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O M A R M A L K A W I
• P HO NE ( + 4 6 7 2 8 7 7 3 3 9 3 ) • E - M A I L : O M A R . E NG _ F L I G HT@ Y A HO O . C O M
S W E D I S H R E S I D E NTE
J O R D A NI A N NA TI NA L I TY
OBJECTIVE
Motivated graduate seeking a challenging & growth oriented positionwith a
reputable and professional organization.
QUALIFICATIONS
Highly flexible & adaptable, able to multi-task & thrive in a fast paced
environment.
Excellent communication skills, organization skills, &negotation skills.
Computer literate; experience with Microsoft Office applications
EDUCATION
2009, July
Diploma degree, technician flight (Prince Faisal technical college) Amman –
Jordan
Certificate to prove all courses that are given by technical flight at Prince Feisal
technical college are taught in English.
WORK EXPERIENCE
Aqaba, Jordan
Hotels Experince (opera v5,v4 opera v9)
 10 July2016-Till 1 th of September, Kempinski hotel Aqaba holding
postion Night Manager.
Assists the Front Office Manager in all aspects of the department including
but not limited to operations, planning, budgeting, staffing and payroll in
accordance with hotel policies and procedures, and provides leadership and
support to all members of the Front Office and enforces the Hotels
Standards of Excellence in all areas supervised.
2
01Nov 2014 – 01may 2016 Movenpick Resort & Residences-Aqaba
Front office supervisor
 Welcomes visitors by greeting them in person or on the telephone with
highly smiling
 Manages all in person, phone, or email enquiries in a professional and
courteous manner
safety by Coordinates security procedures, including monitoring access control
system and issuing visitor badges
 Operates telecommunication system by following manufacturer's instructions
for reception phone (service center ) operation
10 feb 2014-tell 24 Sep 2014Radisson blu tala bay hotel Front Office agent .
responsible for all aspects of recordkeeping, such as the work schedule for the
staff, cash accounting for the front desk and paying vendors
 Maintains conference rooms and coordinates rooms
 managine F&B meals and restaurant by opening hours and meals for the
guests
Acts as emergency contact, responsible for evacuation of building in case
of emergency and assembly point of contact for emergency services and
visitors,
20 Feb 2013 – till 31 Jan 2014 Movenpick Resort & Residences-Aqaba
Front Office Agent
Managing and coordinating guests registration and housekeeping.
Maintaining hospitable communication with guests through face to face and
telephone.
Managing financial transactions such as cash and credit cards’ processing.
Resolving problems and attending to guests’ complaints.
Amman, Jordan
Royal airforce/Air left wing
27 Aug 2009– 17 May 2012
Engine for super puma AS 332M - of the AS 332L Turbomeca MAKILA 1A1
engine free turbine engine with rear direct power
Inspection and repairing and/or replacing components as necessary to ensure air
worthy conditions for engine and oil systems on both Pratt Whitney and
General Electric Gas turbines.
Performing both routine and special inspections to ensure pilot safety in flight.
Performing trouble shooting operations to detect and isolate system
3
malfunctions.
Documinting and maintaining aircraft forms, logging all servicing, maintenance
and repairs performed.
EC635 helicopter engines… 2 turbine engines Turbomeca Pratt & Whitney
Canada PW206B2 *aircraft engine vibration
Fan unbalance at assembly
Fan blade friction or shingling
Water accumulation in the fan rotor
Blade icing
Bird ingestion/FOD
bearing failure
Blade distortion or failure
Excessive fan rotor system tip clearances.
Worked as the non-commissioned officer in charge of tools items
*Cabin crew
Attending the preflight meetings and noting down all the instructions about
special passengers such as people suffering from respiratory diseases,
celebrities, etc.
Monitoring the cleanliness and the safety points in the plane before allowing
entry to the passengers
Welcoming the passengers on the board and greeting them with small
conversations
Helping the passengers to find their seats
Reporting the supervisors about any serious issues regarding the seating issues
Serving the passengers food/drinks promptly and as per their demands
Checking the seat belts of each passengers just before the plane takes off
Greeting each passenger at the end of the journey
Maintaining the plane reports and submitting it to the supervisors.
LANGUAGES
Arabic: Mother tongue, English: fluent, Swedish: advanced
4
REFRENCES
Fron office Manager at Kempinski hotel Aqaba, Esra Omari
tel+962796036068, E-post , Esra.omari@kempinski.com
Front office Manager at Movenpick hotel Aqaba, E.post,
majdi.baqaeen@moevenpick.com Majdi Baqaeen tel+962798200319

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CV

  • 1. O M A R M A L K A W I • P HO NE ( + 4 6 7 2 8 7 7 3 3 9 3 ) • E - M A I L : O M A R . E NG _ F L I G HT@ Y A HO O . C O M S W E D I S H R E S I D E NTE J O R D A NI A N NA TI NA L I TY OBJECTIVE Motivated graduate seeking a challenging & growth oriented positionwith a reputable and professional organization. QUALIFICATIONS Highly flexible & adaptable, able to multi-task & thrive in a fast paced environment. Excellent communication skills, organization skills, &negotation skills. Computer literate; experience with Microsoft Office applications EDUCATION 2009, July Diploma degree, technician flight (Prince Faisal technical college) Amman – Jordan Certificate to prove all courses that are given by technical flight at Prince Feisal technical college are taught in English. WORK EXPERIENCE Aqaba, Jordan Hotels Experince (opera v5,v4 opera v9)  10 July2016-Till 1 th of September, Kempinski hotel Aqaba holding postion Night Manager. Assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures, and provides leadership and support to all members of the Front Office and enforces the Hotels Standards of Excellence in all areas supervised.
  • 2. 2 01Nov 2014 – 01may 2016 Movenpick Resort & Residences-Aqaba Front office supervisor  Welcomes visitors by greeting them in person or on the telephone with highly smiling  Manages all in person, phone, or email enquiries in a professional and courteous manner safety by Coordinates security procedures, including monitoring access control system and issuing visitor badges  Operates telecommunication system by following manufacturer's instructions for reception phone (service center ) operation 10 feb 2014-tell 24 Sep 2014Radisson blu tala bay hotel Front Office agent . responsible for all aspects of recordkeeping, such as the work schedule for the staff, cash accounting for the front desk and paying vendors  Maintains conference rooms and coordinates rooms  managine F&B meals and restaurant by opening hours and meals for the guests Acts as emergency contact, responsible for evacuation of building in case of emergency and assembly point of contact for emergency services and visitors, 20 Feb 2013 – till 31 Jan 2014 Movenpick Resort & Residences-Aqaba Front Office Agent Managing and coordinating guests registration and housekeeping. Maintaining hospitable communication with guests through face to face and telephone. Managing financial transactions such as cash and credit cards’ processing. Resolving problems and attending to guests’ complaints. Amman, Jordan Royal airforce/Air left wing 27 Aug 2009– 17 May 2012 Engine for super puma AS 332M - of the AS 332L Turbomeca MAKILA 1A1 engine free turbine engine with rear direct power Inspection and repairing and/or replacing components as necessary to ensure air worthy conditions for engine and oil systems on both Pratt Whitney and General Electric Gas turbines. Performing both routine and special inspections to ensure pilot safety in flight. Performing trouble shooting operations to detect and isolate system
  • 3. 3 malfunctions. Documinting and maintaining aircraft forms, logging all servicing, maintenance and repairs performed. EC635 helicopter engines… 2 turbine engines Turbomeca Pratt & Whitney Canada PW206B2 *aircraft engine vibration Fan unbalance at assembly Fan blade friction or shingling Water accumulation in the fan rotor Blade icing Bird ingestion/FOD bearing failure Blade distortion or failure Excessive fan rotor system tip clearances. Worked as the non-commissioned officer in charge of tools items *Cabin crew Attending the preflight meetings and noting down all the instructions about special passengers such as people suffering from respiratory diseases, celebrities, etc. Monitoring the cleanliness and the safety points in the plane before allowing entry to the passengers Welcoming the passengers on the board and greeting them with small conversations Helping the passengers to find their seats Reporting the supervisors about any serious issues regarding the seating issues Serving the passengers food/drinks promptly and as per their demands Checking the seat belts of each passengers just before the plane takes off Greeting each passenger at the end of the journey Maintaining the plane reports and submitting it to the supervisors. LANGUAGES Arabic: Mother tongue, English: fluent, Swedish: advanced
  • 4. 4 REFRENCES Fron office Manager at Kempinski hotel Aqaba, Esra Omari tel+962796036068, E-post , Esra.omari@kempinski.com Front office Manager at Movenpick hotel Aqaba, E.post, majdi.baqaeen@moevenpick.com Majdi Baqaeen tel+962798200319