Abdullah Ahmed works as a Travel Assistant in the WSS Transport & Travel - Ships Agency department in Dubai, UAE. His main responsibilities include arranging and booking air tickets, hotel accommodations, and transportation for customers, VIP's, in-house companies, and WSS staff. He is also responsible for sending travel documents to airlines, preparing immigration forms, updating files, and assisting the Manager of Travel & Transport with daily activities. The role requires good communication skills, organization, computer literacy, and the ability to work under pressure.

1. Functional Description: Abdullah Ahmed
Department: WSS Transport
& Travel -Ships Agency
Dubai, UAE
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Job title
SA Travel Assistant
Purpose
• Provide travel and transport arrangements for WSS customers at Dubai International Airport
and in all UAE seaports
Interrelations
• Reporting to the Manager – Travel & Transport (Ryan Castellino).
Formal authorities
• To act in accordance with daily responsibility and duties as directed by Manager – Travel &
Transport.
• Assume the responsibilities of Manager – Travel & Transport, during his absence.
Main responsibilities
• Arranging and booking of air tickets, hotel and transport for Crew, VIP’S, In-House companies
and WSS staff.
• Purchase of air tickets as requested or instructed, collection of PTA from airlines.
• Arranging hotel accommodation as requested.
• Arranging WSS, Hotel or 3rd
party transport as requested.
• Sending OK to board and letter of invitation to Airlines, Crew Manning companies.
• Preparing Seamen immigration forms.
Accountabilities
• Ensure customers informed where Airport Representative will ‘Meet & Greet’ inside Dubai
International Airport.
• Updating of air ticket purchase log and system file.
• Ensure daily transport slips reconciled with daily airport movements.
• Maintain and update transport and crew change files.
• Seaman visas to be reconciled with daily airport movements and filed.
• Seaman visas to be acquitted to relevant Seaport Immigration after crew departing U.A.E.
• Daily airport movement sheet to be filed after checking.
• Follow up with lost luggage reports for arriving customers at Dubai International Airport.
• Ensure that Driver Representatives and Airport Representatives perform tasks as per travel
instructions.
• Keep updated air ticket prices for regular routes, also required for staff.
• Filing all correspondence with regards to hotel rates, passport copies, visas etc.
• Assist Manager – Travel & Transport with daily activities as instructed.

2. Qualifications
• Good communication skills.
• Pro-activeness & very well self-organized .
• Computer Literacy / proficiency.
• Ability to work under pressure.
• Problem solving skills.
Additional preferences
Process Involvement
• Out look
• Barwil Operations Support System (BOSS)
• MS Office applications.