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Bullying in the workplace
The document discusses workplace bullying by defining it, examining its prevalence based on survey findings, and exploring its impacts on targets, witnesses, and organizations. It also provides strategies for preventing and resolving instances of workplace bullying, such as establishing anti-bullying policies and training, building coping skills, and having both informal and formal processes for addressing complaints.
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Bullying in the workplace
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- 2. See it Learn to identify what workplace bullying is . Analyze it Know the impacts of workplace bullying Stop it Tips for effective prevention & resolution
- 3. Introduction ofworkplace bullying Impacts of workplace bullying Prevention and resolution strategies for workplace bullying Class activities Conclusion Questions & references
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- 5. Bullying at workmeans harassing, offending, socially excluding someone or negatively affecting someone’s work tasks. In order for the label bullying to be applied to a particular activity, interaction or process, it has to occur repeatedly and regularly(e.g. weekly) and over a period of at least six months……A conflict cannot be called bullying if the incident is an isolated event or if two parties of approximately equal “strength” are in conflict. — Einarsen et al,2003
- 6. 2010 U.S. Workplace Bullying Survey Witnessed Only 15% Been No Bullied 26% 50% Experience 9% WBI U.S. Natl Current 2010
- 7. Can youfind some details to show the bullying behavior of the boss? Are there any differences of the two bosses’ behaviors in these two videos? http://www.youtube.com/watch?v=iQcXKZ93cU w&list=FLYLXy53zfe1UT8- gZOvf2nQ&index=6&feature=plpp_video http://www.youtube.com/watch?v=AvZGN1Pu NCk&feature=feedf
- 8. Overt Behavior Bullying Behaviors Covert Behavior
- 9. Offensive or abusive language Unjustified criticism Unfair pressure Inappropriate comments Sarcasm Isolating the target Blocking carrier advancement
- 10. Sabotaging by withholding of information Excluding the target from a social event Constantly changing targets or guidelines Overloading an employee with work Setting impossible timelines
- 11. It’s True --Most Bullies Are Bosses Bottom Up 10% CWs 18% Bosses 72% WBI U.S. Natl 2007
- 13. Being goodat job, often excellent Showing independence of thought or deed More technically skilled More social skills and possess greater emotional intelligence Ethical and honest Non-confrontive
- 14. Impact on thetarget Impact on witnesses Impact on organization
- 15. Divide theclass into 3 groups. Each group chooses one from the three parties . Have a discussion about the impact caused by workplace bullying and write down the opinions.
- 16. Stress, anxietyor sleep disturbance. Panic attack or impaired ability to make decisions Incapacity to work, concentration problems, loss of confidence and self-esteem or reduced output and performance. Depression or a sense of isolation. Physical injury Reduced quality of home and family life Suicide
- 17. An increase in stress levels An increase in absenteeism Loyalty of staff Work efficiency Lower work morale Increase workplace conflict Higher intention to leave
- 18. Loss ofproductivity Higher turnover The cost of intervention programs Increase in absenteeism Lost innovations Difficulty hiring quality employees
- 19. Policy Training Coping skills and resilience
- 20. National Workplace BullyingSurvey 2010
- 21. Personal options Informal resolution process Formal investigation process
- 22. to speakto the An employee may choose perpetrator directly.(keep a record of the conservation) Employees can be advised to seek information from: Contact Officer Human Resource Manager Professional Counselor
- 23. No investigationor disciplinary should be taken. A no-blame, conciliatory approach should be involved only the conciliator and affected employee. No records should be kept. The purpose is to return the individuals to productive work without further interruption.
- 24. Lodging the Appeal Access to counseling complaint and/or rehabilitation Initial response Findings Review Appointment of The investigation an investigator
- 25. Workplace bullyingis prevalent all over the world. It has great impacts on the targets, witnesses, organizations as well. A “no bullying” policy, training and support are considered useful methods to prevent workplace bullying. When workplace bullying happens, targets can choose personal options, informal resolution process or formal investigation process to protect themselves.
- 26. Branch. S,Ramsay. S & Barker. M (2008) Workplace Bullying. Workplace Bullying Institute (2010) Available from: http://www.workplacebullying.org/wbiresearch/2010-wbi-national- survey/ EBook browse (2011) Available from: http://ebookbrowse.com/microsoft-powerpoint-workplace-bullying- presentation-cshrm-pdf-d86575324 Scribd (2011) Available from: http://www.scribd.com/doc/62926918/Workplace-Bullying- Presentation-NEA-RA-Handouts Healthy Workplace Bill . Available from: http://www.healthyworkplacebill.org/bill.php Digital opinion. Available from: http://www.digitalopinion.co.uk/clientservices-bullying-workplace- natsurvey-results-effects.html
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