Zimele is an ICT company committed to service quality and growth. It employs over 60 people and has experienced annual turnover growth of 25% per year. The document discusses Zimele's organizational structure, capabilities including strategy development, business analysis, project management and training. It also summarizes Zimele's work with various government clients on developing ICT strategies and implementing solutions.

1. Zimele Presentation
ICT Strategy Development

2. Zimele Overview
• We are committed to service
quality and growing our people
• Our annual turnover growth has
been averaging 25% per annum
• We employ over 60 employees
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3. Partnerships/Accreditations
3

4. Flagship Clients
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5. Organisation Structure
CEO
Quality
Manager
Finance Sales
Operations
Manager
Telecoms and
ICT support
Vodacom
Services
Managed ICT
Services
Consulting
Business
Analysis
Software Dev.
ERP Services
AMI, ISU &
SAP ERP
Mobility
Marketing
Training
ERP
ICDL
ISU
Tender Office Secretariat
Human
Resources
Health and
Safety
Recruitment
Personnel
Admin.
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6. Consulting Capabilities
IS/IT Strategy formulation – we have helped various clients with
formulation of Master Systems Plans, ICT Connectivity Strategies,
including Information and Systems Management Strategies.
Business Analysis – our people are capable of assessing business
problems, recommend solutions, produce accurate business cases and
specifications to resolve client problems.
Project Management – if we are not delivering solutions ourselves we
assist clients manage projects thus ensuring superior quality solutions
and ensuring that our clients derive intended value/benefits from their
projects.
Training –
• ERP Training – our Services SETA skills programme has produced a large
number of ERP/SAP consultants to date.
• ICDL – we are accredited through ICDL South Africa to provide an
internationally recognised computer literacy course including testing.
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7. Gauteng Depart of Roads & Transport
Vision
World-class roads and transport infrastructure networks and
systems that facilitate seamless mobility of goods and people
within Gauteng.
Mission
To provide an environmentally sustainable road infrastructure
and integrated transport systems and services that is reliable,
accessible, safe, and affordable which promotes socio-economic
development in Gauteng.
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8. Gauteng Depart of Roads & Transport
Values
• Good Governance
• Responsiveness
• Innovative
• Accountability
• Passion
• Professionalism
• Ethical Behavior
• Commitment
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9. What does this mean to IT?
Business Strategy
IT Strategy
IT – related Goals
IT Resources
enables
enable
enable
directs
informs
directs
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10. What does this mean to IT?
Drive
Value Creation
Benefits
Realisation
Risk
Optimisation
Resource
Optimisation
IT Strategy
Stakeholder Needs
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11. IT Strategy vs Governance Framework vs
Enterprise Architecture
IT Strategic
Plan
IT Governance
Framework
Enterprise Architecture
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12. Legal & Regulatory Requirements
• Electronic Communications & Transaction Act
• Minimum Information Security Standards
• The Promotion of Access to Information Act 2
• Minimum Interoperability Standards
• Government Wide Enterprise Architecture (GWAE)
Framework
• Corporate Governance of Information and Communication
Technology Policy Framework (CGICTPF)
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13. Typical Table of Contents
Scope
Why an IT strategy?
Current Business Environment
Business Strategy
Vision Statement
Mission Statement
Strategic Goals
Legislative Mandate
Relevant National Legislation
Transversal Legislative Framework
IT – Business Alignment
Organizational Structure
Business Challenges
AS – IS IT
Governance
Current Network & Data Centre Environment
Network Topology Diagram (WAN)
Backup and Recovery
Service Desk
Business Applications
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14. Typical Table of Contents
TO-BE IT
Introduction
ICT Vision
ICT Mission
ICT Values
Technology Landscape
ICT Governance
Infrastructure
Service Delivery
Business enablement and Applications
Organizational Change Management
People and Skills
Road Map
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15. Current State
Steps to IT Strategy Development
Legislation
Audit Reports
Business Strategy
HR & Infrastructure
Future State
ICT Vision Statement
ICT Mission Statement
Service Support
HR & Infrastructure
Governance
Gap Analysis
Road Map
Defined Target State
Programmes
Projects
Timelines
Step 1 Step 2 Step 3 Step 4
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16. Lessons Learned
• Best have your basic governance environment setup first.
• Not ideal to start the process whilst the business is going through a
strategic change cycle.
• IT is not strategically placed within the organisation (reporting to
Finance a lot of the time)
• Stake Holder engagement is almost always a major risk.
• Change Management is rarely fully scoped.
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17. Work We Have Done
Client Industry Project Contact Details
Department of Corporative Governance and
National
Traditional Affairs
Government
Development of an Information, Communication and Technology (ICT)
strategy. Whilst done at head office level, the strategy is adopted by all
national offices throughout South Africa.
Gideon Oliphant (CIO)
0820551919
Department of Local Government of the
Western Cape
Provincial
Government
Development of an Information Management Strategy which included an
As-Is and To-Be Analysis at a Strategy Level
Akhona Damane (MIS
Manager) 021 483 8422 or
0760375312
City of Cape Town Local
Government
Development of details systems specification for a Supplier Relationship
Management System and interfaces to other Systems.
Rudy Abrahams (Head of SAP
ERP) 0214005013
Gauteng Department of Education Provincial
Government
Development of a schools Communication and Connectivity Strategy for
the department of Education. The strategy involved connecting all +- 2500
schools in Gauteng.
Lerato Dhlamini (IT Manager)
0113551529 or Vusi Khoza
(Manager in IT)
0113550183
Total Client Services (TCS) – listed company Traffic
Contravention
Conducted a systems audit and developed requirements for a fully
integrated traffic management system for over 100 various municipalities
in South Africa.
Lindikhaya Sipoyo (Executive
Chairman) 0760337456
West Rand Municipality Local
Government
Development of MSP, Implementation Plan and ICT Governance
Framework after a performing a CoBIT5 assessment.
Sivuyile Sbukwana
0114115061/0729977313
Free State Department Of Education Provincial
Government
Development of an Information Management Strategy which included an
As-Is and To-Be Analysis at a Strategy Level for 5 years.
Lawrence Mahasa (IT Manager)
071 676 1620
Office Of The Public Service Commission National
Government
Development of a Governance Framework and Implementation Roadmap
after conducting a CoBIT 5 Assessment.
Mpho Basitere (IT Manager)
+27 12 3521036/ +27
829097243
Office Of The Public Service Commission National
Government
Development of a 5 year ICT Strategy and Roadmap as second phase of
CGICTPF.
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18. Skills & Experience Required
• IT-enabled Business Process mapping
• Requirements elicitation – Business Analysis
• IT Audit Skills and experience – CoBIT (ideally CoBIT5 Certified)
• Service Strategy Review – ITIL (ideally Service Strategy Practitioner)
• Enterprise Architecture Modeling - TOGAF 9.1 (Ideally a Practitioner)
• Understanding of National Regulatory Frameworks & King 3
• Risk Management – understand Public Sector Risk Management
Framework
• Project Management – Prince2 or PMP certified Project Manager
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19. Example CV’s of Ideal Resources
Samuel Mandebvu
Current Title: Business Consultant & Project Manager
B.Com Hnrs (Advanced Information Systems)
7 years Experience
Professional Qualifications
ICDL Trainer, ERP Fundamentals – SAP, PRINCE2 Project Management, Business
Analysis, Open ERP 6.1 Fundamentals, CoBIT5, TOGAF 9.1 (Practitioner), SAP Level 1
Sales Executive, ITIL Foundation, ITIL Service Strategy (Practitioner)
Training’s Completed
IT Strategy Essentials, Business Planning Essentials, Industry Overview (IT Industry), Business Analysis,
ITIL V3 Foundation Syllabus v4.2, ITIL V3 Operational Support and Analysis, Customer Support
Specialist Skills, Strategic Account Sales Skills, 9 Traits of Highly Successful Work Teams, High
Performance Onsite and Virtual Teams, Developing Strategic Thinking Acumen, Negotiation Skills for
Sales Professionals, Selling At the Executive Level
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20. Example CV’s of Ideal Resources
Raymond Crown
Current Title: Business Consultant & Project Manager
Bsc (Eng)
18 years Experience
Professional Qualifications
Oracle Unified Methods Certified Practitioner, Oracle Unified Methods Certified
Trainer, Strategy Master Class - Mini MBA – The Management Matters Partnership,
Project Management Professional – PMI, TOGAF 9 Certified, Certified CRM
Consultant V5 – SAP
Training’s Completed
Various training and certifications on Oracle Products, Certificate in Mastering Strategy – GIBS, Direct
Marketing Certificate – IMC, Certificate in Personal Mastery and Team Development – Guy Charlton
and Associates, Certificate in Personal Leadership and Influence – Chartered Management Institute,
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21. The End
Contact: Samuel Mandebvu @ sam@zimeletechnologies.com