1. O M A R M A L K A W I
• P HO NE ( + 4 6 7 2 8 7 7 3 3 9 3 ) • E - M A I L : O M A R . E NG _ F L I G HT@ Y A HO O . C O M
S W E D I S H R E S I D E NTE
J O R D A NI A N NA TI NA L I TY
OBJECTIVE
Motivated graduate seeking a challenging & growth oriented positionwith a
reputable and professional organization.
QUALIFICATIONS
Highly flexible & adaptable, able to multi-task & thrive in a fast paced
environment.
Excellent communication skills, organization skills, &negotation skills.
Computer literate; experience with Microsoft Office applications
EDUCATION
2009, July
Diploma degree, technician flight (Prince Faisal technical college) Amman –
Jordan
Certificate to prove all courses that are given by technical flight at Prince Feisal
technical college are taught in English.
WORK EXPERIENCE
Aqaba, Jordan
Hotels Experince (opera v5,v4 opera v9)
10 July2016-Till 1 th of September, Kempinski hotel Aqaba holding
postion Night Manager.
Assists the Front Office Manager in all aspects of the department including
but not limited to operations, planning, budgeting, staffing and payroll in
accordance with hotel policies and procedures, and provides leadership and
support to all members of the Front Office and enforces the Hotels
Standards of Excellence in all areas supervised.
2. 2
01Nov 2014 – 01may 2016 Movenpick Resort & Residences-Aqaba
Front office supervisor
Welcomes visitors by greeting them in person or on the telephone with
highly smiling
Manages all in person, phone, or email enquiries in a professional and
courteous manner
safety by Coordinates security procedures, including monitoring access control
system and issuing visitor badges
Operates telecommunication system by following manufacturer's instructions
for reception phone (service center ) operation
10 feb 2014-tell 24 Sep 2014Radisson blu tala bay hotel Front Office agent .
responsible for all aspects of recordkeeping, such as the work schedule for the
staff, cash accounting for the front desk and paying vendors
Maintains conference rooms and coordinates rooms
managine F&B meals and restaurant by opening hours and meals for the
guests
Acts as emergency contact, responsible for evacuation of building in case
of emergency and assembly point of contact for emergency services and
visitors,
20 Feb 2013 – till 31 Jan 2014 Movenpick Resort & Residences-Aqaba
Front Office Agent
Managing and coordinating guests registration and housekeeping.
Maintaining hospitable communication with guests through face to face and
telephone.
Managing financial transactions such as cash and credit cards’ processing.
Resolving problems and attending to guests’ complaints.
Amman, Jordan
Royal airforce/Air left wing
27 Aug 2009– 17 May 2012
Engine for super puma AS 332M - of the AS 332L Turbomeca MAKILA 1A1
engine free turbine engine with rear direct power
Inspection and repairing and/or replacing components as necessary to ensure air
worthy conditions for engine and oil systems on both Pratt Whitney and
General Electric Gas turbines.
Performing both routine and special inspections to ensure pilot safety in flight.
Performing trouble shooting operations to detect and isolate system
3. 3
malfunctions.
Documinting and maintaining aircraft forms, logging all servicing, maintenance
and repairs performed.
EC635 helicopter engines… 2 turbine engines Turbomeca Pratt & Whitney
Canada PW206B2 *aircraft engine vibration
Fan unbalance at assembly
Fan blade friction or shingling
Water accumulation in the fan rotor
Blade icing
Bird ingestion/FOD
bearing failure
Blade distortion or failure
Excessive fan rotor system tip clearances.
Worked as the non-commissioned officer in charge of tools items
*Cabin crew
Attending the preflight meetings and noting down all the instructions about
special passengers such as people suffering from respiratory diseases,
celebrities, etc.
Monitoring the cleanliness and the safety points in the plane before allowing
entry to the passengers
Welcoming the passengers on the board and greeting them with small
conversations
Helping the passengers to find their seats
Reporting the supervisors about any serious issues regarding the seating issues
Serving the passengers food/drinks promptly and as per their demands
Checking the seat belts of each passengers just before the plane takes off
Greeting each passenger at the end of the journey
Maintaining the plane reports and submitting it to the supervisors.
LANGUAGES
Arabic: Mother tongue, English: fluent, Swedish: advanced
4. 4
REFRENCES
Fron office Manager at Kempinski hotel Aqaba, Esra Omari
tel+962796036068, E-post , Esra.omari@kempinski.com
Front office Manager at Movenpick hotel Aqaba, E.post,
majdi.baqaeen@moevenpick.com Majdi Baqaeen tel+962798200319