Who we are and what we can do for your company.
We believe that prosperity must include company and workers.
We face every challenge with the right thinking and tool: Lean Six Sigma, simulation, design of experiments, change management, training.
The way to teach and deploy Lean and Six Sigma is broken. Here is how to fix this situation by applying Deming principles.
Presented at the 2015 International Deming Research Seminar, Washington, DC on 24 March 2015.
A multitude of students, instructors and practitioners of current improvement (C.I.) methods like Lean and Six Sigma learn a fraction of what they need, ignore the best ways to apply it, and dismiss whatever they have not being taught.
For example, some companies will “only do Lean” while others “will only do Six Sigma”.
This partial understanding of the C.I. methods is the natural result of fractioning a body of knowledge and the inward focus of the keepers of each method.
Thus, it is common to find a Six Sigma black belt who ignores the notion of the company as a system and a Lean practitioner who is not schooled in statistical analysis of any kind. Both miss on much useful knowledge which would make their efforts far more effective.
Worse still, managers and leaders unaware of Deming principles, launch programs of transformation which involve others in the organization while keeping themselves “safely away.”
Keywords: Lean, Six Sigma, Green belts, Deming, Ohno, W Edwards Deming, Taiichi Ohno, Shewhart, SOPK, management, project management, tribal, feuds, 2001 Space Odyssey, SIPOC, FTY, 7 wastes, 8 wastes, fear, JIT, jidoka, autonomation, gemba, teamwork, transformation, constancy of purpose, metrics, Hoshin planning, Hoshin Kanri, systems view, systemic view, training, leadership, we can do it, deadly diseases, knowledge, System of Profound Knowledge, Toyota Production System, TPS, standards, SOP
This presentation is a collection of Quality Management philosophies and famous quotations by quality gurus such as W. Edwards Deming, Joseph M. Juran, Philip B. Crosby, Kaoru Ishikawa, etc.
The desired philosophies and quotations can easily be incorporated into your own classroom and training materials to enhance the overall presentation.
CONTENTS
1. W. Edwards Deming
2. Deming's Famous Quotations
3. Joseph M. Juran
4. Juran's Famous Quotations
5. Philip B. Crosby
6. Crosby's Famous Quotations
7. Kaoru Ishikawa
8. Ishikawa's Famous Quotations
9. Other Famous Quotations
To download this complete presentation, visit: http://www.oeconsulting.com.sg
First in the executive series "Discovering Lean and Deming".
I seek to connect Lean to its original thinking as described by W. Edwards Deming and Taiichi Ohno.
The way to teach and deploy Lean and Six Sigma is broken. Here is how to fix this situation by applying Deming principles.
Presented at the 2015 International Deming Research Seminar, Washington, DC on 24 March 2015.
A multitude of students, instructors and practitioners of current improvement (C.I.) methods like Lean and Six Sigma learn a fraction of what they need, ignore the best ways to apply it, and dismiss whatever they have not being taught.
For example, some companies will “only do Lean” while others “will only do Six Sigma”.
This partial understanding of the C.I. methods is the natural result of fractioning a body of knowledge and the inward focus of the keepers of each method.
Thus, it is common to find a Six Sigma black belt who ignores the notion of the company as a system and a Lean practitioner who is not schooled in statistical analysis of any kind. Both miss on much useful knowledge which would make their efforts far more effective.
Worse still, managers and leaders unaware of Deming principles, launch programs of transformation which involve others in the organization while keeping themselves “safely away.”
Keywords: Lean, Six Sigma, Green belts, Deming, Ohno, W Edwards Deming, Taiichi Ohno, Shewhart, SOPK, management, project management, tribal, feuds, 2001 Space Odyssey, SIPOC, FTY, 7 wastes, 8 wastes, fear, JIT, jidoka, autonomation, gemba, teamwork, transformation, constancy of purpose, metrics, Hoshin planning, Hoshin Kanri, systems view, systemic view, training, leadership, we can do it, deadly diseases, knowledge, System of Profound Knowledge, Toyota Production System, TPS, standards, SOP
This presentation is a collection of Quality Management philosophies and famous quotations by quality gurus such as W. Edwards Deming, Joseph M. Juran, Philip B. Crosby, Kaoru Ishikawa, etc.
The desired philosophies and quotations can easily be incorporated into your own classroom and training materials to enhance the overall presentation.
CONTENTS
1. W. Edwards Deming
2. Deming's Famous Quotations
3. Joseph M. Juran
4. Juran's Famous Quotations
5. Philip B. Crosby
6. Crosby's Famous Quotations
7. Kaoru Ishikawa
8. Ishikawa's Famous Quotations
9. Other Famous Quotations
To download this complete presentation, visit: http://www.oeconsulting.com.sg
First in the executive series "Discovering Lean and Deming".
I seek to connect Lean to its original thinking as described by W. Edwards Deming and Taiichi Ohno.
How to Introduce Operational Excellence in your Organisation?Tina Arora
This presentation will help you present to the management the need and benefits of introducing Operational Excellence as a department in your Organisation.
It can be modified to suit the advocacy in any industry - be it Financial services, BPO, LPO, KPO, Domestic call centres, Manufacturing, Consumer Goods, Retail, etc.
Process improvement - preparing for process improvementiandavidjames
FREE Process Improvement Videos from The Process Consultant:
http://theprocessconsultant.com/business-process-improvement/
https://www.youtube.com/watch?v=DlsfCgONWNA
Process Improvement. Thank you for viewing this process improvement infographic. It forms part of a series that is designed to give anyone a head start when setting up a process improvement initiative. Please also see our whiteboard animation videos and the "Preparing for process improvement" white paper.
It is possible to work better every day by applying Lean Six Sigma methods.
The first presentation seeks to move us from just coping to begin solving operational problems.
Aimed at managers and supervisors, because they are the ones who will energize or stifle most initiatives.
Shaped as brief, meaningful messages, this series will explain how Lean Six Sigma is vastly better than most other approaches to improving daily tasks.
Designed for impact, formatted for small screens.
I trust you'll find it useful.
Is there a difference between Lean Six Sigma projects and 'just projects'? Yes, actually many big advantages in favor of the Lean Six Sigma approach.
Here I describe knowing by seeing, working on what matters and creating a sense of excitement for your teams.
Second in a series of executive-level messages.
DMAIC is a methodology for improving existing processes. DMAIC stands for Define, Measure, Analyze, Improve, and Control.
https://goleansixsigma.com/lean-six-sigma-step-by-step/
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
Lean Six Sigma Overview (presentation version)Corey Campbell
This slideshow is a great introduction to Lean Six Sigma, I have used only open sourced material and cited references. Learn the DMAIC process with this visually appealing presentation. Use this version if you plan to present the information as it contains animations and links to helpful videos and information. Use the print version if you plan to print.
During this 1-hour webinar recording, you will receive a basic introduction to what Lean Six Sigma is, why organizations implement it and how to get started.
You can find the rest of the webinar materials and questions from the webinar here: https://goleansixsigma.com/webinar-introduction-lean-six-sigma/
Problem solving road map to guide anybody who must improve a process that is slow, defective, inflexible, unresponsive, costly and risky.
Do you have any like that in your organization?
Of special use for teams following Lean Six Sigma methods (green belt and black belt projects).
Follows DMAIC structure integrated with Lean thinking and tools.
ASSOCIATED KEYWORDS:
Shewhart, Deming, Ohno, Ishikawa, lean, toyota, tps, toyota kata, lean six sigma, project management, six sigma, green belt, black belt, champion, coach, master black belt, deliverables, road map, project management, project plan, DMAIC, LSS, Define, Measure, Analyze, Improve, Control, Sustain, project charter, business case, team, problem solving, milestone, tollgate, baseline, process map, SIPOC, gemba, 7 wastes, 8 wastes, gemba walk, waste walk, spaghetti chart, flow chart, RACI, swimlane, VSM, value stream map, quick wins, operational definition, gage r&r, basic quality tools, check sheet, run chart, histogram, data statification, first time yield, FTY, rolled throughput yield, RTY, COPQ, hidden factory, rework, SPC, Western Electric rules, pareto, prioritization, input, process, output, box plot, scatter plot, correlation, causation, system, 5 whys, cause effect, fishbone, FMEA, hypothesis testing, root causes, quick win, drive out fear, respect for worker, kaizen, 5S, poka yoke, brainstorm, TRIZ, roles, responsibilities, PDCA, PDSA, pilot, roll out, implementation, status, implementation plan, business process management, BPM, KPI, target, performance, response plan, control plan, SOP, inverted pyramid, organization, sustain, plan, budget, communication, training, change, management, adoption, business, capability, prosperity, value, realization, results, replicate, integrate
I run the Red beads simulation as the basis for describing how any business is a system and the need to understand how it really works to manage it effectively.
How to Introduce Operational Excellence in your Organisation?Tina Arora
This presentation will help you present to the management the need and benefits of introducing Operational Excellence as a department in your Organisation.
It can be modified to suit the advocacy in any industry - be it Financial services, BPO, LPO, KPO, Domestic call centres, Manufacturing, Consumer Goods, Retail, etc.
Process improvement - preparing for process improvementiandavidjames
FREE Process Improvement Videos from The Process Consultant:
http://theprocessconsultant.com/business-process-improvement/
https://www.youtube.com/watch?v=DlsfCgONWNA
Process Improvement. Thank you for viewing this process improvement infographic. It forms part of a series that is designed to give anyone a head start when setting up a process improvement initiative. Please also see our whiteboard animation videos and the "Preparing for process improvement" white paper.
It is possible to work better every day by applying Lean Six Sigma methods.
The first presentation seeks to move us from just coping to begin solving operational problems.
Aimed at managers and supervisors, because they are the ones who will energize or stifle most initiatives.
Shaped as brief, meaningful messages, this series will explain how Lean Six Sigma is vastly better than most other approaches to improving daily tasks.
Designed for impact, formatted for small screens.
I trust you'll find it useful.
Is there a difference between Lean Six Sigma projects and 'just projects'? Yes, actually many big advantages in favor of the Lean Six Sigma approach.
Here I describe knowing by seeing, working on what matters and creating a sense of excitement for your teams.
Second in a series of executive-level messages.
DMAIC is a methodology for improving existing processes. DMAIC stands for Define, Measure, Analyze, Improve, and Control.
https://goleansixsigma.com/lean-six-sigma-step-by-step/
Lean six sigma explained: Beginners trainingQualsys Ltd
A free online introduction to Lean six sigma principles.
Includes lean six sigma tools, philosophy, disciplines, history overview of lean six sigma, applying DMAIC for complex decision making, using Qualsys EQMS software for Lean Six Sigma.
Lean Six Sigma Overview (presentation version)Corey Campbell
This slideshow is a great introduction to Lean Six Sigma, I have used only open sourced material and cited references. Learn the DMAIC process with this visually appealing presentation. Use this version if you plan to present the information as it contains animations and links to helpful videos and information. Use the print version if you plan to print.
During this 1-hour webinar recording, you will receive a basic introduction to what Lean Six Sigma is, why organizations implement it and how to get started.
You can find the rest of the webinar materials and questions from the webinar here: https://goleansixsigma.com/webinar-introduction-lean-six-sigma/
Problem solving road map to guide anybody who must improve a process that is slow, defective, inflexible, unresponsive, costly and risky.
Do you have any like that in your organization?
Of special use for teams following Lean Six Sigma methods (green belt and black belt projects).
Follows DMAIC structure integrated with Lean thinking and tools.
ASSOCIATED KEYWORDS:
Shewhart, Deming, Ohno, Ishikawa, lean, toyota, tps, toyota kata, lean six sigma, project management, six sigma, green belt, black belt, champion, coach, master black belt, deliverables, road map, project management, project plan, DMAIC, LSS, Define, Measure, Analyze, Improve, Control, Sustain, project charter, business case, team, problem solving, milestone, tollgate, baseline, process map, SIPOC, gemba, 7 wastes, 8 wastes, gemba walk, waste walk, spaghetti chart, flow chart, RACI, swimlane, VSM, value stream map, quick wins, operational definition, gage r&r, basic quality tools, check sheet, run chart, histogram, data statification, first time yield, FTY, rolled throughput yield, RTY, COPQ, hidden factory, rework, SPC, Western Electric rules, pareto, prioritization, input, process, output, box plot, scatter plot, correlation, causation, system, 5 whys, cause effect, fishbone, FMEA, hypothesis testing, root causes, quick win, drive out fear, respect for worker, kaizen, 5S, poka yoke, brainstorm, TRIZ, roles, responsibilities, PDCA, PDSA, pilot, roll out, implementation, status, implementation plan, business process management, BPM, KPI, target, performance, response plan, control plan, SOP, inverted pyramid, organization, sustain, plan, budget, communication, training, change, management, adoption, business, capability, prosperity, value, realization, results, replicate, integrate
I run the Red beads simulation as the basis for describing how any business is a system and the need to understand how it really works to manage it effectively.
Quick reference guide for Six Sigma Green belts doing their first projects.
Clears some confusión about which tool to use and when.
Guides along the Six Sigma way of thinking for discovery and sustainability.
Catapult Simulation Instructions for Lean Six Sigma Traininglumensolutions
The Lean Six Sigma catapult is a great learning tool for your problem solving, Statistical Process Control (SPC) and Design of Experiments (DOE) training.
Peter Sirman from PA Consulting chaired the 2015 PEX conference. Here are four burning questions we hear from our clients and our point of view on how to fix them.
Select our Price Optimization PowerPoint Presentation Slides to make pricing decisions for your business. Product cost management PowerPoint complete deck contains slides such as key levers to cost management, levers to achieve successful cost optimization, strategic cost optimization framework, prioritizing, three steps approach, initiatives and benefits, cost optimization techniques, planning, stages in cost reduction, cost-cutting and management, cost design and positioning, comparison of stages, etc. The goal of price optimization is to adjust consumer prices without putting profits at a risk. These templates are completely editable. The presenter can change font, text, and color. Pricing and revenue optimization PPT presentation also contains additional slides like mission, puzzle, timeline, target, idea pie chart, bar graph, area chart can help you elaborate cost optimization plans. Download this cost optimization presentation graphics to present pricing research and optimization. Create infrastructure for a health existence with our Price Optimization Powerpoint Presentation Slides. Be able to address inhuman conditions.
ACPS 2010, Module 6, Services Innovation
Topic 3
Driving Operational Innovation
Lean Six Sigma and its limitations in driving business model innovation
HR impacts the bottom line. But how do you prove it?
Discover the outcomes organisations like yours have achieved with talent measurement and the latest innovations in best practice assessments.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
B2B payments are rapidly changing. Find out the 5 key questions you need to be asking yourself to be sure you are mastering B2B payments today. Learn more at www.BlueSnap.com.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
VAT Registration Outlined In UAE: Benefits and Requirementsuae taxgpt
Vat Registration is a legal obligation for businesses meeting the threshold requirement, helping companies avoid fines and ramifications. Contact now!
https://viralsocialtrends.com/vat-registration-outlined-in-uae/
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
The key differences between the MDR and IVDR in the EUAllensmith572606
In the European Union (EU), two significant regulations have been introduced to enhance the safety and effectiveness of medical devices – the In Vitro Diagnostic Regulation (IVDR) and the Medical Device Regulation (MDR).
https://mavenprofserv.com/comparison-and-highlighting-of-the-key-differences-between-the-mdr-and-ivdr-in-the-eu/
Exploring Patterns of Connection with Social Dreaming
fkiQuality overview 2014 09
1. CAPABILITIES OVERVIEW
Who we are and what we can dofor your company.
September, 2014
Prepared by: Francisco Pulgar-Vidal, President, fkiQuality
2. 2
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What is fkiQuality?
A consultancy dedicated to its clients’ operational excellencethrough consulting, training and coaching to sustain high performance.
Operational excellence means delivering goods and services that customers want – doing it faster, with higher quality and lower costs.
We support your company with methods that fit each problem, including Lean, Six Sigma, simulation, design of experiments and data analytics.
We have helped clients improve all types of operations.
Our consultants bring insight and skill, leveraging about 20 years’ experience in industry and consulting each.
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Sustained company prosperity
We believe that operational excellence is the basis for sustained company prosperity
Seek the prosperity of the business.
Improving the way your company delivers goods and services leads to reducing all sort of hidden costs, increasing your company’s productivity.
From this internal strength, your company will be poised to gain customers and grow in its market.
Prosperity starts with excellent operations.
Seek the prosperity of the workers.
Factories and businesses do not run themselves and savings do not happen on their own.
Managers and associates must want to make gains in productivity and innovation, improving their jobs every day.
So, create a production environment where employees are willing to apply their best efforts and start a spiral of growth.
Prosperity requires the contributions of all employees.
Based on the chain reaction by W. Edwards Deming.
Operational excellence
Reduce costs
Raise productivity
Increase market share
Stay in business
Provide jobs
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fkiQuality supports your company’s excellence in operations
We provide three main services:
1.Strategy implementation
2.Operational excellence through speed and consistency
3.Training to sustain excellence performance
We help clients across many industries, business functions and geographies.
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SIMPLEST: Simulate to implement strategies
Most strategic projects define a future state and a transformation route, but do not provide a way to test the route.
SIMPLEST can predict obstacles along the road, quantify their severity, and find less risky courses of action.
You will get a window into the transformation of your business.
SIMPLEST leverages the strengths ofsystem dynamics, process simulation, organizational change, data analytics and lean enterprise.
Typical strategic project
Simulate to implement strategies –SIMPLEST
For each change scenario
Define TO-BE and change route
Postulate change scenarios (sys dyn)
Simulate operating capability against KPIs
Simulate organizational friction and cost
Identify best course of action
Implement, monitor against plan, close gaps
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SIMPLEST – direct sales example
A direct sales company must increase revenue per sales consultant.
So far they have relied on direct incentives such as gifts for reaching personal sales targets.
Too bad their competition does the same.
How to earn sales consultantsloyalty?
How to activate this enormous potential?
First found out which factors influence most strongly a personal connection with the retailer.
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Begin with an influence model
An influence model charts the forces that influence sales consultants, their structure and organization and the resulting behavior: loyalty or opportunism.
SIMPLEST applies systems simulation to create scenarios.
Scenarios feed a process simulator used to adjust all business components to find the optimal conditions for loyalty and higher revenue per consultant.
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SIMPLEST then simulates all business components
Adapted from: BIM Reference Guide, Andersen Consulting, 1997
Business UnitStrategy
Total perform- ance
Facilities & Layout
Equipment
Organization & Teams
Skills & Culture
Technology (hardware & software)
Processes(Technical & Business)
Many combinations and interrelations between components may be tried in pursuit of higher performance targets.
Influence maps and statistical analyses enable “testing” the organization in ways not possible before.
10. Operational excellence through speed and consistency
Financial services
Facilities management
Healthcare
Manufacturing
Retail
Supply chain
2
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We help clients solve five fundamental operational problems
Companies across all sectors are constantly challenged by these operational problems:
1.Long lead times to complete a task, deliver a product or generate new ideas.
2.Poor flexibility to respond to changing customer demands.
3.Too many defective products or service errors.
4.Excessive cost of operation.
5.Unacceptable operational risk.
We have met these challenges in processes representing all types of functions.
This is the result of constant change and companies’ difficulty to adapt rapidly.
Client needs change, as well as competitors’ threats, workforce skills, supplier quality, one’s own operating capability and the external environment.
Slow
Inflexible
Defective
Costly
Risky
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We help leverage your processes, people and technologies
Methods for improving processes include our own integration of time-tested tools such as Lean and Six Sigma.
Methods to leverage the potential of your teams include Organizational Change and Design. A key ingredient of our approach is education to create internal capacity for long-term change.
Methods to optimize use of technology include Design of Experiments.
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Our clients
Consulting for operational excellence
Strategic planning
Training
Coaching
Sectors represented:
•Construction
•Education
•Food & beverage
•Healthcare
•Heavy equipment
•Manufacturing
•Mining
•Oil & gas
•Retail
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Sample Financial ServicesProjects
Saved 1,000 non-value added hours per month and increased processed payments by 50,000 monthly for a multi-country financial services operation.
Recovered 1,700 non-value added hours per month and increased accounts payable capacity by 25,000 invoices per month for a shared services center.
Designed an operational strategy to support expansion of shared services to multiple countries for an international foods company.
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Sample Facilities ManagementProjects
For the regional headquarters of a major oil producer, reduced storage space cost by 90% in 2 years.
Redesigned the disposition of office furniture and equipment to maximize reuse and reduce disposal.
Accelerated the closing of financial liabilities left behind by outgoing contractors.
Improved spending coordination between authorized parties to guarantee funds for multi-year projects.
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Sample HealthcareProjects
Planned hospital facilities and operations for increased utilization and better patient flow.
Simulated multiple scenarios of hospital capacity and layouts.
Improved speed of medical supply chains: order to delivery.
Accelerated processing and reporting of medical diagnoses.
Designed and deployed methods for better data quality, analytics and visualization.
Deployed lean healthcarepractices.
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Sample ManufacturingProjects
Reduced scrap of worst-quality product from 7% to less than 2% in 3 weeks for a laminated woods manufacturer.
Reduced die manufacturing rework from 22% to 8% in 3 months.
For a maker of aircraft parts, shortened duration of a parts- smoothing operation from over 8 to less than of 4 hours.
Reduced to zero the number of customer defects for the highest volume product of a metal fabricator.
For a quick-response metal parts manufacturer, extended time between tool changes from 2 to 9 hours, letting off- shifts operate unattended.
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Sample RetailProjects
Improved fulfillment of packaged flower bouquets for an international florist.
For a petrochemical center of excellence, reduced compliance risk of international import-export shipping tasks.
For a nationwide hardware franchise, accelerated start-up and turn-around periods resulting in more open stores per year and incremental sales of $6m.
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Sample Supply ChainProjects
For a 3-tier automotive supply chain, improved management of production schedules reducing error rates, accelerating communication to and from suppliers and increasing inventory turns.
For a Gulf of Mexico chemical manufacturer, optimized pipeline flow volume resulting in $6m monthly additional revenue.
For a regional pipeline operator, lowered crude oil pumping costs through better scheduling that takes advantage of hourly electricity price variations.
Reduced energy spent to unload tanker ships by optimizing pumping procedures and taking advantage of the dock time allowed.
Coordinated all parties responsible for planning a pipeline operating budget, reducing changes and meeting contractual deadlines.
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The job skills gap must be closed post-college
Fuente: The Economist Intelligence Unit report “Closing the skills gap: companies and colleges collaborating for change“ (2014)
The number of college graduates lacking key skills required for today’s jobs is very large.
In particular, companies indicate an unmet need for soft skills bigger than for technical ability.
Problem-solving tops the list.
Enter fkiQuality, which has provided problem-solving education since 2004.
0
10
20
30
40
50
60
70
80
Planning / organization
Professionalism
Adaptability / prioritization
Job-related technical skills
Communication
Collaboration / teamwork
Critical thinking / problem solving
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EducationalCurricula
fkiQuality offers three educational curricula:
1.For executives responsible for creating high-performing organizations and launching programs of change.
2.For managers tasked with supporting the deployment of operational excellence and increasing the visibility of their operations.
3.For professionals at all levels seeking success in standard, international certification exams.
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Education for executives. Get the insights needed to create high- performing organizations and launch programs of change
Executive Curriculum
Leadershipfor results – Deming Method
4-days workshop
Hoshin Planning for company- wide change programs
2-days workshop, in- house
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Leadership for results –Deming Method
Deming taught management methods based on understanding a company as a system, the nature of variation, a better theory of learning and human psychology.
This workshop is based on Deming’s seminars on leadership and is presented by professionals experienced in this method.
4-days workshop.
Upon completion, executives will have gained a new view of the meanings of leadership, customer service and quality.
Syllabus:
A chain reaction from quality to prosperity.
Drawbacks of mainstream management methods.
Quality and the consumer.
New principles for leadership and education.
The operational definition: beyond meeting specifications.
Using standards and regulations.
Reaching a stable system of production: common and special causes of variation.
Reducing total cost from inspection to finished product.
Organizing to improve quality and productivity.
Improving quality of life.
W. Edwards Deming was the man credited with having the greatest influence in Japan’s economic success.
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Hoshin Planning for company-wide change programs
Hoshin planning is used to deploy high-level strategy down to managerial objectives and initiatives.
In this way department-level projects become prioritized and aligned with strategy to increase business value.
For this reason, Hoshin planning precedes successful company-wide deployments of any critical program of change.
Avoid starting with “just some training” or “just a trial here and there.”
Syllabus:
Validating company-wide strategy.
Refine and balance strategic improvement areas.
Identify and align management objectives.
Define projects of improvement and innovation.
Create a program of change with prioritized, phased projects.
Launch and staff projects, schedule education programs.
2-days workshop.
Upon completion, the organization will be ready to start an aligned program of change.
How do we fulfil our mission?
Which processes need fixing?
What are customers telling us to do better?
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Education for managers. Get the awareness and skills needed to support the deployment of operational excellence and increase operational visibility.
Curriculum for managers
How to sponsora Lean Enterprise – executive-level
1-day class
Howto deploy Lean practices – manager-level
1-day class
Business ProcessManagement BPM
3-days workshop
LeanSix Sigma –Green Belt
5-days workshop
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How to sponsor a Lean Enterprise. Education for executives.
A high-performing, Lean enterprise is not possible without executive action.
This is because it is the one responsible with creating the company-wide environment required for customer-focused operations.
Often becoming customer- focused means a profound change for the executives themselves.
Syllabus:
What is a Lean enterprise?
Maximize the flow of value and utilization of business resources.
Focus the entire enterprise toward its customers.
The enterprise as a system for the creation of value.
Seeking holistic, company-wide results.
Improve and innovate continuously.
Manage personnel towards total growth.
Make performance visible.
When do we become “a lean enterprise”?
1-day workshop.
Upon completion, executives will become effective Lean sponsors.
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How to deploy Lean practices. Education for managers.
A Lean strategy only becomes real at the business and operations levels through projects of continuous improvement and innovation.
So Lean deployment must be supported by managers in each department.
Syllabus:
The meaning of leadership.
Institute leadership at the managerial and individual levels.
Break down barriers that stop the flow of value across functions.
Create quality and pride in the work.
Establish metrics that foster quality, not just quantity.
Rediscover pride and happiness in daily work.
1-day workshop.
Upon completion, managers will be ready to guide and support the improvement of their own departments.
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Business Process Management (BPM)
Business performance changes over time due to variations of the operation itself and factors such as customers, competitors, employees, vendors and the economic environment.
BPM enables businesses to be aware of these changes and respond timely.
Syllabus:
Understand your business as an end-to-end system.
A hierarchy of metrics for higher performance: business, operations and process.
Monitoring performance.
Controlling processes.
Sustaining operational performance and continuous improvement.
3-days workshop.
Upon completion, managers will have learned how to monitor operations and sustain them at a high performance level.
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Lean Six Sigma – Green Belt
Lean and Six sigma are complementary, high-impact methodologies for building operational excellence in your organization.
This workshop integrates both methods fully, in a new way, in a workshop format that enables participants to gain new knowledge and develop new skills for problem solving.
Participants finalize the workshop by writing a project report which will be reviewed by the certifying Master Black Belt as a requisite to earning the LSSGB designation.
Syllabus:
Integrated DMAIC-Lean method for process improvement.
Workshop based on a company case with individualized problem solving tasks.
Numerical and statistical analyses of performance, MS Excel-based.
Financial analysis of business results.
5-days workshop.
Upon completion, participants will have gained skills needed to lead improvement projects using the Lean Six Sigma method.
Participants may earn the Lean six Sigma Green Belt certification and will learn to solve problems scientifically.
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Train to certify. For professionals at all levels seeking success in standard, international certification exams
Train to certify
International certification exam prepcourses.
Six Sigma Green Belt
Our alumni have 100% success in certification exams.
4 days + 2 half- daysfor exam- taking practice
Six Sigma Black Belt
Our alumni have 80% success in certification exams
7 days + 2 half- daysfor exam- taking practice
Our courses cover the entire “body of knowledge” or officialcontent as designed by the American Society for Quality(ASQ).
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Francisco Pulgar-Vidal, fkiQuality President+1 630 544 0116, fpulgarvidal@fkiquality.com
•Master black belt by IBM Corp., Black belt by American Society for Quality.
•Director of Chicago Deming Association for effective enterprises.
•Consultant for clients in manufacturing, construction, oil & gas, consumer packaged foods, retail, automotive, financial services, education and the government.
•Led projects in the Americas, Europe and Asia.
•Instructor for grad/undergrad classes at engineering and business administration colleges.
•Has trained thousands of professionals in Lean Six Sigma methods.
•Francisco is fluent in English, Spanish and French.
•MS Industrial engineering, Northern Illinois University; MBA, University of Illinois Urbana-Champaign.