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Welcome to
Boost #10
The Importance
of Branding
Feel free to tweet…
@boostbristol @brand51
@truestartcoffee
#teamtruestart #boostbristol
What is a brand?
What is a brand?
"Your brand is your customer's gut
feeling about your product, service, or
company. It’s not what YOU say it is.
It’s what THEY say it is."
Marty Neumeier – The Brand Gap
What is a brand?
Can you control it? No, but you influence
it through every touchpoint you have with
with your customers:
 Customer Service
 Installation Service
 Advertising
 PR
What is a brand?
“Branding is the process of connecting
good strategy with good creativity. It’s
not the process of connecting good
strategy with poor creativity, poor
strategy with good creativity, or poor
strategy with poor creativity.”
Wally Olins – On Brand
Three things before you go…
1. Our next event is Wellness in the
Workplace on Tuesday 6th
December
2. Please fill in the feedback forms and
survey
3. Don’t forget to keep in touch @boostbristol
/ LinkedIn - BoostBristol

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Boost#10 - The Importance of Branding

  • 1. Welcome to Boost #10 The Importance of Branding Feel free to tweet… @boostbristol @brand51 @truestartcoffee #teamtruestart #boostbristol
  • 2. What is a brand?
  • 3. What is a brand? "Your brand is your customer's gut feeling about your product, service, or company. It’s not what YOU say it is. It’s what THEY say it is." Marty Neumeier – The Brand Gap
  • 4. What is a brand? Can you control it? No, but you influence it through every touchpoint you have with with your customers:  Customer Service  Installation Service  Advertising  PR
  • 5. What is a brand? “Branding is the process of connecting good strategy with good creativity. It’s not the process of connecting good strategy with poor creativity, poor strategy with good creativity, or poor strategy with poor creativity.” Wally Olins – On Brand
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  • 49. Three things before you go… 1. Our next event is Wellness in the Workplace on Tuesday 6th December 2. Please fill in the feedback forms and survey 3. Don’t forget to keep in touch @boostbristol / LinkedIn - BoostBristol