Business analysis: ontwikkeling, toepassing, ervaringen
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Business analysis (BA) is een van de snelst groeiende disciplines in de wereld van business en ICT-consultancy. Een snelle opeenvolging van veranderingen in markten en bedrijfsorganisaties, waarvan de impact steeds groter wordt, zorgen hiervoor.
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Business analysis: ontwikkeling, toepassing, ervaringen
- 1. BUSINESS ANALYSIS Ed Kruithof BPM2010 22 september 2010 business analysis
- 4. business analysis 1a Van strategie naar werkende processen en systemen
- 5. BA-eiland Met de eeuwige zoektocht van bestuurders en managers .... Ketenwouden Competentie Bergen De Top De ICT-moerassen De klantenpoort De waardevallei Gorges du Carrière Leveranciershaven Burn out Gates Velden van Nabuur De proces wateren Ketens 5. Welke samenwerkings- verbanden willen we? Mensen 3. Wiens competenties hebben we nodig? Middelen 6. Welke middelen zetten we in? 1. Wat willen we bereiken? Resultaten Het Kanaal van Diensten en Producten De golf van Kwaliteit Beek van de Afstemming Demington Input Meer Troughput Meer Output Meer Principes Paradijs Cultuur 4. Hoe gaan we met elkaar om? Vrij naar: The art of Management De grote ICT-projecten weg .....en de businessanalist als gids. business analysis Structuur 2. Hoe pakken we dat aan?
- 6. Grand Canyon business analysis Business- management ICT- management Client server ITIL groupware CTI Object oriëntatie Windows RAD Thin cliënt RDBMS Data warehouse OLAP CORBA e-commerce Legacy systemen Capability maturity model
- 7. Brug over Grand Canyon business analysis Business- management ICT- management Business analysis bedrijfs-architectuur informatie-architectuur
- 10. business analysis 1b Voorbeeld uit de praktijk
- 11. business analysis naar: Porter /Teisberg, 2006
- 12. Waardeketen Zorg Porter/Teisberg business analysis moni-toring / preven-ting diag-no-sing pre-paring inter-vening reco-vering / reha-bing informing & engaging measuring accessing moni-toring / manag-ing patient value (health outcomes per unit of costs) naar: Porter /Teisberg, 2006
- 18. business analysis 2a Van informatieanalyse naar business analysis
- 19. Keten van beschrijvingen Visie, missie, doelen en strategie Bedrijfsarchitectuur Informatiearchitectuur Informatiebeleid ICT-projecten voor ICT-infrastructuur en informatiesystemen business analysis
- 20. ORGANISATIE-EENHEDEN BEDRIJFSPROCESSEN BEDRIJFSFUNCTIES worden uitgevoerd in door BEDRIJFSOBJECTEN die gegevens vastleggen van De warme kant business analysis
- 21. APPLICATIES DATA BASES INFORMATIEGEBIEDEN beschrijven die worden benaderd met TECHNISCHE INFRASTRUCTUUR die draaien in een De De koude kant business analysis
- 23. Competencies of a Business Analyst Business knowledge Behavioural skills and Personal qualities Techniques Range of competencies business analysis
- 24. Business Case COMPETENCIES Implementing Change Managing the Information Resource IT Improvement Process Improvement Business Improvement Enabling business change business analysis
- 25. EI & IQ working together Low High High Emotional Intelligence Hearts Minds Hearts & Minds Logically right. Good strategy “ Traditional position for IT projects” Formula for transformation Inspired. “ people are Joined up” Mental Intelligence business analysis
- 26. business analysis 3a Van requirements naar implementatie
- 28. The ontology is the model business analysis
- 31. What should we be dreaming of? Single point of maintenance, multiple points of execution Business Engineering Studio Specify, verify & validate Business engineers & Business experts Business-driven development business analysis Business Content Repository Business Engines Application X model (XML) Business Engines Application X model (XML) Application Y model (XML) ESB Publish Execution platforms Service request Service request Publish Publish Portal XML Business workers
- 32. business analysis 4a Van Nederlands naar Werelds
- 33. International Institute of Business Analysis TM Develop and maintain standards for the practice of business analysis and for the certification of its practitioners The IIBA TM is an international not-for-profit professional association for business analysis professionals. Vision The world's leading association for Business Analysis professionals Mission KBa business analysis
- 38. Knowledge Area Relationships 1. Required table stakes 2. Directly related to typical project or solutions development lifecycles 3. Business Architecture Enterprise Analysis Requirements Planning and Management Requirements Communication Requirements Gathering Requirements Analysis & Documentation Requirements Implementation Underlying Fundamentals Glossary business analysis
Editor's Notes
- Steenwinkel Kruithof Associates - www.sk-a.nl 22 september 2010 business analysis -- bpm2010
- Steenwinkel Kruithof Associates - www.sk-a.nl 22 september 2010 business analysis -- bpm2010
- Steenwinkel Kruithof Associates - www.sk-a.nl 22 september 2010 business analysis -- bpm2010
- note BA: limitations
- That they have made considerable progress in identifying the metadata elements (i.e., structure and fields, as in a DTD). Our work for them will be: a. Idenitify which fields need taxonomy. b. Product these taxonomies
- First bullet - The establishment of an independent, non-profit association will bolster the recognition and value of BAs. Second bullet - At an intern’l and chapter level, the organization provides a forum for BAs to discuss their profession and learn from each other. Third bullet - Defining the BOK plays a critical role in establishing standards of practice. Identifies the currently accepted skills and competencies of the Business Analyst role (BOK discussed in more detail later in presentation) Fourth bullet - Certification will d efine training and professional development standards and recognize individual (certification discussed in more detail later in presentation)
- Not a methodology, but there are relationships between the areas of Body of Knowledge an the real work that the business analyst fits into. Underlying Fundamentals and Glossary sections not activity or task driven Outline base knowledge needed for BA to be successful Six core knowledge areas are: Directly involved in project or pre-project work that BA does Described with activities and tasks Interrelationships shown above Not all work BA does is for defined project: Work to understand what projects are necessary over time (roadmap) Define current state or target state business architecture
- How does this relate to / differ with project management? Business Analysis is about product Project Management is about project How does this relate to CMMI? Requirements Development & Requirements Management RD Elicit needs form users that represent all user classes Understand user tasks and objectives Understand the relative importance of quality attributes Negotiate implementation priorities Translate user needs into written specs and models Review requirements documentation RM Establish and maintain an agreement with customers on requirements Control the baseline of requirements Process proposed requirements changes Keep plans and products consistent with changed requirements Negotiate new commitments based on impact of the changes