M. Shyamala has over 15 years of experience working in aviation security, currently as a Security Officer with SpiceJet Ltd. She has received awards for her performance and handles security functions for both domestic and international flights. Shyamala is qualified in aviation security training and regulations and proficient in relevant software. She is responsible for ensuring all security procedures are followed to provide a safe travel experience for passengers and aircraft.

1. RESUME
M.SHYAMALA
Shyamala_sg@yahoo.co.in
Mobile No: 91 9962022252
PASSPORT NUMBER : K5050303
Present Job : Working as a SECURITY OFFICER with ‘SPICEJET Ltd’
CAREER OBJECTIVE:
• As a sincere, smart and dynamic worker, I would like to build up my career in the
organization and make a worthy contribution towards the organization by providing
maximum customer satisfaction and to prove my work skills by emerging successful
in managing the highly challenging environment, which would help growth of my
organization and put me in track towards my goals.
ACHIVEMENTS:
• Was awarded the ‘Ace of the Base’ for the month of August 2008 and
September 2007
• Star of Spicejet 2015 at MAA station.
PROFESSIONAL PROFILE.
• Handled more than 40 departures in a day with 14 staffs in a shift with nil
discrepancies.
• Navitaire software Qualified
• Relevant security documents are always updated to undertake Audit and
Inspection
• Monitoring the Airport Terminal with Close Control Television CCTV.
• Handling of Security function for International Air Arabia, Air Asia, Oman Air flights.
• Special in handling of all International and domestic Cargo and DG documentation
WORK EXPERIENCE:
• Working as a SECURITY OFFICER with ‘SPICEJET Ltd’, a private domestic airline from
14th
Nov 2005.
• Worked as a SECURITY AGENT in AIR DECCAN for Two years.
ADDITIONAL QUALIFICATION AT WORK:
• Cleared Aviation Security course [AVSEC] conducted by Bureau Of Civil Aviation
Security BCAS - BANGALORE in MAY 2005 .
• Cleared Screeners X- ray examination conducted by BCAS - CHENNAI in JUL
2005 and refresher done again on Aug 2010,2012,2014 in BCAS CHENNAI
• Cleared Dangerous Goods regulation CAT-11- 12 & CAT-6
• Have been handling Boeing 737-800&900er and also the New Generation
Bombardiers Q-400 Aircraft.

2. RESPONSIBILITIES:
• To ensure all security activities are complied with BCAS and BDDS rules and
regulations.
• Screening of Passengers Baggage, Cargo and On- Board Courier.
• Profiling of Passengers and physically checking the checked- in baggage of the
passengers.
• Be Surveillance in the departure terminal.
• Ensuring that no un-authorized persons enter the aircraft, thereby providing complete
safety to the aircraft.
• Checking of Ramp Safety.
• Ensuring Customer Satisfaction by providing safe On- board Journey.
• Providing utmost care to the passenger baggage till it reaches the hands of the
customers.
• Carrying out mock drill & dummy checks, to keep the staff alert.
• Handling of weapon bag.
• Handling of sports weapon bag.
• Handling of Prisoners and checking their documents.
• Handling of VIP & VVIP and facilitating them.
• Handling of Irate passenger and Disruptive passenger.
• Handling of Sky marshals and checking the medicals.
• Handling of Delay flights & Cancellation flights.
• Handling of Lost & found items and hand over the same to the right passenger.
• Checking of ground equipments.
• Monitoring the Airport Terminal with Close Control Television CCTV.
• Briefing of commercial labors & loaders about ramp safety and baggage handling.
• Handling of OAL booking.
• Handling of mishandled baggage.
• Handling of Transit passengers and their transit baggage.
• Handling of Transfer passenger and their transfer baggage.
• Handling of Ramp transfer and the process to be followed while doing the same.
• Handling of medical passenger.
• Handling of Airport Entry Permit and the process to renew the same.
• Training the New staff from the basic and prepare them for Basic Avsec exam and X-
ray Screeners.
• Update PSF reports on daily basis and send them to the Head Office on every fort
night.
ADDITIONAL RESPONSIBILITIES:
• To provide assistance to Customer Care Department.
• Being given the responsibility as a Supervisor-Security, I take care of the proceedings
of the shift.
• Ensuring the on-time reporting of staff in my shift.
• Allocation of duties to all Staff.
• Taking care of ramp activities of flight operations like arrivals and departures.

3. • Providing training to the newly joined Security Staff on security aspects.
• Training the cabin crew how to do pre-flight and post-flight checks.
• Furnishing the shift details on Day-to-Day basis to my Security Manager.
• Maintaining training records of the staffs.
• Background checks for staffs.
• Conducting regular training exam for the new joined staffs.
• Giving Security briefing for all GHA staffs.
EDUCATIONAL QUALIFICATION:
QUALIFICATION NAME OF THE INSTITUTION YEAR OF PASSING
B.A. Economics Chellammal Womens College Chennai 2002
TECHNICAL QUALIFICATION:
Operating System : Windows98, ME, 2000 Professional, XP Professional
Software Skills : MS-Office packages
(MS Word, MS Excel, MS Power Point)
Basics in C , C++, Oracle, Visual Basic
EXTRA-CURRICULAR:
• Karate Brown Belt
PERSONAL ATTRIBUTES:
• A person with a capacity for hard work and a high level of integrity.
• A self-motivated, dedicated person with a positive attitude and ability to observe
confidently.
• A good team member- yet thrive when leadership and its accorded responsibilities
and required.
• Thrive on new opportunities and challenge.
• Relates well to people from all background and culture.
• Eager to learn new skills.
PERSONAL DATA:
DATE OF BIRTH : 26 May1981.
HUSBAND NAME : N.RAMESH
SEX : Female.
HEIGHT : 151 Cms.
WEIGHT : 55 Kgs.
LANGUAGES KNOWN : English & Tamil.
PRESENT ADDRESS : No.2 F1 Ramakrishna Puram 3rd street,
: Adambakkam.
: Chennai- 600018.
PLACE: CHENNAI
DATE :
[M.SHYAMALA]