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Building a ICT Strategy
with an Enterprise Architecture Mindset
Workshop
Daljit Banger MSc FBCS
BCS Enterprise Architecture
Specialist Group
2nd Annual Conference
Tuesday 26 June 2018
London, UK
#BCS
#BCSEASG
#EASG2018AC
www.bcs.org
Todays Workshop Question
How do we Build An ICT Strategy and
how can EA tools / Mindset Add Value ?
• Part 1 – A Primer
• PART 2 – Strategy – The What / How
• PART 3 - Group Exercise
10 mins
15 mins
30 mins
#BCSEASG
Theory
Production Realisation
EA Products/input
Compliance
Part 1
Enterprise
Architecture(EA)
A Primer
▪Enterprise Architecture supports how one builds a reusable
Unified Information Systems/Management Capability that
supports and meets Organisational needs.
▪The EA Goal is to Align and Manage the Technology
landscape of an Organisation with its Strategic / Operational
Goals/Objectives for both today and tomorrow.
FOOD FOR THOUGHT
▪ Enterprise Architecture is NOT Enterprise Systems
Architecture.
▪ Enterprise Architecture is NOT a methodology for building a
stand-alone single information system.
Enterprise Systems Architecture
The Processes, Patterns & Practices associated with the alignment and
re-calibration of the organisational Technology Landscape to that of its
Business Operating Model
DefinitionContext
Mapping the Business Operating Model to the Technology
Landscape
The Stack (Methods/Questions)
Each layer of the Stack is a complex view in its own right of
a specific element of how the layer above / below maps and
interacts to support the Organisational Business
Operating Model
What are the tools available to us to analyse, visualise and
render to stakeholders the alignment ?
Point in Time..
Part 2
Strategy
What / How
Definitions / Context
A Definition
A plan of action designed to achieve a long-term or overall aim.
(Source : web)
Great Context
Strategy is the great work of the organisation.
In Situations of Life and death,
it is the Tao of Survival or Extinction.
Its study cannot be neglected"
(Source: Sun Tzu the Art of War“)
How do we Construct/Deliver an ICT
Strategy – Key Factors ?
Description of
Strategy
formulation,
delivery and
approach
Work Package -
Task Breakdown
(discuss but won’t cover)
DependenciesRisk / Mitigation
(Workshop Discussion)
Due
Diligence
Commns /
Release
Plan
Release
Current State Analysis
View
•The Business
•Operations
Formulation / ProductionReview
1
23
4
Approach - Level 0
Creation Delivery
(Workshop Discussion)
An Approach – Decomposed
ICT
Strategy
Current
State
•Analysis
•Review
Production
•Formulation
•Documentation
Peer
Review
Document
Updates
Delivery
• Release
Plan
• Communicati
ons Plan
• Drivers for change
• Tech
Environmental
Factors
• External Forces
• Cost Model
• Future Technology
landscape
• Realisation Plan
• Mid Point Review
• Content Review
• Document Updates
• Approvals
• Business Strategy
• Themes / IT Capabilities
• Technology landscape
• Service Delivery
• IT Budgets / Portfolio
• Supplier Analysis (SWOT)
• Maturity Assessment
• Keeping the
Lights on
• Operational
Efficiency
• New
Capabilities /
Services
• Innovation
Funnel
• Technology
Debt
Management
Security
(CIA)
CORP SYS : ERP,MI,BIMDM
Approach Dissected Contd..
Approach Dissected Contd..
EXTERNAL –
“Operational Business”
INTERNAL –
“Business Operations “
Goals
Desired
Outcomes
Capabilities
• Industry Analysis – Government , Partners
• Supplier Analysis –Enterprise Systems e.g.
ERP, MDM, BI, HR, Finance
• Competitor Analysis (Domestic /
International)
• Technology Benchmark – If Applicable
• External drivers (Government, Market ->
PEST)
• Partner Analysis – 3rd Parts Trusted Partners
• Service Providers – Suppliers
• Technology Horizon Scanning
• External Reporting
• Customers
• Information Consumers
Structure Drivers
• Technology landscape
• Enterprise Orchestration
• Application (COTs, Build, Bespoke, Services)
• Data / Information Management Cycle
• Infrastructure (Data Centre Services)
• Hygiene (Security,DR,IM, Naming-Directory
Services)
• Technology Debt Current / Future / Innovation
• Service Delivery Model / Security
• IT Budgets / Portfolio
• Resourcing Model / Skills (perm/Contract)
• Outsource Partner / Supplier Analysis (SWOT)
• COBIT Maturity Assessment
• Roadmaps (Operational , Product & Services)
• Reporting / IM / BI / Channels
• Governance / Compliance
70 % 30 %
70 %
30 %
ICT Strategy
Input
Tech Debt Stakeholders
Using The Stack (input)
Focal Points
Core & Subsidiary Deliverable
• TOC
• Introduction
• Business Canvas Model
• Key drivers / Themes for Change
• Key Principles (Regulatory / Organisational)
• Summary Costs
• Target Architecture / Vision
• The Business we Run (Information Sharing )
• Running the Business (Corporate Systems)
• Channels for Operation
• People, Process & practices for delivering ICT Services (Service
Delivery Model)
• Sourcing Strategy – Cloud / On Premise – as a Service
• Realisation Business Plan
• Cost Model
• Milestones
• Measuring Success
• Efficiency Saving
• KPIs
• Governance / Controls
By-Product
Operating Model Definition
Level 0 the Business Canvas
Subsidiary Deliverable - Road Maps on a Page
2018 2019 2020 2021 2022
Business
Foundation
Activities
Business
Capabilities
In Flight
Projects
ICT Strategy
Some Points to note
• Like Enterprise Architecture Strategy is an Art; never a Science and a
Mindset supported by patterns, principles, processes and practices
• The Approach to Strategy Formulation should be structured and ‘time
boxed’ especially as environmental factors are often dynamic –
repeatable process .
• Key Milestones & Dependencies should be highlighted
• The Strategy will have a ICT bias and full traceability to decisions.
• The use of Internal resources e.g. Business Architect , Technical
Author will reduce analysis and document production costs – Can a
3rd party really write your ICT Strategy without deep diving into the
estate ?
Part 3
Group Exercise
Lets revisit the Exam Question we started with …
How do we Build a ICT Strategy and
how can EA tools / Mindset add value ?
Discussion – So what is the answer ?
We will now Break into 3 Groups. These are ;
▪ Enterprise Architect Group
▪ Strategy Development Group
▪ Business Stakeholder (nominated individual)
The Task…
Each Group will spend 10 mins to decide on key points elements (from their
viewpoint) that they feel should be in an ICT Strategy – not any industry specific
The Business Stakeholder will spend 10 mins to consider ‘the value they wish to
see from both parties .
At the end we will discus as a group the view points and the value the EA can and
should bring
Final Message
“Everyone has a plan till they get punched in the mouth”
Mike Tyson
Plans Can & Should always be recalibrated and
realigned to factor in changes in the environment to
achieve a positive set of outcomes
Website : www.s-ea-t.com (Tools, Papers Downloads)
Blog : https://dalbanger.wordpress.com/
Email : dal@s-ea-t.com
Thank You

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Building a ICT Strategy with an Enterprise Architecture Mindset

  • 1. Building a ICT Strategy with an Enterprise Architecture Mindset Workshop Daljit Banger MSc FBCS BCS Enterprise Architecture Specialist Group 2nd Annual Conference Tuesday 26 June 2018 London, UK #BCS #BCSEASG #EASG2018AC www.bcs.org
  • 2. Todays Workshop Question How do we Build An ICT Strategy and how can EA tools / Mindset Add Value ? • Part 1 – A Primer • PART 2 – Strategy – The What / How • PART 3 - Group Exercise 10 mins 15 mins 30 mins #BCSEASG
  • 5. ▪Enterprise Architecture supports how one builds a reusable Unified Information Systems/Management Capability that supports and meets Organisational needs. ▪The EA Goal is to Align and Manage the Technology landscape of an Organisation with its Strategic / Operational Goals/Objectives for both today and tomorrow. FOOD FOR THOUGHT ▪ Enterprise Architecture is NOT Enterprise Systems Architecture. ▪ Enterprise Architecture is NOT a methodology for building a stand-alone single information system.
  • 6. Enterprise Systems Architecture The Processes, Patterns & Practices associated with the alignment and re-calibration of the organisational Technology Landscape to that of its Business Operating Model DefinitionContext
  • 7. Mapping the Business Operating Model to the Technology Landscape
  • 8. The Stack (Methods/Questions) Each layer of the Stack is a complex view in its own right of a specific element of how the layer above / below maps and interacts to support the Organisational Business Operating Model What are the tools available to us to analyse, visualise and render to stakeholders the alignment ?
  • 11. Definitions / Context A Definition A plan of action designed to achieve a long-term or overall aim. (Source : web) Great Context Strategy is the great work of the organisation. In Situations of Life and death, it is the Tao of Survival or Extinction. Its study cannot be neglected" (Source: Sun Tzu the Art of War“)
  • 12. How do we Construct/Deliver an ICT Strategy – Key Factors ? Description of Strategy formulation, delivery and approach Work Package - Task Breakdown (discuss but won’t cover) DependenciesRisk / Mitigation (Workshop Discussion)
  • 13. Due Diligence Commns / Release Plan Release Current State Analysis View •The Business •Operations Formulation / ProductionReview 1 23 4 Approach - Level 0 Creation Delivery (Workshop Discussion)
  • 14. An Approach – Decomposed ICT Strategy Current State •Analysis •Review Production •Formulation •Documentation Peer Review Document Updates Delivery • Release Plan • Communicati ons Plan • Drivers for change • Tech Environmental Factors • External Forces • Cost Model • Future Technology landscape • Realisation Plan • Mid Point Review • Content Review • Document Updates • Approvals • Business Strategy • Themes / IT Capabilities • Technology landscape • Service Delivery • IT Budgets / Portfolio • Supplier Analysis (SWOT) • Maturity Assessment • Keeping the Lights on • Operational Efficiency • New Capabilities / Services • Innovation Funnel • Technology Debt Management
  • 15. Security (CIA) CORP SYS : ERP,MI,BIMDM Approach Dissected Contd..
  • 16. Approach Dissected Contd.. EXTERNAL – “Operational Business” INTERNAL – “Business Operations “ Goals Desired Outcomes Capabilities • Industry Analysis – Government , Partners • Supplier Analysis –Enterprise Systems e.g. ERP, MDM, BI, HR, Finance • Competitor Analysis (Domestic / International) • Technology Benchmark – If Applicable • External drivers (Government, Market -> PEST) • Partner Analysis – 3rd Parts Trusted Partners • Service Providers – Suppliers • Technology Horizon Scanning • External Reporting • Customers • Information Consumers Structure Drivers • Technology landscape • Enterprise Orchestration • Application (COTs, Build, Bespoke, Services) • Data / Information Management Cycle • Infrastructure (Data Centre Services) • Hygiene (Security,DR,IM, Naming-Directory Services) • Technology Debt Current / Future / Innovation • Service Delivery Model / Security • IT Budgets / Portfolio • Resourcing Model / Skills (perm/Contract) • Outsource Partner / Supplier Analysis (SWOT) • COBIT Maturity Assessment • Roadmaps (Operational , Product & Services) • Reporting / IM / BI / Channels • Governance / Compliance 70 % 30 % 70 % 30 % ICT Strategy Input Tech Debt Stakeholders
  • 17. Using The Stack (input) Focal Points
  • 18. Core & Subsidiary Deliverable • TOC • Introduction • Business Canvas Model • Key drivers / Themes for Change • Key Principles (Regulatory / Organisational) • Summary Costs • Target Architecture / Vision • The Business we Run (Information Sharing ) • Running the Business (Corporate Systems) • Channels for Operation • People, Process & practices for delivering ICT Services (Service Delivery Model) • Sourcing Strategy – Cloud / On Premise – as a Service • Realisation Business Plan • Cost Model • Milestones • Measuring Success • Efficiency Saving • KPIs • Governance / Controls By-Product
  • 19. Operating Model Definition Level 0 the Business Canvas
  • 20. Subsidiary Deliverable - Road Maps on a Page 2018 2019 2020 2021 2022 Business Foundation Activities Business Capabilities In Flight Projects ICT Strategy
  • 21. Some Points to note • Like Enterprise Architecture Strategy is an Art; never a Science and a Mindset supported by patterns, principles, processes and practices • The Approach to Strategy Formulation should be structured and ‘time boxed’ especially as environmental factors are often dynamic – repeatable process . • Key Milestones & Dependencies should be highlighted • The Strategy will have a ICT bias and full traceability to decisions. • The use of Internal resources e.g. Business Architect , Technical Author will reduce analysis and document production costs – Can a 3rd party really write your ICT Strategy without deep diving into the estate ?
  • 23. Lets revisit the Exam Question we started with … How do we Build a ICT Strategy and how can EA tools / Mindset add value ? Discussion – So what is the answer ?
  • 24. We will now Break into 3 Groups. These are ; ▪ Enterprise Architect Group ▪ Strategy Development Group ▪ Business Stakeholder (nominated individual) The Task… Each Group will spend 10 mins to decide on key points elements (from their viewpoint) that they feel should be in an ICT Strategy – not any industry specific The Business Stakeholder will spend 10 mins to consider ‘the value they wish to see from both parties . At the end we will discus as a group the view points and the value the EA can and should bring
  • 25. Final Message “Everyone has a plan till they get punched in the mouth” Mike Tyson Plans Can & Should always be recalibrated and realigned to factor in changes in the environment to achieve a positive set of outcomes
  • 26. Website : www.s-ea-t.com (Tools, Papers Downloads) Blog : https://dalbanger.wordpress.com/ Email : dal@s-ea-t.com Thank You