The document outlines a plan for implementation in the context of managing projects, emphasizing the distinction between implementation and execution. It highlights key components such as resources, skills, dependencies, and risk management while providing a roadmap for successful transitions in business systems. Additionally, it offers advice on effectively managing upwards and fostering collaboration within organizational goals.

1. Plan
for
Implementa.on:
Manage
Up
Kay
Coleman,
Partner
Webinar
March
23,
2016
For
more
informa6on,
go
to
fcbpartners.com
or
call
Lindsay
Field
617.245.0265

2. 1
©2016
FCB
Partners.
All
rights
reserved.
First,
a
Defini-on…
“Implementa2on
is
the
process
of
pu9ng
a
decision
or
plan
into
effect;
execu2on.”
“Implementa2on
is
the
realiza2on
of
an
applica2on,
or
execu2on
of
a
plan,
idea,
model,
design,
specifica2on,
standard,
algorithm,
or
policy.”
Implementa-on
=
Execu-on?

3. 2
©2016
FCB
Partners.
All
rights
reserved.
Not
Quite…Some
Useful
Dis-nc-ons
Implementa-on
=
Managing
the
Transi-on
Implementa-on
Execu-on
Time
Horizon
Time-­‐limited
Indefinite
Synonyms
Installing
or
transi6oning
Following
a
game
plan
Scope
Business
System
Process-­‐specific
Whose
Focus
Implementa6on/
Project
Team
Process
Performers
Execu-on
=
Delivering
the
Results

4. 3
©2016
FCB
Partners.
All
rights
reserved.
Implementation Requires Business
System Change
CHANGE
Skills
&
Competencies
Business
Processes
I/T
Measures
&
Rewards
Mindsets &
Behavior
Business System
Strategy
Environment
“As-Is” “To-Be”
Business System
Strategy
Environment
Skills
&
Competencies
Business
Processes
I/T
Measures
&
Rewards
Mindsets &
Behavior

5. 4
©2016
FCB
Partners.
All
rights
reserved.
The
Future
Vision
Implemented
through
a
Series
of
Releases
Transitioning from Here to There
Skililsl
&
Competencies
Business
Processes
I/T
Measures
&
Rewards
Mindsets &
Behavior
Business System
Strategy
Environment
Current
State
Skills
&
Competencies
Business
Processes
I/T
Measures
&
Rewards
Mindsets &
Behavior
Business System
Strategy
Environment
Future
Vision
RELEASE
1
RELEASE
2
RELEASE
3
Skills
&
Competencies
Business
Processes
Information
Systems &
Technology
Measures
&
Rewards
Mindsets &
Behavior

6. 5
©2016
FCB
Partners.
All
rights
reserved.
Tracks Sequence of Activities and Dependencies for Release:_____________________
GoLive
Managing
the
Transi-on:
Key
Milestones
and
Dependencies

7. 6
©2016
FCB
Partners.
All
rights
reserved.
• Resources:
assess
and
meet
minimal
requirements
• Skills:
shore
up
key
vulnerabili6es
• Compe6ng
priori6es:
clarify
who’s
on
first
• Dependencies:
iden6fy
and
monitor
milestones
• Risks:
classify
and
manage
accordingly
(e.g.,
high
risks
=
con6ngency
plans)
• Schedule:
balance
need
for
speed
vs.
need
for
success
Plan
for
Implementa-on:
“Manage
Up”
Concerns
that
You
and
Your
Manager
Share

8. 7
©2016
FCB
Partners.
All
rights
reserved.
How to “Manage Up”
« Understand
your
Manager’s
priori6es
and
preferences
« Frame
your
needs
(resources,
informa6on,
support,
approval)
in
joint
interests
and
link
to
organiza6onal
goals
« Be
a
partner,
not
a
subordinate
« An6cipate
problems
and
iden6fy
solu6ons
« Avoid
surprises,
but
always
tell
the
truth
« Take
ini6a6ve
and
deliver
on
commitments
Or
How
to
Be
a
Great
Direct
Report

9. 8
©2016
FCB
Partners.
All
rights
reserved.
Some
Comic
Relief…

10. 9
©2016
FCB
Partners.
All
rights
reserved.
FCB
2016
Public
Courses
Event
Dates
and
Loca-on
Change
Leaders
and
Catalysts
Advanced
Cer2fica2on
Course
Arlington,
VA,
April
4-­‐5
**Implementa-on
and
Execu-on
Advanced
Cer2fica2on
Course
Arlington,
VA,
April
6-­‐7
Process
Redesign
Hammer
Cer2fica2on
Course
Arlington,
VA,
April
5-­‐8
Power
of
Process
Hammer
Cer2fica2on
Course
New
Orleans,
LA,
October
24-­‐25
Leading
Transforma-on
Hammer
Cer2fica2on
Course
New
Orleans,
LA,
October
26-­‐28
**
See
next
page
for
course
overview
and
detail

11. 10
©2016
FCB
Partners.
All
rights
reserved.
Implementa.on
and
Execu.on
A
course
on
project
implementa.on
planning,
execu.on,
and
see-­‐through
to
results
As
projects
move
toward
implementa6on,
they
need
a
plan:
How
they
will
test
concepts,
scope
releases,
run
pilots,
roll
out,
and
integrate
changes
What
we
cover:
How
to
deliver
expected
results
of
major
change
ini.a.ves
• Intended
outcomes
–
required
changes,
expected
consequences,
desired
results
• Implementa6on
roadmap
–
releases,
labs,
pilots,
early
wins
• Transi6on
management
–
roles,
responsibili6es,
and
dependencies
• Reinforcing
behavior
–
scorecards,
huddles,
and
visual
management
Who
should
take
this
course:
Implementa.on
leaders,
planners,
and
managers
• Business
Process
Managers
• IT
project
leaders
• Lean
Six
Sigma
black
belts
What
you
will
learn
• Define
changes
and
stakeholder
impacts
• Plan
the
transi6on
–
6meline,
events,
and
dependencies
• Establish performance measures
• Accelerate
adop6on
through
governance,
organiza6on,
and
systems

12. 11
©2016
FCB
Partners.
All
rights
reserved.
For
More
Informa-on
FCB
Partners
Lindsay
Field,
Program
Director
617
245
0265
lfield@fcbpartners.com