Internet of Things have strongly impacted operational excellence, product leadership, and customer intimacy.
In this webinar we explore these themes with a particular focus on processes, where digital can make a big difference. For example, processes can be sources of big data, which can be analyzed for process improvement, or monetized directly or indirectly. Processes can become magical experiences, enable customer transformations, a focus on outcomes, and innovative charging models. Innovation processes no longer occur within the boundaries of the corporation and are not only boundary-less, but can be ad hoc and enable co-creation with customers. Customer relationship processes can become algorithmically mediated, integrating perspectives such as customer characteristics, behaviors, and contexts. Sales processes must seamlessly fuse digital and physical worlds.
FCB Partners Webinar: Measure What Matters FCBPartners
Join Steve Stanton, Managing Director of FCB Partners, as he leads a roundtable discussion on the challenge of managing metrics. This 30-minute webinar is an introduction to our new Master Class on Measurement (premiering November 18 in Boston).
Without question, measurement is the most difficult aspect of process management. With so many choices it’s tough to select the right measures and create an actionable scorecard. Too often, organizations measure what they can, measure what they can measure easily, or measure what they can measure easily that produces a positive number.
But, without a great measurement architecture, organizations can flounder with too many measures or misleading data, or just lagging indicators.
In this practical webinar, Steve will focus on the following themes:
Why is measurement so tough?
How can we find the right few measures for a process?
How to use measures effectively
How to improve the process of measurement itself
FCB Partners Webinar: Robots Are the Next BlackbeltsFCBPartners
Join FCB Partners' Brad Power and Bruce Miyashita as he reflects on the dramatic changes in technology that have occurred between 1988 and 2015, and how that has created a set of discontinuities in thinking and approach that many business people have yet to fully appreciate, much less determine how best to leverage.
FCB Partners Webinar: The Story of a Process Centered OrganizationFCBPartners
Join Butch Peterman, CEO at Abrasive Technology, and his colleague Tanya Patrella as they describe their 20-year journey to a Process-Centered Organization. They'll take us back to 1995, when they first met Michael Hammer and adopted his ideas about business process design.
Abrasive Technology is a midwestern success story, a U.S.-based global manufacturer of super-abrasive grinding wheels and tools that has continued to thrive while others lost ground to offshore competitors. Peterman and Patrella attribute the company's sucess to process management along with heart culture, a business philosophy that brings together the interests of associates, suppliers, customers, and community.
FCB Partners Course Overview: Process RedesignFCBPartners
An overview of FCB Partner's 4-day course on Process Redesign. The most hands-on of all the Hammer Certification courses, this course covers mobilization, diagnosis, redesign, and transition to the improved process.
Overview of FCB Partners' offering of the classic Hammer Process Mastery Certification. This four-day, extended hours, immersion program combines course work and individual projects
FCB Partners Webinar: Weaving Social into Customer-Facing ProcessesFCBPartners
Vanessa DiMauro, Founder and CEO of Leader Networks, will share her insights on the dramatic evolution of online communities as they’ve gone from invisible to unavoidable. Until recently, online communities and social channels were largely experimental, and generally irrelevant to business operations. While they’ve increasingly served an important marketing role, the insights gained from digital channels have rarely been leveraged internally. However, it’s now clear that social business is here to stay and the firms that use digital channels to listen, collaborate, and react to customers have a significant competitive advantage. This webinar will discuss how to use online communities as a powerful catalyst to customer and other stakeholder relationships.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Structural Design Process: Step-by-Step Guide for BuildingsChandresh Chudasama
The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
An introduction to the cryptocurrency investment platform Binance Savings.Any kyc Account
Learn how to use Binance Savings to expand your bitcoin holdings. Discover how to maximize your earnings on one of the most reliable cryptocurrency exchange platforms, as well as how to earn interest on your cryptocurrency holdings and the various savings choices available.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
1. Maximizing the Business Impact of
Analytics
Webinar
June 15, 2016
Frank Capek
FCB Affiliate
To subscribe to the webinar series, email info@fcbpartners.com or call 617 245 0265