1. Maydel Mendoza
1633 NE 15 AVE Fort Lauderdale FL, 33305 Tel. (954) 513-7793 Email: perlasur71@yahoo.com
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CAREER HIGHLIGHTS
 Over 15 years in import and export, logistic and compliance experience with US Customs
import export traffic and coding.
 Familiar with different freight, shipment and transfer environments with cargo airlines.
 Strongly committed to reflexive learning and professional development
 Experience and trained within the Aviation field.
EDUCATION/LICENSES AND CERTIFICATION
 IATA Certified Dangerous Good
 STA Certification
 Systems as CSP, EOS, Mercury, Airsis, Izy-Customs, Magaya Certification, Cargonauts,
Editrade, AMS
 Courses in Aviation International (CAO)
PROFESSIONAL EXPERIENCE
Valero Gas Station 2014- 2015
Customer Services Representative
 Organize and implement strong customer services to clients and supervisor. Cash register
and accountant performance.
 Bookkeeping, sales, process receipts and create reports of transactions in a daily basis.
Kaplan University 2013- 2014
A & A Maintenance Tech.
 Create and deliver report of pickups, orders and inventory of the facility.
 Conduct on-going needs-assessment to identify relevant trends in order to improve the
appearance of the facility and customer satisfaction.
Panalpina 2012- 2013
Import Air Agent
 Provided Strong customer services, send arrival notice (A-N) by email to the broker
company, call to the airlines and collect all information about the cargo, notification 1F,
storage fee, last free day , Flt # and date when the cargo arrived, pick up the cargo, DO
delivery order. Check the cargo to GO. CBP.
 Provides customer, send for pick up, arrange arrival notices, and updates record of
information and merchandise through Outlook.
Centurion Air Cargo 2006- 2012
Export Traffic Supervisor/ Export Traffic Agent
 Review all export and import documentation
 Input measure volume and weight of all freight.
 AMS status tracking for flight
 Follow up on shipment transfer to the other airlines (interlines) warehousing, booking.
 Make daily report accounting, collection, cargo on hold, cargo on hand.
 Administering disciplinary action and appropriate documentations.
 Payroll (ADP)
 Provide customer services and quality control to business companies.
 Capture cargo data and transfer to the computer

2. Maydel Mendoza
1633 NE 15 AVE Fort Lauderdale FL, 33305 Tel. (954) 513-7793 Email: perlasur71@yahoo.com
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 Ensure documentation compliance to FAA and US Custom standard
 Prepared NOTOC (declaration dangerous goods)
 Provide customer service for delivery and pickup
 Process manifest for all freight
 Distribute paperwork to custom, sale and accounting
 Preparing, processing, and handling cargo export documentation.
 Send Email (Pre alert) to destination 4 hours before to ETD.
RX Cardiovascular 2003- 2005
Office Support Staff
 Review records for completeness, accuracy and compliance with regulations
 Compile and maintain patients' medical records to document condition and treatment and to
provide data for research or cost control and care improvement efforts
 Enter data, such as demographic characteristics, history and extent of disease, diagnostic
procedures and treatment into computer and software.
 Release information to clients and agencies according to HIPAA regulations
Skills
 MS Office (Word/Works, Power point and Excel)
 Word Processing (40wpm)
 Windows 95/98/XP, Vista
 Bilingual: Spanish / English
References
Available upon request