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7th Intl Conference on Workplace Bullying and Harassment

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kschulweis

Workplace bullying and harassment present in myriad forms and have complex underlying causes that are often interrelated. The presentation identifies three main types of workplace aggression: personal aggression that stems from psychological disorders; unintentional aggression due to lack of awareness or sensitivity; and instrumental aggression rooted in an organization's culture and power dynamics. Effective responses require considering the multi-faceted nature and potential interplay between these types rather than focusing on singular causes or solutions. The presentation examines shortcomings of common responses and calls for further research to better understand relationships between types of aggression and most impactful interventions.

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Being Bullied at Work? Now What? Creative Responses to Workplace Aggression Presentation #142 KATHLEEN SCHULWEIS, Cphil, CPCC, PCC Confidence Connections ™ Friday, June 4, 2010 7th International Conference on Workplace Bullying and Harassment
A Black Hole ,[object Object],teasing, verbal abuse, blame , humiliation, personal and professional denigration, overt threats, harassment (e.g.Racial, or sexual) aggressive e-mails or notes, exclusion or isolation, sabotage of career blackmail manipulation of job specifications s,
Shifting Perspective ,[object Object],[object Object],[object Object]
Personal Cause: Psychological TYPE 1
Unintentional TYPE 2 Cause: Lack of Awareness
Instrumental TYPE 3 Fame Fortune Position Power Cause: Ambition - Culture
How this Benefits Practitioners ,[object Object]
Type 1 Personal Aggression Responses
Type 1 Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type 2 Unintentional Aggression Responses
Type 2 Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type 3 Instrumental Aggression Responses
Type 3 Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 1 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 2 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 3 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kathleen Schulweis, Cphil, CPCC, PCC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.confidenceconnections.com Executive Coach Author Compassionate, Discerning, No-nonsense Coaching

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7th Intl Conference on Workplace Bullying and Harassment

  • 1. Being Bullied at Work? Now What? Creative Responses to Workplace Aggression Presentation #142 KATHLEEN SCHULWEIS, Cphil, CPCC, PCC Confidence Connections ™ Friday, June 4, 2010 7th International Conference on Workplace Bullying and Harassment
  • 2.
  • 3.
  • 5. Unintentional TYPE 2 Cause: Lack of Awareness
  • 6. Instrumental TYPE 3 Fame Fortune Position Power Cause: Ambition - Culture
  • 7.
  • 8. Type 1 Personal Aggression Responses
  • 9.
  • 10. Type 2 Unintentional Aggression Responses
  • 11.
  • 12. Type 3 Instrumental Aggression Responses
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.

Editor's Notes

  1. Too many descriptions cloud our responses “ Have identified 75 different types of bullying behavior…” Field, T. (1996). Bully in sight . Wantage, Oxfordshire: Wessex Press.
  2. Personal: Often Intentional but sometimes Character Disorder Types of Behaviors: Malicious mix of humiliation and sabotage (WBI) Rumors, innuendo, aggressive, unreasonable Subordinates, colleagues, superiors (Davenport, Schwartz, & Elliott, 1999) Gathering others in continuous malevolent actions to force others out of job. (Namie & Namie, 2000)
  3. Unintentional/Insensitive Lack of awareness of consequences of behavior, cultural misunderstanding Types of Behaviors Inappropriate comments Excluding members of teams Shouting, public humiliation A lack of courtesy or politeness (Crawshaw, 2007; Brooks et.al 2010; Pearson & Porath, 2010)
  4. Instrumental Aggression Orwellian elimination rituals (Bullied Academics Blog, 2009; Cassell, M. 2010)
  5. Weak Human Resources departments with little authority cannot enforce rules ( 80% of HR professionals report being bullied )