IT Evaluation, Strategy, COBIT, IT Governance, Risk, Corporate Management of IT, IT Management, Value Management

1. IT Evaluation
The Litmus Test
By Anurag Purohit
purohitanu@gmail.com

2. About me..

5. Intended Audiences
Small and Medium Industries
• Owners and IT Management Professionals who
want a better control over
– Benefit Realisation
– Risk Management and
– Better Resource Utilisation
Of IT Investments.

6. But Specially for those who
Really Want to Improve
And can Digest the

7. So.. Lets Plan the Journey of 4 Simple
Steps ..
1. Where are we Now – Litmus Test
2. Top 5 Challenges
3. How the things work Together?
4. Plan the Missing Link
2, 3 and 4 are not part of this presentation…

8. Where are we Now?
The litmus test of IT Services of Your
Organisation

9. Let’s Find this With a Question
Let’s Introspect

10. How much your IT Operation Score on
the Scale of
10
Write your answer on a piece of paper
and keep this with you for Future
Reference…

11. Now … Just think
How much time you need to answer the
following questions

12. • What is the trend of IT Investments (CAPEX
and OPEX) in Last 3 or 5 Years
• Number of Threats/ Attack on IT Resources
(With Risk High, Medium and Low) of:
– Previous Month
– Last 6 Months and
– Last 36 Months

13. • Where you Want to See the IT in Next 3 Years,
What is the Strategy, Benchmark, Risk and
Critical Factors… (Hope the plan is there at
least in the mind. You are safe if not written as
nobody can question it )
• Number of Critical Initiatives In last 12/24/36
Months (More Precisely Failed Initiatives and
Learning in Writing)

14. • Total Value of Critical Information Assets,
Projects and Services i.e. How are you
contributing the organisation in achieving its
Goals ( Decide Value in terms of What?)
• Number of Non Compliance incidents with the
IT Policies/Procedures/ Standards for last
3/6/12/24 and 36 Months

15. How much time do you need?
• 1 Day – Don’t Touch your written score
• 2-7 days – Reduce your score by 1 point
• Else reduce the score by 3 Points

16. Now …How much your IT Operation
Score on the Scale of
10
Write your new answer on a piece of
paper and keep this with you for
Future Reference…

17. Ask the same question to:
1. Your 1st Line of IT Managers – Are they All
Giving the same score?
2. Top 5 or 10 Core Users/Departments
3. Top 5 Suppliers
Try Preparing a Questionnaire and Accordingly
prepare the Indicator on the scale of 10.

18. Questionnaire May look Like
Please answer on the scale of 1 - 10
IT Service Support __________
……
….
….
TOTAL

19. Is this or Average Score is Matching with what
you have thought of?
Find the Difference Between Your and the
Average score of Other stakeholders …

20. The Difference is the Clear Indication
of
What you think
And
What You Are …

21. This is what is Called
The Litmus Test
for the Ground Level
Reality of your IT
Operation.

23. IT may or may not be different then what you
thought of ….
But its alarming in case there is a considerable
amount of the difference …. AWAKE

24. Thanks
For any query/Suggestion please drop a line at
purohitanu@gmail.com