This resume is for Cheryl Burggraf, who has over 20 years of experience in sales, marketing, customer service, and management. She has a proven track record of exceeding sales quotas and growing profits in multiple industries. Her core strengths include account retention, strategic planning, budget management, and developing partnerships. She holds a Bachelor's degree in Management Communications and an Associate's degree in Fashion Merchandising and Management.
High energy sales professional with over 10 years of successful experience in business development and customer service for major companies and venues, including business-to-business, outside sales and consultative sales experience. Excellent communication, analytical and planning/organizing skills, as well as the ability to work effectively in teams
High energy sales professional with over 10 years of successful experience in business development and customer service for major companies and venues, including business-to-business, outside sales and consultative sales experience. Excellent communication, analytical and planning/organizing skills, as well as the ability to work effectively in teams
A C level executive who has developed a passion for getting results in any environment. Skill sets include: leadership by example, sales management, business startup and development, people management, client services, recruiting, hiring, technology, human resources, and vendor relations. Has a unique ability to build relationships with people from all socio-economic circles
I am a soon to be graduate from Durham Technical Community College with an Associate of Applied Science Degree in Architectural Technology. My experience and skills are only highlighted in my resume and looking to become an invaluable asset to my future company.
A C level executive who has developed a passion for getting results in any environment. Skill sets include: leadership by example, sales management, business startup and development, people management, client services, recruiting, hiring, technology, human resources, and vendor relations. Has a unique ability to build relationships with people from all socio-economic circles
I am a soon to be graduate from Durham Technical Community College with an Associate of Applied Science Degree in Architectural Technology. My experience and skills are only highlighted in my resume and looking to become an invaluable asset to my future company.
Conférence organisée par l'Institut de l'Elevage et présidée par Jean-Marc Alibert, Président de la commission bovin viande de FGE et Président du Herd-Book Limousin.
Driven Customer Service & Sale Professional with extensive strategic sales & Marketing experience. Comprehensive background across all aspects of customer engagement, customer retention, customer service, customer care, & customer satisfaction. Proficiency in staff recruitment, development and training, with ability to lead and motivate others to achieve business success. Excellent communicator,.
1. CChheerryyll BBuurrggggrraaff
8837 Estes St | Westminster CO 80021
cburggraf@gmail.com| (815) 988-8870
PROFESSIONAL OVERVIEW
Exceptional Customer
Service
Key Account Retention
Talent
Retention/Acquisition
Contract Negotiations
Category Innovation
Alliances / Partnerships
Budget Management
Strategic Planning
Highly accomplished revenue generating management professional.
Managed territories to drive profitable growth and improve performance in
revenue, market share, and profitability.
Consistently exceeded sales quotas and increased bottom-line profits while
building market share in new territories. Leveraged a proven ability to
catapult sales, automate core business functions, leverage alliances with
industry partners, and drive account growth through customer centricity
and innovation.
Skilled in driving the cycle from opportunity identification to delivering
high-impact presentations, differentiating features and benefits, closing
accounts, and bolstering client loyalty.
PROFESSIONAL WORK EXPERIENCE
FurstSearch
Vice President
Executive level recruiting company focusing on business owners and C level management teams.
Development, implementation and execution for a successful sales and marketing endeavor in
both the Midwest region and nationally. Providing direct business to business solutions, to
Fortune 500 companies through small to medium-sized companies. Travel 40%.
Rockford Area Convention & Visitors Bureau
Senior Sales Manager
Leadership responsibilities include the management of more than 200 events and 50 projects at the
local, regional and state level. Oversight responsibility includes prospect and sales reporting and
monitoring, sales and services contracts. Responsible for managing one direct report and more
than seven college interns during peak season.
Strong marketing presentations and proposals to local, regional and national meeting planners.
Key stakeholders, civic leaders, and executive directors. Travel 45%.
Rockford Register Star
Healthcare Advertising Representative
Consistently top seller year after year. Directors Club status
Successfully managed 95+ new and established accounts, overseeing all phases of the sales
lifecycle, including opportunity identification, sales presentations, contract negotiations,
exceptional customer service, retention and sales reporting.
Increased sales revenue by 120% in year one, 123% in year two, and 134% in year three.
Designed and executed a strategic business plan to achieve territory revenue objectives by key
account and market segment; analyzed and reported sales trends and market opportunities.
2. Cheryl Burggraf 2 Resume
Rockford Health Systems
Marketing Support Manger
Administrative Medical Services Manager
Provided comprehensive administrative support to sales and marketing teams in order to drive sales
across multiple product lines including HMO, PPO and Self-Funded group renewals.
Managed external communication, departmental budgets, customer contracts and regulatory
compliance. Direct reports included nine team members.
Lead educational seminars for sales representatives on new product line development to ensure
that rates and other relevant information was properly communicated in an ever-changing
regulatory environment.
Successfully assisted in managing five Invasive Medicine departments
Maintained the highest staff retention rate. Created a high performance culture within the
administrative team. Provided feedback and development opportunities to motivate and keep
employees engaged.
Recognized for exceptional customer service satisfaction, as reflected in client satisfaction surveys.
EDUCATION
Bachelor’s Degree in Management Communications
CONCORDIA UNIVERSITY, Mequon, WI
Associate of Applied Arts in Fashion Merchandising/Textiles and Management
HAWKEYE COMMUNITY COLLEGE, Waterloo, IA
COMMUNITY INVOLVEMENT
Success by Six, United Way, Board Member
ISAE, Committee Member
CERTIFICATIONS
Life and Health Insurance License, Illinois and Iowa
