In UAE and in my current position, I maintain an exceedingly functional office environment while working as an Operations Administrator for three years with different duties (Personnel assistant, Translator Arabic/English, Visas, Tickets and Hotels booking, transport, Logistic Coordinator) at Horizon Geosciences Group. As an Operations Administrator I have a knack for problem solving and work well independently and with little oversight. I respond to requests from managers, colleagues, agents, suppliers and clients in a timely manner and am adept at prioritizing multiple ongoing projects, and also assist the logistic department in preparing the invoices and the dealing with chamber of commerce. In same company I worked also as Project Manager Assistant for three years, I supported the Project Managers by maintaining their schedules ensuring all Equipment, documents, Various Permits and offshore Team work are available at the appropriate times as required. I contact the agents and clients for the arrangements for the Clearances and provisions for Vessels, EQP, personnel's permits and following with the clients for Reports, and preparing the invoices and the other work proceeds.
In my previous work in Dar Alber Society I worked as Branch Secretary, I was the in-charge for all the secretarial works, Branch Accountant and HR officer for the branch Employees.
In Egypt my experience was in Administration.
Additionally, I have:
• Posted open staff and professional positions on job boards and website.
• Supervised quality assurance of all correspondence and reports.
• Monitored office security, supply, and web use policies.
• Prepared spreadsheets and reports detailing diverse metrics.
• Ready to work any city.
I am a self-starter and excellent at documentation, scheduling, and inventory control, Reporting Skills, Administrative Writing Skills, Microsoft Office and Internet Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication, and adapt quickly to new programs. As a part of the team at of your company, I hope to provide exceptional operations support for all of your staff and executive leadership
In UAE and in my current position, I maintain an exceedingly functional office environment while working as an Operations Administrator for three years with different duties (Personnel assistant, Translator Arabic/English, Visas, Tickets and Hotels booking, transport, Logistic Coordinator) at Horizon Geosciences Group. As an Operations Administrator I have a knack for problem solving and work well independently and with little oversight. I respond to requests from managers, colleagues, agents, suppliers and clients in a timely manner and am adept at prioritizing multiple ongoing projects, and also assist the logistic department in preparing the invoices and the dealing with chamber of commerce. In same company I worked also as Project Manager Assistant for three years, I supported the Project Managers by maintaining their schedules ensuring all Equipment, documents, Various Permits and offshore Team work are available at the appropriate times as required. I contact the agents and clients for the arrangements for the Clearances and provisions for Vessels, EQP, personnel's permits and following with the clients for Reports, and preparing the invoices and the other work proceeds.
In my previous work in Dar Alber Society I worked as Branch Secretary, I was the in-charge for all the secretarial works, Branch Accountant and HR officer for the branch Employees.
In Egypt my experience was in Administration.
Additionally, I have:
• Posted open staff and professional positions on job boards and website.
• Supervised quality assurance of all correspondence and reports.
• Monitored office security, supply, and web use policies.
• Prepared spreadsheets and reports detailing diverse metrics.
• Ready to work any city.
I am a self-starter and excellent at documentation, scheduling, and inventory control, Reporting Skills, Administrative Writing Skills, Microsoft Office and Internet Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication, and adapt quickly to new programs. As a part of the team at of your company, I hope to provide exceptional operations support for all of your staff and executive leadership
this slide discuss the dties and responsibilities of hotel front office staff . this also gives an idea of the hierarchy and organizational chart of hotel front office department.
An accomplished Business Management and Technology Executive with an extensive experience in both private and public sector with successful track record in building, transforming and leading result oriented professional organization, leading complex programs & business change initiatives with full P&L responsibility. Held Executive level positions with major Blue-Chip & Fortune 500 Technology Corporations.
Dr Usman have been at the forefront of many of the region’s (MENA) multi millions $ IT projects and extensively recognized for his expertise in the areas of eGovernment, e - services, ERP, process automation, specialized training initiatives and Strategic IT Planning. An integrity driven personality, performance-driven executive with proven success in developing effective and profitable partnerships with business stakeholders in risk adverse environments, strong communication skills with a reputation for being a detail oriented, and creative solutions provider focused on doing the right thing, the right way.
As an Organized Strategist and Entrepreneurial team player, he has provided strategic leadership to fully own and manage Life Cycle of Business Management, introduced innovative solutions to global marketing, and improved contract/proposal management processes. It produced breakthrough results in technology growth, business pipeline, exponential increase in revenue, and great market rapport.
Dr Usman has participated actively in several regional and International conferences / workshops and exhibitions as a keynote speaker to talk about various topics, such as Leadership, Marketing, Corporate Branding, Image Building, eGovernment Barriers, Change Management, Business Process Management, Public Private Partnership, Social Media, Strategic Planning, and Communication/Presentation Skills.
Apart from serving Large Enterprises and Public Sector, Dr Usman has several years of experience in the education sector as a consultant and professor with renowned Universities and Corporate Training Centers Globally. Dr Usman has received several awards in the past few years for his outstanding performance and delivering complex projects both in public & Private sector.
this slide discuss the dties and responsibilities of hotel front office staff . this also gives an idea of the hierarchy and organizational chart of hotel front office department.
An accomplished Business Management and Technology Executive with an extensive experience in both private and public sector with successful track record in building, transforming and leading result oriented professional organization, leading complex programs & business change initiatives with full P&L responsibility. Held Executive level positions with major Blue-Chip & Fortune 500 Technology Corporations.
Dr Usman have been at the forefront of many of the region’s (MENA) multi millions $ IT projects and extensively recognized for his expertise in the areas of eGovernment, e - services, ERP, process automation, specialized training initiatives and Strategic IT Planning. An integrity driven personality, performance-driven executive with proven success in developing effective and profitable partnerships with business stakeholders in risk adverse environments, strong communication skills with a reputation for being a detail oriented, and creative solutions provider focused on doing the right thing, the right way.
As an Organized Strategist and Entrepreneurial team player, he has provided strategic leadership to fully own and manage Life Cycle of Business Management, introduced innovative solutions to global marketing, and improved contract/proposal management processes. It produced breakthrough results in technology growth, business pipeline, exponential increase in revenue, and great market rapport.
Dr Usman has participated actively in several regional and International conferences / workshops and exhibitions as a keynote speaker to talk about various topics, such as Leadership, Marketing, Corporate Branding, Image Building, eGovernment Barriers, Change Management, Business Process Management, Public Private Partnership, Social Media, Strategic Planning, and Communication/Presentation Skills.
Apart from serving Large Enterprises and Public Sector, Dr Usman has several years of experience in the education sector as a consultant and professor with renowned Universities and Corporate Training Centers Globally. Dr Usman has received several awards in the past few years for his outstanding performance and delivering complex projects both in public & Private sector.
oMy profile is for someone wh are looking for an experience Event Organizer, please feel free to contact me via contact details shown on my presentation, Thank you.
For the fulfillment of internship procedure the report had been made on Human Resource Management practices of Al-Arafah Islami Bank LTD. I used the information from several sources, websites etc.
1. Benny K.V
Flat No: 104, Al Falah Building
Al Faseel, Fujairah, UAE
United Arab Emirates
Cell: +971 50 4220590
e-mail: vbenny@gmail.com
CORE COMPETENCIES
Airport Ground Operations
Administration
Logistics/Supply chain
Air Freight
Sea Freight
Land Freight
Warehousing &Distribution
Customs Clearance
Documentation/Operations
Team Leadership
Ground Operations: 21 years experience in
Operations/Aircraft ground handling Cargo &
Passenger in UAE all airports.
Provide accurate, efficient and committed office
work support to the senior management
Logistics: Thorough knowledge of inbound and
outbound SeaFreight(FCL/LCL), Air Freight, Land
Freight, Multimodal services and Warehousing
&Distribution and Airport Ground operations
services.
Leadership: Successfully led Operations Units,
Experience ofsetting up offices.
Operations, Documentation, Customs: Inbound
and outbound Sea/Air/Land freightoperations
and documentation. Familiarity with GCC
customs formalities, documentation.
IT Systems: MS Office, Oracle/Crystal Reports,
WMS, Lotus Notes, Outlook express and
ERPsystems.
EMPLOYMENT PROFILE
October 2014
Group Operations
DNATA/ Al Maktoum Airport (DWC)
Since Oct- 2014 working in DNATA (Emirates Group) as a Ground Operations Staff and I
have successfully completed the following training from DNATA and Dubai Airport
Authority:
1. Fundamentals of Human Factors in Ground Handling
2. Ramp Safety
3. Fundamentals of Dangerous Goods Handing
2. 4. Airside Driver Training- Airside Driving Permit
5. IT Training
Nov 2009 –Sept 2014
Administration/Operations Supervisor
Aviation Holdings Group Inc & Sun Air
SAIF Zone, Sharjah, United Arab Emirates
Duties & Responsibilities:
Logistics:
Nov 2009 and continue with M/s. Aviation Holdings Group Inc as Operations
Supervisor cum administration executive.
Preparing documents such as invoice, packing list, delivery advice and airway bill.
Coordinating the best freight rates &space negotiation with Airlines & agents, Sea
Freight and Land freight shipments, warehouse operators, courier through phone or
mail for Inbound and Outbound shipments to request or booked an AWB, to check
the status of shipment to track when the shipment is already arrive and to follow-up
all request to avoid any further delay.
Check for inventory locations and availability for consignment or dispatch against
requirements specified in purchase orders.
Checking all damaged parts inbound or outbound shipments.
Filed all incoming/outgoing shipments for future reference.
Work closely to the other department to assure the smooth flow of operation.
Leading the team of sales, customer service, operations, documentation and
accounts.
Administration:
Provide accurate, efficient and committed office work support to the senior
management.
Manage the routine office management functions, deal with clients and visitors and
maintain corporate relations. Provide support to the management on executive
level.
Sort out all incoming / outgoing mails and correspondence on the base of urgency,
priority, confidentiality or routing to facilitate quick and efficient service to the
concerned.
Take care of the confidential files, matters and documents for senior management.
Arrange appointments; make necessary arrangements for the meeting and ensure
availability of appropriate personnel’s for the same as per scheduled time and place.
Arrange travel and accommodation for new staff and coordinate with clients.
Flight ticket and hotel reservations (locally & International) for top management and
guests.
Collect, organize and summarize information requested by the Senior Managers.
3. Maintain proper records of incoming and outgoing correspondence; and file
documents and letters in a systematic manner; and keep all assigned files up-to-
date.
Liaise with accounts team to ensure that invoice was delivered on time
Flight Operations:
Maintaining, updating and providing flight information’s to flight crews.
Assist in preparing request for over flights and landing permits.
Support in arranging for catering/de-catering.
Support and ensure adequate ground handling met the aircraft.
Reconfirm for aircraft fuelling on time.
Coordinate with ATC for flight plan filing.
Monitor movements and advise all concerned.
Coordinate with other departments for smooth operations.
Follow-up with clients for both local and international through e-mail and
telephone, notifying to clients in any delay or cancellation.
May 2003 – Oct 2009
Operations Supervisor/ Flight Manager
East/West Cargo, Sharjah Airport, United Arab Emirates.
In-charge of the Warehouse and Operations team at Sharjah Airport Cargo Terminal-
3.
Preparing cargo for aircraft loading, Aircraft ground handling ( arrange fuel, ground
service equipment, supervising aircraft loading, helping the crew to file the flight
plan, prepare the flight briefing and handover to Captain ( Over-flying and landing
permits, route and schedule) prepare the in and out document and handover to the
concern departments, crew transportation and accommodations, open file for each
flight and maintain the report, follow-up with clients for both local and international
through e-mail and telephone, notifying to clients in any delay or cancellation.
Traveling with flight crew to the designation to hand over the cargo & documents to
client representative (Specially Government charter flights)
Sourced and handled Air charters for special shipments, projects.
Ensure that inbound and outbound shipments are handled property and delivered
on time. Preparation and implementation of Standard Operating Procedures and
ensuring service quality.
Preparing inbound/outbound Sea freight (FCL/LCL)/Air freight operating procedures,
airwaybills, bills of lading, customs documentation, weight/volume conversion,
freight purchase, job costing and invoicing.
Jun 1995 – April 2003
Logistic Coordinator
Flying Dolphin/ Dolphin Air, Dubai, UAE
4. Responsible for Issue D.Os from the carriers or port authorities, imported and
export shipment follow-up with carrier, Responsible for planning & logistics
matters, Manage warehouse stock inventory, Preparation of all shipping
documents, Handle customer service activities for both local and international
clients requirements, Independently handling logistics and freight operations
including import and export operations, shipping arrangements, Customs Clearance
and documentation.
E D U C A T I O N A L B A C K G R O U N D
Academic : SSLC, Kerala, India
Professional : Certificate in Type Writing English
National Trade Certificate
Computer : M S Office, Excel andPowerPoint, Internet& E-mail
Driving Licence : Holding valid UAE Driving Licence
PERSONAL DETAILS
Date of Birth : 27-02-1967
Sex : Male
Marital Status : Married
Nationality : Indian
Passport No. : F-1057881
Place of Issue : Trivandrum, India
Date of Issue & Expiry : 22.01.2005, 21.01.2015
Languages Known : English, Hindi & Malayalam
Visa status: Sharjah Airport Free Zone Employment Visa (Transferable
