1. Key Skills
Logistics Operations
Sales Coordination
Documentation & Reporting
Process Improvement
Delivery Management
Distribution
Freight Processes
Leveraging business operations and development proficiency to drive sustainable
Career Timeline
Education
ANOOP VENUGOPAL
Aditya Consulting
as Ticketing &
Reservation
Executive
Decor Aviation
Services Pvt. Ltd.
as Customer
Service Executive
Sep’07-Dec’08 Jan’09
LOGISTICS OPERATIONS / SALES COORDINATION
Leveraging business operations and development proficiency to drive sustainable
revenue and profit gains
Location preference: Gulf / International
Profile Summary
Competent & result-oriented professional leveraging over 6
operations across various modes of transportation such as sea, air, land;
all issues relating to loading, transshipments and final deliveries
Incisive acumen in driving daily shipments to customer as per company’s quality
standards and maintaining accuracy & integrity of all logistics information which
led to an increase in customer satisfaction levels
Comprehensive exposure in creating monthly freight s
the same across business and leadership
Exhibits the capability to plan & conduct effective meetings as a team player, that
garners consistent success in planning and managing projects
Executive MBA from National Institute of Business Management, India in
Bachelor of Commerce from Calicut University, India in
Higher Secondary Certificate from Kerala State Board, Location, India in
IATA / UFTAA Foundation &EBT course, Montreal in 2007
ANOOP VENUGOPAL
anoopvenugopal4u@gmail.com + 971-55-6456230
Decor Aviation
Services Pvt. Ltd.
as Customer
Service Executive
Polar Star Logistics
LLC as Operation
Executive (Air/Sea)
Jan’09-Dec’09 Aug’12-Apr’14
LOGISTICS OPERATIONS / SALES COORDINATION
Leveraging business operations and development proficiency to drive sustainable
International
over 6 years of global experience in
ation such as sea, air, land; troubleshooting
all issues relating to loading, transshipments and final deliveries
acumen in driving daily shipments to customer as per company’s quality
standards and maintaining accuracy & integrity of all logistics information which
Comprehensive exposure in creating monthly freight savings reports and sharing
Exhibits the capability to plan & conduct effective meetings as a team player, that
garners consistent success in planning and managing projects
Executive MBA from National Institute of Business Management, India in 2011
Bachelor of Commerce from Calicut University, India in 2008
Higher Secondary Certificate from Kerala State Board, Location, India in 2004
IATA / UFTAA Foundation &EBT course, Montreal in 2007
6456230
Adonai Shipping
LLC, Location as
Operations & Sales
Coordinator
Since Jun’14

2. Work Experience
Since Jun’14 with Adonai Shipping LLC,
Key Result Areas:
Highlights:
Aug’12
Key Result Areas:
Highlights:
Jan’09
Customer Service Executive
Sep’07
Airline Ticketing, Reservation & Accounts
Date of Birth:
Languages
Passport No.:
Driving License:
Marital Status:
No. of Dependents
Nationality:
Permanent Address:
Previous Experience
Technical Skills
Personal Details
Since Jun’14 with Adonai Shipping LLC, Dubai as Operations & Sales Coordinator
Key Result Areas:
Monitoring functioning of logistics processes and implementing adequate
measures to maximize customer satisfaction level
Assessing customer feedback, evaluating areas of improvements & apprising
management for critical feedback on improvements
Ascertaining the specific training needs of subordinates and accordingly arranging
training programs for improving learning curve
Liaising with other departments and clients to provide them with services most
suitable to their need, cost and time restraints
Coordinating sales-related activities within the company, contributing
sales targets
Highlights:
Undertook Import / Export / Transshipment via air & sea freight including
preparation of relevant shipping documents
Aug’12-Apr’14 with Polar Star Logistics LLC, Dubai as Operation Executive (Air / Sea)
Key Result Areas:
Managed logistics operations involving coordination with companies for transport,
C&F agents, and other external agencies to achieve seamless & cost
transport solutions
Created Bill of Landing / AWB as per client’s requirement
Drove shipping operations and customs Dubai Trade & Calogi;
customer to obtain shipping instruction
Established the rate contracts with the clearing and forwarding agencies for
clearing and forwarding imported shipments
Highlights:
Scheduled & managed more than 50 Truck Load (TL) and
shipments and 25 small parcel shipments per month
Jan’09-Dec’09 with Decor Aviation Services Pvt. Ltd., Cochin
Customer Service Executive
Sep’07-Dec’08 with Aditya Consulting as Ticketing & Reservation Executive
Airline Ticketing, Reservation & Accounts
Skilled in Microsoft Office Applications (Word, Excel, PowerPoint)
Date of Birth: 1
st
July 1986
Languages Known: English, Hindi, Malayalam & Tamil
Passport No.: G-7226334 / Valid Till: 29 / 01 / 2018
Driving License: UAE Light Vehicle
Marital Status: Married
No. of Dependents: 1
Nationality: Indian
Permanent Address: Krishna Vihar, (Po) Mangalam, Lakkidi Palakkad, Kerala
as Operations & Sales Coordinator
and implementing adequate
Assessing customer feedback, evaluating areas of improvements & apprising
the specific training needs of subordinates and accordingly arranging
Liaising with other departments and clients to provide them with services most
s within the company, contributing to achieving
Undertook Import / Export / Transshipment via air & sea freight including
as Operation Executive (Air / Sea)
with companies for transport,
C&F agents, and other external agencies to achieve seamless & cost-effective
AWB as per client’s requirement
customs Dubai Trade & Calogi; coordinated with
Established the rate contracts with the clearing and forwarding agencies for
Truck Load (TL) and 50 Less Than Truckload (LTL)
Cochin as
Ticketing & Reservation Executive
Skilled in Microsoft Office Applications (Word, Excel, PowerPoint)
Palakkad, Kerala- 679301